Epson WorkForce Pro WF-C869R Administrator's Guide

Epson WorkForce Pro WF-C869R manual cover
Pages 64
Year 2017
Language(s)
English en

Epson WorkForce Pro WF-C869R Specification

The Epson WorkForce Pro WF-C869R is an innovative multifunction printer designed to meet the demanding needs of medium to large workgroups. It features PrecisionCore technology, which delivers high-speed, professional-quality color prints. With a print resolution of up to 4800 x 1200 dpi, it ensures crisp, vibrant documents. The device supports a wide range of media types and sizes, offering versatile printing options for various business requirements.

Equipped with Replaceable Ink Pack System technology, the WF-C869R minimizes downtime by allowing high-capacity ink packs to be replaced less frequently, yielding up to 86,000 pages in black and 84,000 pages in color before needing a replacement. This leads to a significant reduction in the total cost of ownership and less environmental impact. The printer boasts fast print speeds of up to 24 pages per minute for both color and monochrome outputs, ensuring efficiency and productivity in any office setting.

The WF-C869R includes a comprehensive set of connectivity options, including Ethernet, wireless, and NFC, facilitating seamless integration into existing IT infrastructures. It supports mobile printing solutions such as Epson Connect, Apple AirPrint, and Google Cloud Print, providing flexibility for users on the go.

With a robust paper handling capacity of up to 1,830 sheets and an automatic document feeder that supports up to 50 pages, the machine is well-suited for high-volume tasks. It also features scanning, copying, and faxing capabilities, making it a versatile all-in-one solution. The intuitive 5-inch color touchscreen offers easy navigation and control over various functions. Designed for reliability and efficiency, the Epson WorkForce Pro WF-C869R is an ideal choice for businesses seeking to streamline their document management processes.

Epson WorkForce Pro WF-C869R F.A.Q.

How can I connect the Epson WorkForce Pro WF-C869R to a wireless network?

To connect your Epson WorkForce Pro WF-C869R to a wireless network, use the printer's control panel to navigate to the Wi-Fi setup menu. Select 'Wi-Fi Setup Wizard' and choose your network from the list. Enter your network password when prompted, and confirm the settings.

What should I do if the printer is not recognizing the ink cartridges?

Ensure that the ink cartridges are installed correctly and are compatible with the Epson WF-C869R. Power off the printer, remove and reinstall the cartridges, ensuring they click into place. If the problem persists, try using new cartridges.

How can I perform a print head cleaning cycle on the WF-C869R?

Access the printer's menu and navigate to 'Maintenance'. Select 'Head Cleaning' and follow the on-screen instructions. This process will clean the print heads to improve print quality.

What steps should be taken if the printer is printing blank pages?

Check the ink levels to ensure they are sufficient. Perform a nozzle check and head cleaning from the printer's maintenance menu. Ensure that the correct paper size and type are selected in the print settings.

How do I update the firmware on the Epson WorkForce Pro WF-C869R?

Connect the printer to the internet, either via Wi-Fi or Ethernet. Access the printer's menu, navigate to 'Setup', then 'Firmware Update', and select 'Update'. Follow the on-screen instructions to complete the update.

Why is my Epson WF-C869R printing slowly, and how can I fix it?

Slow printing can be caused by high-resolution settings, network issues, or outdated firmware. Lower the print quality settings for faster output, check your network connection, and ensure the firmware is up-to-date.

How can I scan a document to my computer using the WF-C869R?

Place the document on the scanner bed, open Epson Scan on your computer, and choose your scan settings. Click 'Scan', and the document will be scanned and saved to your computer.

What maintenance tasks should be performed regularly on the Epson WF-C869R?

Regularly clean the printer's exterior and interior with a soft cloth, perform print head cleanings, and ensure the firmware is updated. Also, check for paper jams and clean the paper feed rollers periodically.

How do I resolve paper jam issues with the WF-C869R?

Turn off the printer and gently remove any jammed paper from the paper tray and output slot. Check for any remaining pieces inside the printer. Refer to the user manual for guidance on accessing hard-to-reach areas.

Can I print from my mobile device to the Epson WF-C869R?

Yes, you can print from a mobile device using the Epson iPrint app. Install the app on your device, connect to the same network as the printer, and select the document or photo you wish to print.