Citizen CT-E651 Command Reference

Citizen CT-E651 Printer manual cover
Pages 565
Year 0
Language(s)
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Citizen CT-E651 Printer Specification

The Citizen CT-E651 Printer is a compact, high-performance printing solution designed for retail and hospitality environments. It features a sleek and modern design, with a small footprint that makes it ideal for limited counter space. The printer supports a maximum print width of 80mm and delivers print speeds of up to 300mm per second, ensuring fast and efficient receipt printing. It is equipped with a high-resolution thermal print head that provides clear and crisp text and graphics, enhancing readability and customer satisfaction.

Connectivity options include USB, Ethernet, and Serial interfaces, offering flexibility for integration into various POS systems. The CT-E651 is compatible with major operating systems, including Windows, iOS, and Android, and supports ESC/POS emulation, making it easy to deploy across different platforms. The printer features a front-exit paper path design, which simplifies paper loading and minimizes the risk of paper jams. It also includes an automatic cutter with a long-lasting blade life, ensuring durability and reliability in high-volume environments.

The Citizen CT-E651 is energy-efficient, compliant with ENERGY STAR standards, and features a low power consumption mode to reduce operational costs. Its robust construction and high-quality components make it suitable for demanding retail environments, while its user-friendly design ensures ease of maintenance and operation. The printer comes with a suite of software utilities for easy setup and configuration, allowing businesses to tailor the printer's performance to their specific needs. Overall, the Citizen CT-E651 Printer offers a balance of speed, reliability, and functionality, making it a valuable asset for businesses seeking a dependable receipt printing solution.

Citizen CT-E651 Printer F.A.Q.

How do I load paper into the Citizen CT-E651 printer?

To load paper, open the printer cover by pulling the lever. Insert the paper roll with the printing side facing up and pull it out slightly over the cutter. Close the cover and the printer will automatically feed the paper to the correct position.

What should I do if the printer is not powering on?

First, ensure that the power cable is properly connected to both the printer and a functioning power outlet. Check the power switch to make sure it is turned on. If the issue persists, try using a different power cable or outlet to rule out potential faults.

How can I perform a self-test on the CT-E651 printer?

Turn off the printer. While holding down the 'FEED' button, turn the printer back on. Release the 'FEED' button when the printer starts printing the self-test page. This page will provide valuable information about the printer's current settings and status.

What is the recommended method for cleaning the print head?

To clean the print head, turn off the printer and open the cover. Use a lint-free cloth lightly moistened with isopropyl alcohol to gently wipe the print head. Ensure the print head is dry before closing the cover and turning the printer back on.

How can I resolve poor print quality issues with the CT-E651?

Check that the paper roll is properly loaded and not wrinkled or damaged. Clean the print head and ensure the printer is using compatible thermal paper. Adjust the printer settings via the driver if necessary to improve print quality.

What does the error light indicate on the printer?

The error light can indicate various issues. Common causes include paper jams, empty paper roll, or cover not properly closed. Check the printer for these issues and consult the manual for additional error code meanings and solutions.

How do I connect the CT-E651 printer to a computer via USB?

Connect the USB cable from the printer to an available USB port on the computer. Install the printer driver from the Citizen website or the provided CD. Follow the on-screen instructions to complete the installation process.

What maintenance routine should I follow to ensure optimal performance of the CT-E651?

Regularly clean the print head and the printer's exterior. Check for firmware updates and ensure that the printer is operated in a clean, dust-free environment. Inspect cables and connections periodically to maintain a stable operation.

Can I use the CT-E651 printer for printing graphics?

Yes, the CT-E651 supports printing of graphics. Ensure that your graphics are in a compatible format and that you use the appropriate printer driver settings to achieve the desired print quality.

How do I update the firmware on the Citizen CT-E651 printer?

Download the latest firmware from the Citizen website. Connect the printer to your computer and run the firmware update utility. Follow the on-screen instructions to complete the update process. Ensure the printer is not turned off during the update.