Contents

Online User's Guide MFC-J775DW
- Table of Contents
- Before You Use Your Brother Machine
  - Applicable Models
  - Definitions of Notes
  - Notice - Disclaimer of Warranties (USA and Canada)
  - Trademarks
  - Important Note
- Introduction to Your Brother Machine
  - Before Using Your Machine
  - Control Panel Overview
  - LCD Overview
  - Access Brother Utilities (Windows)
    - Uninstall the Brother Software and Drivers (Windows)
- Paper Handling
  - Load Paper
    - Load Paper in the Paper Tray
      - Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
      - Load Legal Size Paper in the Paper Tray
      - Load Photo Paper in the Paper Tray
      - Load Envelopes in the Paper Tray
    - Unprintable Area
    - Paper Settings
      - Change the Paper Size and Paper Type
      - Change the Check Paper Size Setting
    - Acceptable Paper and Other Print Media
      - Recommended Print Media
      - Handle and Use Print Media
      - About Envelopes
      - Choose the Right Print Media
        
        Paper Type and Paper Size for Each Operation
        
        Paper Capacity of the Paper Trays
        
        Paper Weight and Thickness
  - Load Documents
    - Load Documents in the Automatic Document Feeder (ADF)
    - Load Documents on the Scanner Glass
    - Unscannable Area
- Print
  - Print from Your Computer (Windows)
    - Print a Photo (Windows)
    - Print a Document (Windows)
    - Cancel a Print Job (Windows)
    - Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)
    - Print as a Poster (Windows)
    - Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows)
    - Print as a Booklet Automatically (Windows)
    - Print a Color Document in Grayscale (Windows)
    - Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper (Windows)
    - Use a Preset Print Profile (Windows)
      - Create or Delete Your Print Profile (Windows)
    - Change the Default Print Settings (Windows)
    - Print Settings (Windows)
  - Print from Your Computer (Mac)
    - Print a Photo (Mac)
    - Print a Document (Mac)
    - Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
    - Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
    - Print a Color Document in Grayscale (Mac)
    - Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper (Mac)
    - Print Options (Mac)
- Scan
  - Scan Using the Scan Button on Your Brother Machine
    - Scan Photos and Graphics
    - Save Scanned Data to a Folder as a PDF File
    - Scan to an Editable Text File Using OCR
    - Scan to E-mail Attachment
    - Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10)
      - Use Web Services to Install Drivers Used for Scanning (Windows Vista, Windows 7, Windows 8 and Windows 10)
      - Scan Using Web Services from the Brother Machine (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10)
      - Configure Scan Settings for Web Services
    - Change Scan Button Settings from ControlCenter4 (Windows)
    - Change Scan Button Settings from ControlCenter2 (Mac)
  - Scan from Your Computer (Windows)
    - Scan Using ControlCenter4 Home Mode (Windows)
      - Scan Using ControlCenter4 Home Mode (Windows)
        
        Select Document Type Using ControlCenter4 Home Mode (Windows)
        
        Custom Scan Settings (Windows)
        
        Change Scan Size Using ControlCenter4 Home Mode (Windows)
        
        Crop a Scanned Image Using ControlCenter4 Home Mode (Windows)
        
        Print Scanned Data Using ControlCenter4 Home Mode (Windows)
        
        Open with an Application Using ControlCenter4 Home Mode (Windows)
      - Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
      - Scan Settings for ControlCenter4 Home Mode (Windows)
    - Scan Using ControlCenter4 Advanced Mode (Windows)
      - Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows)
      - Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
      - Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows)
      - Scan to E-mail Attachment Using ControlCenter4 Advanced Mode (Windows)
      - Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows)
      - Scan to an Office File Using ControlCenter4 Advanced Mode (Windows)
      - Scan Settings for ControlCenter4 Advanced Mode (Windows)
    - Scan Using Nuance PaperPort 14 or Other Windows Applications
      - TWAIN Driver Settings (Windows)
    - Scan Using Windows Photo Gallery or Windows Fax and Scan
      - WIA Driver Settings (Windows)
    - Install BookScan Enhancer and Whiteboard Enhancer (Windows)
  - Scan from Your Computer (Mac)
    - Scan Using ControlCenter2 (Mac)
      - Scan Using ControlCenter2 (Mac)
      - Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac)
      - Scan Both Sides of an ID Card Using ControlCenter2 (Mac)
      - Scan to E-mail Attachment Using ControlCenter2 (Mac)
      - Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
      - Scan to an Office File Using ControlCenter2 (Mac)
      - Scan Settings for ControlCenter2 (Mac)
    - Scan Using Presto! PageManager or other TWAIN-Compliant Applications (Mac)
      - TWAIN Driver Settings (Mac)
- Copy
  - Copy a Document
  - Enlarge or Reduce Copied Images
  - Sort Copies
  - Make Page Layout Copies ( N in 1 or Poster)
    - Page Layout Options for Copies
  - 2-sided Copy
    - Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided)
  - Copy an ID Card
  - Copy Options
- Fax
  - Send a Fax
    - Send a Fax from Your Brother Machine
    - Send a Fax Manually
    - Send a Fax at the End of a Conversation
    - Send the Same Fax to More than One Recipient (Broadcasting)
      - Cancel a Broadcast in Progress
    - Send a Fax in Real Time
    - Cancel a Fax in Progress
    - Check and Cancel a Pending Fax
    - Fax Options
  - Receive a Fax
    - Receive Mode Settings
      - Receive Modes
      - Choose the Correct Receive Mode
      - Set the Number of Rings Before the Machine Answers (Ring Delay)
      - Set the F/T Ring Time (Pseudo/Double-ring)
      - Set Easy Receive
    - Shrink Page Size of an Oversized Incoming Fax
    - Set the Fax Receive Stamp
    - Receive a Fax at the End of a Telephone Conversation
    - Memory Receive Options
      - Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
      - Turn Off Memory Receive
      - Print a Fax Stored in the Machine's Memory
  - Voice Operations and Fax Numbers
    - Voice Operations
      - Send Tone Signals
      - Pick up a Voice Call in Fax/Tel Receive Mode
      - Special Line Considerations
        
        Rollover Telephone Lines
        
        Two-Line Telephone System
        
        Convert Telephone Wall Outlets
        
        Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone
    - Store Fax Numbers
      - Store Address Book Numbers
      - Store Address Book Numbers from Outgoing Calls
      - Store Address Book Numbers from Caller ID History
      - Change or Delete Address Book Names or Numbers
    - Set up Groups for Broadcasting
      - Change a Group Name
      - Delete a Group
      - Add or Delete Group Members
    - Dial Access Codes and Credit Card Numbers
  - Telephone Services and External Devices
    - Voice Mail
    - Distinctive Ring
      - Register the Distinctive Ring Pattern
      - Turn off Distinctive Ring
    - Caller ID
      - Set up Your Area Code
    - Voice Over Internet Protocol (VoIP/Telephone Line Interference)
    - External TAD (Telephone Answering Device)
      - Connect an External TAD
      - Record an Outgoing Message (OGM) on the External TAD
      - Multi-line Connections (PBX)
    - External and Extension Telephones
      - Connect an External or Extension Telephone
      - Operation from External and Extension Telephones
      - Use a Non-Brother Cordless External Handset
      - Use the Remote Codes
        
        Change the Remote Codes
  - Fax Reports
    - Set the Transmission Verification Report's Style
    - Set the Fax Journal's Interval Period
  - PC-FAX
    - PC-FAX for Windows
      - PC-FAX Overview (Windows)
        
        Configure PC-FAX (Windows)
        
        Configure your PC-Fax Address Book (Windows)
        
        Add a Member to the Address Book (Windows)
        
        Create a Group in the Address Book (Windows)
        
        Edit Member or Group Information (Windows)
        
        Delete a Member or Group (Windows)
        
        Export the Address Book (Windows)
        
        Import Information to the Address Book (Windows)
      - Send a Fax Using PC-FAX (Windows)
      - Receive Faxes on Your Computer (Windows)
        
        Receive Faxes Using PC-FAX Receive (Windows)
        
        Run Brother's PC-FAX Receive on Your Computer (Windows)
        
        Set Up Your Computer for PC-FAX Receiving (Windows)
        
        Add Your Brother Machine to PC-FAX Receiving (Windows)
        
        View Received Messages (Windows)
    - PC-FAX for Mac
      - Send Faxes from Your Application (Mac)
- Network
  - Get Started
    - Supported Basic Network Features
  - Network Management Software and Utilities
    - Learn about Network Management Software and Utilities
  - Additional Methods of Configuring Your Brother Machine for a Wireless Network
    - Before Configuring Your Brother Machine for a Wireless Network
    - Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup (WPS) or AOSS
    - Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS)
    - Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID
    - Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
    - Use Wi-Fi Direct
      - Print or Scan from Your Mobile Device Using Wi-Fi Direct
      - Configure Your Wi-Fi Direct Network
        
        Wi-Fi Direct Network Configuration Overview
        
        Configure Your Wi-Fi Direct Network Using the One-Push Method
        
        Configure Your Wi-Fi Direct Network Using the One-Push Method and Wi-Fi Protected Setup (WPS)
        
        Configure Your Wi-Fi Direct Network Using the PIN Method
        
        Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup (WPS)
        
        Configure Your Wi-Fi Direct Network Manually
  - Advanced Network Features
    - Print the Network Configuration Report
  - Technical Information for Advanced Users
    - Reset the Network Settings to Factory Default
    - Print the WLAN Report
      - Wireless LAN Report Error Codes
- Security
  - Lock the Machine Settings
    - About Using TX Lock
      - Set the TX Lock Password
      - Change the TX Lock Password
      - Turn TX Lock On/Off
- Mobile/Web Connect
  - Brother Web Connect
    - Brother Web Connect Overview
    - Online Services Used with Brother Web Connect
    - Conditions for Using Brother Web Connect
      - Brother Software Installation for Using Brother Web Connect
      - Configure the Proxy Server Settings Using the Machine's Control Panel
    - Set Up Brother Web Connect
      - Brother Web Connect Setup Overview
      - Create an Account for Each Online Service Before Using Brother Web Connect
      - Apply for Brother Web Connect Access
      - Register an Account on Your Brother Machine for Brother Web Connect
    - Scan and Upload Documents Using Brother Web Connect
  - Google Cloud Print
    - Google Cloud Print Overview
    - Before Using Google Cloud Print
      - Network Settings for Using Google Cloud Print
      - Register Your Machine with Google Cloud Print Using Google Chrome
      - Register Your Machine with Google Cloud Print Using Web Based Management
    - Print from Google Chrome or Chrome OS
    - Print from Google Drive for Mobile
    - Print from Gmail Webmail Service for Mobile
  - Mopria Print Service
  - Brother iPrint&Scan for mobile
- ControlCenter
  - ControlCenter4 (Windows)
    - Change the Operation Mode in ControlCenter4 (Windows)
    - Scan Using ControlCenter4 Home Mode (Windows)
    - Scan Using ControlCenter4 Advanced Mode (Windows)
    - Set Up the Brother Machine Using ControlCenter4 (Windows)
    - Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows)
  - ControlCenter2 (Mac)
    - Scan Using ControlCenter2 (Mac)
    - Set Up the Brother Machine Using ControlCenter2 (Mac)
    - Turn On the AutoLoad Feature (Mac)
- Troubleshooting
  - Error and Maintenance Messages
    - Transfer Your Faxes or Fax Journal Report
      - Transfer Faxes to Another Fax Machine
      - Transfer Faxes to Your Computer
      - Transfer the Fax Journal Report to Another Fax Machine
    - Error Messages When Using the Brother Web Connect Feature
  - Document Jams
    - Document is Jammed in the Top of the ADF Unit
    - Document is Jammed inside the ADF Unit
    - Remove Paper Scraps Jammed in the ADF
  - Printer Jam or Paper Jam
    - Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
    - Paper is Jammed in the Front of the Machine (Jam B Front)
    - Paper is Jammed in the Back of the Machine (Jam C Rear)
  - If You Are Having Difficulty with Your Machine
    - Paper Handling and Printing Problems
    - Telephone and Fax problems
      - Set Dial Tone Detection
      - Telephone Line Interference/VoIP
    - Other Problems
    - Network Problems
      - Use the Network Connection Repair Tool (Windows)
      - Where Can I Find My Brother Machine's Network Settings?
      - I Cannot Complete the Wireless Network Setup Configuration
      - My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
      - I Want to Check that My Network Devices are Working Correctly
        
        Check Network Devices Using the Ping Command
      - Google Cloud Print Problems
  - Check the Machine Information
  - Reset Your Brother Machine
    - Reset Functions
- Routine Maintenance
  - Replace the Ink Cartridges
  - Clean Your Brother Machine
    - Clean the Scanner
    - Clean the Print Head from Your Brother Machine
    - Clean the Print Head from Your Computer (Windows)
    - Clean the Print Head from Your Computer (Mac)
    - Clean the Machine's LCD
    - Clean the Outside of the Machine
    - Clean the Machine's Printer Platen
    - Clean the Paper Feed Rollers
    - Clean the Paper Pick-up Rollers
  - Check Your Brother Machine
    - Check the Print Quality
    - Check the Print Alignment from Your Brother Machine
    - Check the Ink Volume
    - Monitor Machine Status from Your Computer (Windows)
      - Status Monitor Indicators and What They Mean (Windows)
      - Turn Off the Show Status Monitor Feature (Windows)
      - Turn Off the Status Monitor (Windows)
    - Monitor Machine Status from Your Computer (Mac)
  - Correct the Paper Feed to Clear Vertical Lines
  - Pack and Ship Your Brother Machine
- Machine Settings
  - Change Machine Settings from the Control Panel
    - In the Event of Power Failure (Memory Storage)
    - General Settings
      - Set the Mode Timer
      - Adjust the Machine Volume
      - Change for Daylight Saving Time Automatically
      - Set Sleep Mode Countdown
      - Set the Machine to Power Off Automatically
      - Set the Date & Time
      - Adjust the LCD Backlight Brightness
      - Change How Long the LCD Backlight Stays On
      - Set Your Station ID
      - Set Tone or Pulse Dialing Mode
      - Reduce Printing Noise
      - Change the Language Displayed on the LCD
    - Print Reports
      - Reports
      - Print a Report
    - Settings and Features Tables
      - Settings Tables (1.8" Color LCD)
      - Features Tables (1.8" Color LCD)
  - Change Machine Settings from Your Computer
    - Change the Machine Settings Using Remote Setup
      - Remote Setup (Windows)
        
        Set Up the Brother Machine from Your Computer (Windows)
        
        Set Up the Brother Machine Using ControlCenter4 (Windows)
        
        Set Up Your Brother Address Book Using ControlCenter4 (Windows)
      - Remote Setup (Mac)
        
        Set Up the Brother Machine Using ControlCenter2 (Mac)
        
        Set Up Your Brother Address Book Using ControlCenter2 (Mac)
- Appendix
  - Specifications
  - Enter Text on Your Brother Machine
  - Supply Specifications

Brother MFC-J775DW Online User's Guide

Pages 500

Year 2017

Language(s)

of 500

Online User's Guide

500 pages

Quick Setup Guide

2 pages

Safety Guide

20 pages

User's Guide

76 pages

Brother MFC-J775DW Specification

The Brother MFC-J775DW is an all-in-one inkjet printer designed to meet the needs of home offices and small businesses. It offers versatile connectivity options including wireless, USB, and mobile printing capabilities, allowing seamless integration with various devices. The printer supports color and monochrome printing with a maximum resolution of 6000 x 1200 dpi, ensuring high-quality output for both documents and photos. It features a modest print speed of up to 12 pages per minute for black and white and up to 10 pages per minute for color prints, making it suitable for moderate printing demands.

Equipped with an automatic document feeder, the MFC-J775DW simplifies multi-page scanning, copying, and faxing tasks. It includes a flatbed scanner with an optical resolution of 2400 x 1200 dpi, delivering crisp and detailed scans. The copier function supports reduction and enlargement from 25% to 400%, and the fax operates with a transmission speed of approximately 7 seconds per page. The device is compact, with dimensions of 16.5 inches by 13.4 inches by 6.8 inches, and weighs 18.1 pounds, making it easy to fit into limited spaces.

The printer features a 2.7-inch color touchscreen display for intuitive navigation and management of tasks. It supports various paper sizes and types, with a standard input capacity of 100 sheets and a bypass tray for specialty media, enhancing versatility. The MFC-J775DW utilizes high-yield ink cartridges, which contribute to cost efficiency by reducing the frequency of replacements. It is compatible with operating systems including Windows, macOS, and Linux, and offers support for Brother's iPrint&Scan app, Google Cloud Print, and Apple AirPrint, ensuring broad usability across different platforms.

Brother MFC-J775DW F.A.Q.

How do I connect my Brother MFC-J775DW printer to a wireless network?

To connect your Brother MFC-J775DW printer to a wireless network, press the 'Settings' button on the printer, navigate to 'Network' > 'WLAN' > 'Setup Wizard', and follow the prompts to select your network and enter the password.

What should I do if my Brother printer is printing blank pages?

If your Brother printer is printing blank pages, check the ink levels and ensure the cartridges are properly installed. Perform a print head cleaning from the printer's maintenance menu.

How can I perform a factory reset on the Brother MFC-J775DW?

To perform a factory reset, press 'Settings', navigate to 'Initial Setup', and select 'Reset'. Choose 'Factory Reset' and confirm the action.

Why is my Brother printer not recognizing the ink cartridge?

Ensure the ink cartridge is compatible and properly installed. Remove and reinstall it, making sure it clicks into place. Clean the cartridge contacts if necessary.

How do I scan a document using the Brother MFC-J775DW printer?

To scan a document, place it on the scanner glass, press 'Scan' on the printer, select your scan settings, and choose 'Start'. The scanned document will be sent to your computer.

What should I do if the Brother printer is not connecting to Wi-Fi?

Ensure the Wi-Fi network is operational and the printer is within range. Restart the printer and router, and try reconnecting through the printer's network settings.

How can I change the paper size settings on my Brother MFC-J775DW?

To change the paper size, press 'Settings', navigate to 'Paper Size', and select the appropriate size. Ensure the paper tray is adjusted to match the selected size.

What is the recommended maintenance for the Brother MFC-J775DW printer?

Regularly clean the exterior and interior with a dry cloth, check for paper jams, and perform periodic print head cleanings to ensure optimal performance.

How can I update the firmware on my Brother MFC-J775DW printer?

Download the latest firmware from the Brother support website, then follow the installation instructions provided to update your printer's firmware.

Why is my Brother printer producing streaky or faded prints?

Faded prints may be due to low ink levels or clogged print heads. Replace low ink cartridges and perform a print head cleaning from the printer's maintenance menu.