Citizen CT-S851 II Command Reference

Citizen CT-S851 II Printer manual cover
Pages 565
Year 0
Language(s)
English en

Citizen CT-S851 II Printer Specification

The Citizen CT-S851 II Printer is a high-performance thermal printer designed to deliver efficient and reliable printing solutions for various business environments. It features a robust and compact design, making it suitable for both countertop and wall-mount installations, providing flexibility in space-constrained settings. The printer boasts a maximum print speed of up to 300 mm per second, ensuring rapid transaction processing and enhanced customer service. It supports a print width of 80 mm, accommodating standard receipt sizes with ease.

The CT-S851 II is equipped with a top-loading paper mechanism, simplifying paper replacement and minimizing downtime. Its auto-cutter function ensures clean and precise cuts, enhancing the presentation of printed receipts. Connectivity options include USB, serial, and Ethernet interfaces, allowing seamless integration with existing point-of-sale systems and networks. The printer's compatibility with ESC/POS commands enhances its versatility across various applications and software environments.

Designed with durability in mind, the CT-S851 II features a long-life thermal print head and a sturdy construction to withstand demanding operational conditions. It supports multiple paper thicknesses and includes sensors for paper presence, paper end, and cover open, ensuring reliable operation and minimal user intervention. The printer is also equipped with a two-color printing capability, enabling businesses to highlight specific information on receipts for improved customer communication.

Energy efficiency is a key consideration in the CT-S851 II, with low power consumption both in operation and standby modes. This makes it an environmentally friendly choice for businesses aiming to reduce their carbon footprint. With its combination of speed, reliability, and versatility, the Citizen CT-S851 II Printer is an ideal choice for retail, hospitality, and other sectors requiring high-quality thermal printing solutions.

Citizen CT-S851 II Printer F.A.Q.

How do I load paper into the Citizen CT-S851 II printer?

To load paper, open the printer cover, place the paper roll with the paper coming from the bottom, pull the paper end towards the front, and close the cover securely.

What should I do if the printer is not turning on?

Ensure the power cable is securely connected to both the printer and a working power outlet. Check for any blown fuses and replace if necessary.

How can I resolve a paper jam issue in the printer?

Turn off the printer, open the cover, and carefully remove any jammed paper. Make sure not to tear the paper inside the printer. Reload the paper roll and close the cover.

What steps should be taken if the printed text is unclear or faint?

Check the printer settings to ensure the correct print density is selected. If the issue persists, replace the paper roll with a new one that matches the printer's specifications.

How can I clean the print head of the Citizen CT-S851 II?

Turn off the printer and unplug it. Use a soft, lint-free cloth lightly moistened with alcohol to gently wipe the print head. Allow it to dry completely before turning the printer back on.

Why does the printer not respond to print commands from the computer?

Check the connection between the printer and the computer. Ensure the correct printer driver is installed and updated. If using a network connection, verify network settings.

How do I perform a self-test on the Citizen CT-S851 II printer?

Turn off the printer, press and hold the feed button, then turn the printer back on. Release the feed button when the self-test begins, which will print configuration details.

What maintenance schedule should I follow for optimal performance of the printer?

Regularly clean the printer exterior and interior, check for paper debris, and clean the print head as needed. Perform a self-test monthly to ensure proper function.

Can I use third-party paper rolls with the Citizen CT-S851 II printer?

While third-party paper rolls can be used, it is recommended to use paper that meets the printer's specifications to avoid issues such as jams or poor print quality.

How do I update the firmware on the Citizen CT-S851 II printer?

Visit the Citizen Systems website to download the latest firmware. Follow the provided instructions to connect the printer to your computer and run the firmware update tool.