Citizen CT-S251 Command Reference

Citizen CT-S251 Printer manual cover
Pages 565
Year 0
Language(s)
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Citizen CT-S251 Printer Specification

The Citizen CT-S251 is a compact and efficient thermal receipt printer designed for retail and hospitality environments where space is at a premium. It features a sleek and modern design that fits seamlessly into contemporary customer service points. The printer is capable of high-speed printing at a rate of up to 300 millimeters per second, ensuring quick transaction processing and reducing customer wait times. It supports both 58mm and 80mm paper widths, providing versatility for various printing needs.

The CT-S251 is equipped with multiple connectivity options, including USB and serial interfaces, and offers optional Bluetooth and Wi-Fi connectivity to accommodate different network environments. Its advanced paper handling capabilities include an easy paper loading mechanism and an integrated cutter that ensures clean, precise cuts with minimal maintenance. The printer supports ESC/POS emulation, making it compatible with a wide range of point-of-sale systems and software applications.

Designed for ease of use, the CT-S251 features LED indicators for status monitoring and error notifications, simplifying troubleshooting and maintenance. The printer's energy-efficient design is compliant with Energy Star standards, helping reduce operational costs and environmental impact. Additionally, the CT-S251's durable construction and robust components ensure long-term reliability and performance in demanding service environments. Its compact footprint makes it an ideal choice for businesses looking to maximize counter space without compromising on functionality or performance.

Citizen CT-S251 Printer F.A.Q.

How do I set up the Citizen CT-S251 printer for the first time?

To set up the Citizen CT-S251 printer, unbox the printer, connect it to a power source, and install the appropriate drivers from the manufacturer's website. Connect the printer to your computer via USB or Bluetooth, depending on the model, and follow the installation wizard to complete the setup.

What should I do if the printer does not print?

Ensure the printer is powered on and connected to your computer. Check for any paper jams and ensure the printer has paper loaded. Verify that the correct printer driver is installed and selected as the default printer in your operating system. If the problem persists, restart the printer and computer.

How can I perform a self-test on the CT-S251 printer?

To perform a self-test, turn off the printer, press and hold the feed button, and then turn the printer back on. Continue holding the feed button until the printer starts printing the self-test page, which will include configuration and status information.

What maintenance is required for the Citizen CT-S251 printer?

Regular maintenance includes cleaning the print head with a soft, lint-free cloth and isopropyl alcohol, checking for paper dust accumulation and removing it with compressed air, and ensuring the printer is kept in a dust-free environment.

How do I replace the paper roll in the CT-S251 printer?

Open the printer cover, remove the empty paper roll, and place a new roll in the compartment. Ensure that the paper feeds from the bottom of the roll. Pull the paper out slightly and close the cover. Press the feed button to adjust the paper.

Can I connect the CT-S251 to a wireless network?

The CT-S251 model supports Bluetooth connectivity, which allows you to connect the printer to devices wirelessly. Ensure your device's Bluetooth is enabled and pair it with the printer according to the manufacturer's instructions.

Why is the print quality poor or faded?

Poor print quality can result from a dirty print head or low-quality paper. Clean the print head with a lint-free cloth and ensure you are using high-quality thermal paper. Check the printer settings to ensure the correct print density is selected.

How do I update the firmware on my CT-S251 printer?

Download the latest firmware from the Citizen website. Connect the printer to your computer, open the firmware update utility, and follow the on-screen instructions to update the printer's firmware. Ensure the printer remains powered on and connected during the update process.

What should I do if the printer is not feeding paper correctly?

Check for any obstructions in the paper path and ensure the paper roll is correctly installed. Verify that the paper is not curled or damaged, which could cause feeding issues. Adjust the paper guides to fit the width of the paper roll.

How can I reset the Citizen CT-S251 printer to factory settings?

To reset the printer to factory settings, turn off the printer, press and hold the feed button, and turn the printer back on while continuing to hold the feed button. Release the button when the printer begins to reset and prints a factory reset confirmation.