Citizen CT-S300 Command Reference

Citizen CT-S300 Printer manual cover
Pages 565
Year 0
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Citizen CT-S300 Printer Specification

The Citizen CT-S300 Printer is a compact and versatile thermal receipt printer designed to meet the demands of retail and hospitality environments. It features high-speed printing capabilities, reaching up to 160mm per second, ensuring quick transaction processing. The printer supports a paper width of 58mm or 80mm, offering flexibility for various receipt sizes. It is equipped with an easy-to-use drop-in paper loading system, which minimizes downtime and enhances operational efficiency.

The CT-S300 is compatible with a wide range of operating systems including Windows, Linux, and Mac OS, and offers multiple interface options such as USB, Serial, and Ethernet, facilitating seamless integration into existing IT infrastructures. Its robust design includes a durable cutter that can perform up to 1.5 million cuts, ensuring longevity and reliability in high-volume printing environments.

This printer supports ESC/POS command compatibility, making it easy to replace or upgrade from other POS printers without significant changes to existing software applications. The Citizen CT-S300 also includes features like barcode printing and logo storage, allowing for customized receipts that enhance brand visibility.

Energy efficiency is a key consideration in its design, with a low power consumption mode that reduces energy costs. Its compact footprint and wall-mount option provide flexibility in installation, optimizing counter space utilization. The CT-S300 is equipped with a comprehensive set of drivers and software utilities that simplify setup and maintenance, making it an ideal choice for businesses seeking a reliable, efficient, and cost-effective receipt printing solution.

Citizen CT-S300 Printer F.A.Q.

How do I load paper into the Citizen CT-S300 printer?

To load paper, open the printer cover, insert the roll with the paper feeding from the bottom, and pull the paper end over the tear bar. Close the cover and ensure the paper is properly aligned.

What should I do if the printer is not turning on?

Check the power cable connections and ensure the power outlet is functioning. If the problem persists, try a different power cable or contact support for further assistance.

How can I fix paper jams in the Citizen CT-S300?

Turn off the printer and open the cover. Carefully remove the jammed paper. Ensure no pieces are left inside, then reload the paper correctly and close the cover before turning the printer back on.

How do I perform a self-test on the CT-S300 printer?

Turn off the printer. While pressing the FEED button, turn the printer back on. Release the FEED button once the self-test begins, and the printer will print a test page.

What is the recommended maintenance routine for the printer?

Regularly clean the print head and platen roller using a soft, lint-free cloth and isopropyl alcohol. Check for paper dust buildup and remove it using compressed air.

How can I resolve poor print quality issues?

Ensure the printer is using compatible media. Clean the print head and check if the paper is loaded correctly. If issues persist, adjust print density settings via the printer driver.

Why is the printer cutting off the printouts?

Check the page length and margins in the printer settings. Ensure the software application settings match the paper size being used. Adjust as necessary to prevent cutoff.

How to connect the Citizen CT-S300 to a computer via USB?

Connect the USB cable from the printer to the computer. Install the necessary drivers from the Citizen website or included CD. Once installed, configure the printer in your computer's printer settings.

What can I do if the printer is not recognized by my computer?

Ensure the USB cable is connected properly. Check for driver updates or reinstall the printer driver. Verify that the USB port is functional by testing with another device.

How do I reset the Citizen CT-S300 to factory settings?

Turn off the printer. Press and hold the FEED button while turning the printer back on, continuing to hold the button until the status light blinks. This will reset the printer to its default settings.