Xerox WorkCentre M20 Administration Guide

Xerox WorkCentre M20 Printer manual cover
Pages 218
Year 2004
Language(s)
English en

Xerox WorkCentre M20 Printer Specification

The Xerox WorkCentre M20 is a multifunction printer designed to meet the demands of small to medium-sized office environments. It integrates printing, copying, scanning, and faxing functions into a single, compact unit. The printer delivers a print speed of up to 22 pages per minute for black and white documents, with a print resolution of 1200 x 1200 dpi, ensuring sharp and clear output. The first-page-out time is approximately 8 seconds, enhancing productivity in fast-paced settings.

The WorkCentre M20 is equipped with a 50-sheet automatic document feeder and a 250-sheet paper tray, which can handle various media sizes and types, including envelopes and transparencies. It supports a monthly duty cycle of up to 20,000 pages, making it suitable for moderate volume tasks. Connectivity options include USB 2.0 and parallel ports, allowing easy integration into existing computer networks.

For scanning, the device offers a resolution of up to 600 x 600 dpi, with direct scanning to email or desktop applications, enhancing workflow efficiency. The copier function provides reduction and enlargement capabilities from 25% to 400%, and it can produce up to 99 copies of a single document in one job. The fax component includes a 33.6 Kbps modem, capable of transmitting at speeds as fast as 3 seconds per page.

The Xerox WorkCentre M20 is designed for ease of use, featuring a user-friendly control panel and an intuitive driver interface. It is compatible with various operating systems, including Windows and Mac OS, ensuring broad compatibility. The printer's robust functionality and reliable performance make it an ideal solution for businesses seeking a versatile and efficient office machine.

Xerox WorkCentre M20 Printer F.A.Q.

How do I install the Xerox WorkCentre M20 printer driver on Windows?

To install the Xerox WorkCentre M20 printer driver on Windows, download the correct driver from the Xerox website. Run the downloaded file, follow the on-screen instructions, and connect the printer to your computer via USB when prompted.

What should I do if the Xerox WorkCentre M20 is not printing?

First, check if the printer is powered on and connected to the network or computer. Ensure there is paper in the tray and toner in the cartridge. Verify that the printer driver is installed correctly and try restarting the printer.

How can I clear a paper jam in the Xerox WorkCentre M20?

To clear a paper jam, open the front cover and gently remove the jammed paper. Check the paper tray and output area for additional jams. Ensure there are no torn pieces of paper left inside.

How do I perform a factory reset on the Xerox WorkCentre M20?

To perform a factory reset, access the printer's menu and navigate to the 'Admin Settings'. Select 'Restore Factory Defaults' and confirm your choice. The printer will restart with default settings.

What is the procedure to replace the toner cartridge in the Xerox WorkCentre M20?

Open the front cover of the printer and remove the used toner cartridge. Unpack the new cartridge, shake it gently, and insert it into the printer. Close the front cover securely.

How can I connect the Xerox WorkCentre M20 to a wireless network?

The Xerox WorkCentre M20 does not support wireless connectivity directly. You can connect it to a network using an Ethernet cable or via a print server that supports wireless connections.

How do I scan a document using the Xerox WorkCentre M20?

Place the document on the scanner glass or in the document feeder. Press the 'Scan' button on the control panel, select the desired settings, and initiate the scan. The document will be saved to the connected computer.

What maintenance steps are recommended for the Xerox WorkCentre M20?

Regular maintenance includes cleaning the scanner glass, checking and refilling paper and toner, and ensuring no paper jams. It is also advisable to update the printer firmware periodically.

How can I resolve print quality issues with the Xerox WorkCentre M20?

Check the toner level and replace if necessary. Clean the print drum and rollers. Ensure that the paper used meets the printer's specifications. Run a cleaning cycle from the printer's menu.

What steps should I take if the Xerox WorkCentre M20 displays an error code?

Refer to the user manual to identify the error code. Follow the recommended troubleshooting steps, such as checking connections or restarting the printer. Contact Xerox support if the issue persists.