Citizen CT-S801 II Command Reference

Citizen CT-S801 II Printer manual cover
Pages 565
Year 0
Language(s)
English en

Citizen CT-S801 II Printer Specification

The Citizen CT-S801 II Printer is a high-performance thermal printer designed for various commercial applications, offering fast printing speeds and robust connectivity options. It features a print speed of up to 300 mm per second, making it one of the fastest in its class, ideal for high-volume environments such as retail and hospitality. The printer supports a maximum print width of 80 mm, accommodating a wide range of paper sizes for versatility in different printing tasks.

Equipped with a high-resolution 203 dpi print head, the CT-S801 II ensures clear and precise prints suitable for receipts, tickets, and other transaction documents. The printer's compact design includes a front-loading mechanism for easy paper replacement, reducing downtime and enhancing operational efficiency. Its auto-cutter feature, capable of delivering partial or full cuts, adds convenience and professionalism to printed documents.

Connectivity options for the CT-S801 II are extensive, including USB, Serial, Ethernet, and optional wireless connectivity, ensuring seamless integration into various point-of-sale systems. The printer is compatible with ESC/POS, a widely used command set, facilitating straightforward integration with existing hardware and software solutions. Furthermore, the device is equipped with a user-friendly LCD display that provides real-time status updates and error notifications, simplifying troubleshooting and maintenance tasks.

Durability is emphasized with its robust construction, capable of withstanding the rigors of demanding environments. The Citizen CT-S801 II is ENERGY STAR® compliant, reflecting its energy-efficient operation. Additionally, its compact footprint allows for flexible installation in space-constrained settings. Overall, the Citizen CT-S801 II Printer balances speed, reliability, and versatility, making it a suitable choice for businesses seeking efficient and high-quality printing solutions.

Citizen CT-S801 II Printer F.A.Q.

What are the steps to install the Citizen CT-S801 II printer drivers on a Windows PC?

To install the Citizen CT-S801 II printer drivers on a Windows PC, first download the latest driver package from the Citizen official website. Run the installer and follow the on-screen instructions to complete the installation. Connect the printer to the PC via USB when prompted.

How can I perform a self-test on the Citizen CT-S801 II printer to check if it is functioning correctly?

To perform a self-test on the Citizen CT-S801 II printer, turn off the printer. Then, hold down the FEED button while turning the printer back on. Release the FEED button once printing begins. The printer will print a test page with diagnostic information.

What should I do if the Citizen CT-S801 II printer is not feeding paper properly?

If the printer is not feeding paper properly, first ensure that the paper roll is installed correctly and that there is no paper jam. Check the paper feed path for any obstructions. If the issue persists, clean the platen roller and check the paper sensor for any dust or debris.

How can I change the paper roll in the Citizen CT-S801 II printer?

To change the paper roll, open the paper cover by lifting the lever. Remove the empty paper roll and place a new roll with the paper feeding from the bottom. Ensure the paper is aligned and pull a few inches out before closing the cover.

What maintenance tasks are recommended to keep the Citizen CT-S801 II printer in good working condition?

Regular maintenance for the Citizen CT-S801 II printer includes cleaning the print head, platen roller, and interior using a soft, lint-free cloth. Check for paper dust and debris regularly. Replace consumables like ink ribbons as needed.

How do I reset the Citizen CT-S801 II printer to factory settings?

To reset the printer to factory settings, turn off the printer. Hold down the MODE button while turning it back on. Continue holding the button until the printer status light indicates that it has reset.

What could cause the Citizen CT-S801 II printer to print blank pages?

Printing blank pages could be due to incorrect driver settings, empty or improperly installed paper, or a dirty print head. Verify the driver settings, ensure the paper is correctly loaded, and clean the print head if necessary.

How can I update the firmware on the Citizen CT-S801 II printer?

To update the firmware, download the latest firmware from the Citizen website. Connect the printer to your computer via USB. Run the firmware update utility and follow the instructions to complete the update process.

What should I do if the Citizen CT-S801 II printer displays an error code?

Refer to the printer's user manual to identify the specific error code. Follow the recommended troubleshooting steps, which may include checking connections, restarting the printer, or contacting Citizen support for further assistance.

Is it possible to connect the Citizen CT-S801 II printer to a network, and if so, how?

Yes, the Citizen CT-S801 II can be connected to a network using an optional Ethernet or wireless interface. Install the network interface card, configure network settings via the printer’s menu, and install the necessary drivers and software on your networked devices.