Yealink VC210 v3 Administrator's Guide
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| Contents | ii
Contents
Introduction.....................................................................................................6 Related Documentations........................................................................................................................................................6 Typographic and Writing Conventions............................................................................................................................6 Recommended References....................................................................................................................................................7
Getting Started............................................................................................... 7 Initialization Process Overview............................................................................................................................................7
Loading the ROM File...............................................................................................................................................7 Configuring the VLAN...............................................................................................................................................8 Querying the DHCP (Dynamic Host Configuration Protocol) Server..................................................... 8 Contacting the Provisioning Server.....................................................................................................................8 Updating Firmware.....................................................................................................................................................8 Downloading the Resource Files..........................................................................................................................8
Verifying Startup........................................................................................................................................................................8 Teams Feature License............................................................................................................................................................9
Importing License via the Web User Interface............................................................................................... 9 Importing License Configuration..........................................................................................................................9
Device Network............................................................................................ 10 IPv4 and IPv6 Network Settings...................................................................................................................................... 10
IP Addressing Mode Configuration.................................................................................................................. 10 IPv4 Configuration....................................................................................................................................................11 IPv6 Configuration....................................................................................................................................................13
DHCP Option for IPv4.......................................................................................................................................................... 16 Supported DHCP Option for IPv4..................................................................................................................... 16 DHCP Option 160 and Option 161...................................................................................................................17 DHCP Option 66, Option 43 and Custom Option...................................................................................... 17 DHCP Option 42 and Option 2..........................................................................................................................18 DHCP Option 12....................................................................................................................................................... 18 DHCP Option 60....................................................................................................................................................... 18
DHCP Option for IPv6.......................................................................................................................................................... 19 Supported DHCP Option for IPv6..................................................................................................................... 19
VLAN............................................................................................................................................................................................ 19 LLDP Configuration..................................................................................................................................................19 Manual VLAN Configuration................................................................................................................................20 DHCP VLAN Configuration...................................................................................................................................21 VLAN Change Configuration............................................................................................................................... 22
Wi-Fi............................................................................................................................................................................................. 22 Wi-Fi Configuration................................................................................................................................................. 22
Internet Port..............................................................................................................................................................................24 Supported Transmission Methods.....................................................................................................................24 Internet Port Configuration..................................................................................................................................25
802.1x Authentication...........................................................................................................................................................25 802.1x Authentication Configuration................................................................................................................25
Quality of Service (QoS)...................................................................................................................................................... 26 QoS Configuration................................................................................................................................................... 27
Maximum Transmission Unit (MTU)............................................................................................................................... 28
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MTU Configuration.................................................................................................................................................. 28
Device Provisioning......................................................................................29 Provisioning Points to Consider.......................................................................................................................................29 Boot Files, Configuration Files, and Resource Files..................................................................................................29
Boot Files......................................................................................................................................................................29 Configuration Files................................................................................................................................................... 31 Resource Files.............................................................................................................................................................34 Files Download Process......................................................................................................................................... 34
Provisioning Methods...........................................................................................................................................................35 Provisioning Methods Priority.............................................................................................................................35 Manual Provisioning................................................................................................................................................36 Central Provisioning.................................................................................................................................................38
Setting Up a Provisioning Server.....................................................................................................................................41 Supported Provisioning Protocols.....................................................................................................................41 Supported Provisioning Server Discovery Methods...................................................................................42 Configuring a Provisioning Server.....................................................................................................................43
Provisioning Devices on the Microsoft Teams & Skype for Business Admin Center............................................................................................ 43
Device Management............................................................................................................................................................. 44 Editing Your Device Info........................................................................................................................................44 Customizing the Displayed Elements of Devices.......................................................................................44 Viewing the Device Details...................................................................................................................................44 Assigning Configuration Profile to Devices...................................................................................................45 Diagnostic Devices................................................................................................................................................... 45 Updating Device Software.................................................................................................................................... 45 Restarting Your Devices.........................................................................................................................................46
Configuration Profiles Management.............................................................................................................................. 46 Creating a Configuration Profile........................................................................................................................ 46 Editing a Configuration Profile........................................................................................................................... 46 Assigning Configuration Profile to Devices...................................................................................................47
Firmware Upgrade........................................................................................47 Firmware for Each Device Model.....................................................................................................................................47 Firmware Upgrade Configuration....................................................................................................................................47
Device Customization...................................................................................48 Language....................................................................................................................................................................................48
Language Display Configuration........................................................................................................................48 Language Customization.......................................................................................................................................49 Example: Setting a Custom Language for Device Display.......................................................................53
Screen Saver............................................................................................................................................................................. 53 Screensaver Configuration....................................................................................................................................53
Backlight..................................................................................................................................................................................... 55 Backlight Brightness and Time Configuration.............................................................................................. 56
Time and Date.........................................................................................................................................................................56 Time Zone....................................................................................................................................................................56 NTP Settings............................................................................................................................................................... 58 DST Settings................................................................................................................................................................60 Time and Date Manual Configuration.............................................................................................................64
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Time and Date Format Configuration..............................................................................................................64
Security Features.......................................................................................... 65 User and Administrator Identification........................................................................................................................... 65
User and Administrator Identification Configuration................................................................................ 66 Transport Layer Security (TLS).......................................................................................................................................... 67
Supported Cipher Suites....................................................................................................................................... 67 Supported Trusted and Server Certificates....................................................................................................68 TLS Configuration..................................................................................................................................................... 70
Encrypting Configuration Files..........................................................................................................................................72 Configuration Files Encryption Tools............................................................................................................... 72 Configuration Files Encryption and Decryption...........................................................................................72 Encryption and Decryption Configuration..................................................................................................... 72 Example: Encrypting Configuration Files........................................................................................................ 74
Configuring Camera Settings......................................................................75 Camera Mode Configuration.............................................................................................................................................76 Adjusting the White Balance.............................................................................................................................................77 Adjusting the Exposure........................................................................................................................................................77
Configuring Auto Exposure Mode.................................................................................................................... 77 Configuring Manual Exposure Mode............................................................................................................... 79 Configuring the Mode of Shutter Priority......................................................................................................79 Configuring the Mode of Brightness Priority............................................................................................... 80
Adjusting the Camera Display Image............................................................................................................................ 81 Adjusting Hangup Mode and Camera Pan Direction............................................................................................. 82 Reset Camera........................................................................................................................................................................... 83
Configuring Audio Settings........................................................................ 83 EQ Self Adaption.................................................................................................................................................................... 84
EQ Self Adaption Configuration.........................................................................................................................84 Noise Suppression..................................................................................................................................................................84
Noise Suppression Configuration......................................................................................................................84
Troubleshooting Methods...........................................................................85 Exporting All the Diagnostic Files................................................................................................................................... 85 Log Files......................................................................................................................................................................................85
Local Log...................................................................................................................................................................... 85 Syslog Log................................................................................................................................................................... 89
Packets Capture.......................................................................................................................................................................92 Capturing the Packets via Web User Interface............................................................................................ 92 Ethernet Software Capturing Configuration..................................................................................................93
Analyzing Configuration Files............................................................................................................................................93 Exporting BIN Files from the Device................................................................................................................ 93 Importing BIN Files from the Device............................................................................................................... 93
Device Status............................................................................................................................................................................94 Viewing the Device Status....................................................................................................................................94
Resetting Device and Configuration.............................................................................................................................. 94 Resetting the Device to Default Factory Settings.......................................................................................94 Resetting the Device to Custom Factory Settings...................................................................................... 95 Deleting the Custom Factory Settings Files.................................................................................................. 95
Device Reboot..........................................................................................................................................................................96 Rebooting the Device via Endpoint..................................................................................................................96
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Rebooting the Device via Web User Interface.............................................................................................96 Capturing the Current Screen of the Device.............................................................................................................. 96
Troubleshooting Solutions.......................................................................... 96 IP Address Issues....................................................................................................................................................................97
The device does not get an IP address.......................................................................................................... 97 IP Conflict.....................................................................................................................................................................97 Specific format in configuring IPv6 on Yealink devices............................................................................97
Time and Date Issues........................................................................................................................................................... 97 Display time and date incorrectly..................................................................................................................... 97
Display Issues........................................................................................................................................................................... 98 The device LCD screen blank.............................................................................................................................. 98 The device displays Offline............................................................................................................................... 98
Firmware and Upgrading Issues...................................................................................................................................... 98 Fail to upgrade the device firmware................................................................................................................98 The device does not update the configurations......................................................................................... 98
System Log Issues..................................................................................................................................................................98 Fail to export the system log from a provisioning server (FTP/TFTP server)....................................99 Fail to export the system log from a syslog server................................................................................... 99
Password Issues.......................................................................................................................................................................99 Restore the administrator password................................................................................................................ 99
| Introduction | 6
Introduction
Yealink administrator guide provides general guidance on setting up device network, provisioning and managing Teams devices. This guide is not intended for end users, but administrators.
As an administrator, you can do the following with this guide:
Manage the Teams devices with Microsoft Teams & Skype for Business Admin Center. Set up a provisioning server. Provision the device with features and settings. Troubleshoot, update, and maintain the devices.
The information detailed in this guide applies to the following Yealink devices running firmware:
VC210 Teams video collaboration bar: 118.15.0.14 or later
Read the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
Related Documentations Typographic and Writing Conventions Recommended References
Related Documentations The following related documents are available:
Quick Start Guides, describe how to assemble Teams devices and configure the most basic features available on the devices.
User Guides, describe how to configure and use the basic and advanced features available on the devices via the endpoint or web user interface.
For support or service, please contact your Yealink reseller or go to Yealink Technical Support online: http:// support.yealink.com/.
Typographic and Writing Conventions Yealink documentations contain a few typographic conventions and writing conventions.
You need to know the following basic typographic conventions to distinguish the types of in-text information:
Convention Description
Bold Highlights the web/endpoint items such as menus, menu selections, soft keys, or directory names when they are involved in a procedure or user action (for example, select Settings > Device Settings.
Also used to emphasize text (for example, Important!).
Italics Used to emphasize text, to show the example values or inputs (format of examples: http(s)://[IPv6address]).
You also need to know the following writing conventions to distinguish conditional information:
| Getting Started | 7
Convention Description
< > Indicates that you must enter specific information. For example, when you see
> Indicates that you need to select an item from a menu. For example, Settings > Device Settings indicates that you need to select Device Settings from the Settings menu.
Recommended References For more information on configuring and administering other Yealink products not included in this guide, refer to the product support page at Yealink Technical Support.
To access the latest Release Notes or other guides for Yealink devices, refer to the Document Download page for your device at Yealink Technical Support.
If you want to find Request for Comments (RFC) documents, type http://www.ietf.org/rfc/rfcNNNN.txt (NNNN is the RFC number) into the location field of your browser.
For other references, look for the hyperlink or web info throughout this administrator guide.
Getting Started
This chapter provides basic initialization instructions for Teams devices.
Initialization Process Overview Verifying Startup Teams Feature License
Initialization Process Overview The initialization process of the device is responsible for network connectivity and operation of the device in your local network. Once you connect your device to the network and to an electrical supply, the device begins its initialization process.
Loading the ROM File Configuring the VLAN Querying the DHCP (Dynamic Host Configuration Protocol) Server Contacting the Provisioning Server Updating Firmware Downloading the Resource Files
Loading the ROM File
The ROM file resides in the flash memory of the device. The device comes from the factory with a ROM file preloaded. During initialization, the device runs a bootstrap loader that loads and executes the ROM file.
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Configuring the VLAN
If you connect the device to a switch, the switch notifies the device of the VLAN information defined on the switch (if using LLDP or CDP). The device can then proceed with the DHCP request for its network settings (if using DHCP).
Querying the DHCP (Dynamic Host Configuration Protocol) Server
The device is capable of querying a DHCP server.
After network connectivity is established, the device can obtain the following network parameters from the DHCP server during initialization:
IP Address Subnet Mask Gateway Primary DNS Secondary DNS
By default, the devices obtain these parameters from a DHCPv4. You can configure network parameters of the device manually if any of them are not supplied by the DHCP server.
Contacting the Provisioning Server
If you configure the device to obtain configurations from the provisioning server, it will be connected to the provisioning server, and then download the boot file and configuration file(s) during startup. The device will be able to resolve and update configurations written in the configuration file(s). If the device does not obtain configurations from the provisioning server, the device will use the configurations stored in the flash memory.
Updating Firmware
If you define the access URL of firmware in the configuration file, the device will download firmware from the provisioning server. If the MD5 value of the downloaded firmware file differs from the one stored in the flash memory, the device will perform a firmware update.
You can manually upgrade the firmware if the device does not download firmware from the provisioning server.
Downloading the Resource Files
In addition to the configuration file(s), the device may require resource files before it provides service. These resource files are optional, but if you deploy some particular features, these files are required.
Verifying Startup After connected to the power and network, the devices begin the initialization process:
The setup wizard appears on the monitor and you can select the language via your remote control.
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Teams Feature License Yealink offers VC210 devices configured for use with Microsoft Teams. By default, the device has a built-in Teams feature license, which allows users to use Yealink devices with Teams features directly. If the device has not imported a license yet, the screen will be shown as below:
You need to upload the license to use the device normally.
For information about purchasing a Teams feature license, contact your reseller or sales representative.
Importing License via the Web User Interface Importing License Configuration
Related information Firmware Upgrade
Importing License via the Web User Interface If the device has not imported a license or the license is expired, you need to import the license manually.
Procedure
1. On your web user interface, go to Security > License. 2. In the Upload License File block, click the white box to select the license from your local system. 3. Click Upload.
Importing License Configuration
The following table lists the parameter you can use to import license.
Parameter lync_license_dat.url [1]
Description It configures the access URL of the Teams feature license.
Example:
lync_license_dat.url = http://192.168.1.20/License_$MAC.dat
The devices will replace the characters $MAC with their MAC addresses during auto provisioning. For example, the MAC address of one VC210 Teams device is 00156543EC97. When performing auto provisioning, the device will request to download the License_00156543ec97.dat file from the provisioning server address http://192.168.1.20.
Permitted Values
String within 99 characters
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Default Blank
Web UI Security > License > Upload License File
[1]If you change this parameter, the device will reboot to make the change take effect.
Device Network
Yealink Teams devices operate on an Ethernet local area network (LAN). You can configure the local area network to accommodate many network designs, which varies by organizations and Yealink Teams devices.
IPv4 and IPv6 Network Settings DHCP Option for IPv4 DHCP Option for IPv6 VLAN Wi-Fi Internet Port 802.1x Authentication Quality of Service (QoS) Maximum Transmission Unit (MTU)
IPv4 and IPv6 Network Settings Teams devices support IPv4 addressing mode, IPv6 addressing mode, as well as an IPv4&IPv6 dual-stack addressing mode. After connected to the wired network, the devices can obtain the IPv4 or IPv6 network settings from a Dynamic Host Configuration Protocol (DHCP) server if your network supports it. To make it easier to manage IP settings, we recommend using automated DHCP which is possible to eliminate repetitive manual data entry. You can also configure IPv4 or IPv6 network settings manually.
Note: Teams devices comply with the DHCPv4 specifications documented in RFC 2131, and DHCPv6 specifications documented in RFC 3315.
IP Addressing Mode Configuration IPv4 Configuration IPv6 Configuration
IP Addressing Mode Configuration
The following table lists the parameter you can use to configure IP addressing mode.
Parameter static.network.ip_address_mode[1]
Description It configures the IP addressing mode.
Permitted Values
0-IPv4
1-IPv6
2-IPv4 & IPv6
Default 0
Web UI Network > LAN Configuration > Internet Port > IPv4/IPv6
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Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IP Mode
[1]If you change this parameter, the device will reboot to make the change take effect.
IPv4 Configuration
The following table lists the parameters you can use to configure IPv4.
Parameter static.network.internet_port.type[1]
Description It configures the Internet port type for IPv4.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6).
Permitted Values 0-DHCP
2-Static IP
Default 0
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > DHCP
Parameter static.network.internet_port.ip[1]
Description It configures the IPv4 address.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "static.network.internet_port.type" is set to 2 (Static IP).
Permitted Values IPv4 Address
Default Blank
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type(Static IP) > IP Address
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > DHCP (Off) > IP Address
Parameter static.network.internet_port.mask[1]
Description It configures the IPv4 subnet mask.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "static.network.internet_port.type" is set to 2 (Static IP).
Permitted Values Subnet Mask
Default Blank
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type(Static IP) > Subnet Mask
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Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > DHCP (Off) > Subnet Mask
Parameter static.network.internet_port.gateway[1]
Description It configures the IPv4 default gateway.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "static.network.internet_port.type" is set to 2 (Static IP).
Permitted Values IPv4 Address
Default Blank
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type(Static IP) > Gateway
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > DHCP (Off) > Gateway
Parameter static.network.static_dns_enable[1]
Description It triggers the static DNS feature to on or off.
Note: It works only if static.network.internet_port.type is set to 0 (DHCP).
Permitted Values 0-Off, the device will use the IPv4 DNS obtained from DHCP.
1-On, the device will use manually configured static IPv4 DNS.
Default 0
Web UI Network > LAN Configuration > IPv4 Config > Static DNS
Phone UI More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > IPv4 Static DNS
Parameter static.network.primary_dns[1]
Description It configures the primary IPv4 DNS server.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6). In DHCP environment, you also need to make sure static.network.static_dns_enable" is set to 1 (On).
Permitted Values IPv4 Address
Default Blank
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type(Static IP) > Primary DNS
Or Network > LAN Configuration > IPv4 Config > Configuration Type(DHCP) > Static DNS(On) > Primary DNS
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Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > IPv4 Pri DNS
Or More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > IPv4 Static DNS(On) > IPv4 Pri DNS
Parameter static.network.secondary_dns [1]
Description It configures the secondary IPv4 DNS server.
Note: It works only if static.network.ip_address_mode is set to 0 (IPv4) or 2 (IPv4 & IPv6). In DHCP environment, you also need to make sure static.network.static_dns_enable" is set to 1 (On).
Permitted Values IPv4 Address
Default Blank
Web UI Network > LAN Configuration > IPv4 Config > Configuration Type(Static IP) > Secondary DNS
Or Network > LAN Configuration > IPv4 Config > Configuration Type(DHCP) > Static DNS(On) > Secondary DNS
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > IPv4 Sec DNS
Or More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv4 Type > IPv4 Static DNS(On) > IPv4 Sec DNS
[1]If you change this parameter, the device will reboot to make the change take effect.
IPv6 Configuration
If you configure the network settings on the device for an IPv6 network, you can set up an IP address for the device by using SLAAC (ICMPv6), DHCPv6, or by manually entering an IP address. Ensure that your network environment supports IPv6. Contact your ISP for more information.
When you enable both SLAAC and DHCPv6 on the device, the server can specify the device to obtain the IPv6 address and other network settings either from SLAAC or from DHCPv6, if the SLAAC server is not working, the device will try to obtain the IPv6 address and other network settings via DHCPv6.
The following table lists the parameters you can use to configure IPv6.
Parameter static.network.ipv6_internet_port.type[1]
Description It configures the Internet port type for IPv6.
Note: It works only if static.network.ip_address_mode is set to 1 (IPv6) or 2 (IPv4 & IPv6).
Permitted Values 0-DHCP
1-Static IP
Default 0
Web UI Network > LAN Configuration > IPv6 Config > Configuration Type
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Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv6 Type
Parameter static.network.ipv6_internet_port.ip[1]
Description It configures the IPv6 address.
Note: It works only if static.network.ip_address_mode is set to 1 (IPv6) or 2 ( IPv4 & IPv6), and "static.network.ipv6_internet_port.type" is set to 1 (Static IP).
Permitted Values IPv6 Address
Default Blank
Web UI Network > LAN Configuration > IPv6 Config > Configuration Type(Static IP) > IP Address
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv6 Type > DHCP (Off) > IP Address
Parameter static.network.ipv6_prefix[1]
Description It configures the IPv6 prefix.
Note: It works only if static.network.ip_address_mode is set to 1 (IPv6) or 2 ( IPv4 & IPv6), and "static.network.ipv6_internet_port.type" is set to 1 (Static IP).
Permitted Values Integer from 0 to 128
Default 64
Web UI Network > LAN Configuration > IPv6 Config > Configuration Type(Static IP) > IPv6 prefix(0~128)
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv6 Type > DHCP (Off) > IPv6 IP Prefix
Parameter static.network.ipv6_internet_port.gateway[1]
Description It configures the IPv6 default gateway.
Note: It works only if static.network.ip_address_mode is set to 1 (IPv6) or 2 ( IPv4 & IPv6), and "static.network.ipv6_internet_port.type" is set to 1 (Static IP).
Permitted Values IPv6 Address
Default Blank
Web UI Network > LAN Configuration > IPv6 Config > Configuration Type(Static IP) > Gateway
Endpoint More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv6 Type > DHCP (Off) > Gateway
Parameter static.network.ipv6_static_dns_enable[1]
Description It triggers the static IPv6 DNS feature to on or off.
Note: It works only if static.network.ipv6_internet_port.type is set to 0 (DHCP).
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Permitted Values 0-Off, the device will use the IPv6 DNS obtained from DHCP.
1-On, the device will use manually configured static IPv6 DNS.
Default 0
Web UI Network > LAN Configuration > IPv6 Config > Static IPv6 DNS
Phone UI More > Settings > Device Settings > Network (default password: 0000) > Ethernet > IPv6 Type > IPv6 Static DNS
Menu > Setting