Yealink Skype for Business Edition Administrator's Guide

Yealink Skype for Business Edition manual cover
Pages 437
Year 2017
Language(s)
English en

Yealink Skype for Business Edition Specification

The Yealink Skype for Business Edition is a state-of-the-art communication device specifically designed to integrate seamlessly with Microsoft's Skype for Business platform. It combines high-quality audio and video capabilities with a user-friendly interface to enhance professional collaboration. This edition leverages Yealink's Optima HD voice technology, ensuring crystal-clear audio output and full-duplex speakerphone capabilities, which make conversations as natural as possible.

The device is equipped with a high-resolution TFT color display that provides an intuitive touch-screen interface for easy navigation and efficient call management. It supports a wide range of voice codecs, including G.722, G.711, G.729, and more, ensuring compatibility and flexibility in various network environments. The Yealink Skype for Business Edition offers robust connectivity options with dual-port Gigabit Ethernet, PoE support, and integrated Wi-Fi and Bluetooth capabilities, allowing for versatile deployment scenarios.

Security is a priority with advanced encryption protocols like TLS and SRTP, safeguarding all communications. The device supports rich presence status and a centralized contact directory, streamlining user experience and enhancing productivity. It also includes features such as call hold, call transfer, and conference capabilities to facilitate efficient multitasking.

The Yealink Skype for Business Edition is compatible with various headsets and expansion modules, offering scalability and adaptability to different business needs. Its integration with Skype for Business ensures that it can easily support future updates and features from Microsoft, making it a future-proof choice for businesses looking to enhance their communication infrastructure.

Yealink Skype for Business Edition F.A.Q.

How do I set up my Yealink Skype for Business Edition phone for the first time?

To set up your Yealink Skype for Business Edition phone, connect the phone to the network using an Ethernet cable, and then power it on. Follow the on-screen instructions to sign in with your Skype for Business account. Ensure your network settings are properly configured for the phone to connect without issues.

What should I do if my Yealink phone is not connecting to Skype for Business?

If your Yealink phone is not connecting to Skype for Business, verify your network connection, ensure your login credentials are correct, and check if the firmware is up to date. Restart the phone and try logging in again. If the issue persists, consult your network administrator.

How can I update the firmware on my Yealink Skype for Business Edition phone?

To update the firmware, navigate to the phone's menu, select 'Settings', then 'Advanced', and enter the admin password. Choose 'Upgrade' and follow the instructions to download and install the latest firmware. Ensure the phone is connected to a stable network during the update process.

How do I perform a factory reset on my Yealink Skype for Business Edition phone?

To perform a factory reset, press and hold the OK button for about 10 seconds until the phone prompts you to confirm the reset. This action will restore the phone to its default settings, erasing all custom configurations.

What features are available on Yealink Skype for Business Edition phones?

Yealink Skype for Business Edition phones offer features like HD voice, conference calling, calendar integration, and presence status. They also support USB and Bluetooth connectivity, call forwarding, and voicemail access.

How do I configure call forwarding on my Yealink Skype for Business Edition phone?

To configure call forwarding, press the 'Menu' button, select 'Features', and then 'Call Forward'. Choose the forwarding type and enter the number to which calls should be forwarded. Save the settings to activate call forwarding.

What should I do if there is no sound during calls on my Yealink phone?

If there is no sound during calls, check the volume settings and ensure the phone is not muted. Verify that the handset or headset is properly connected. Restart the phone and test the call again. If problems persist, consider checking for firmware updates or consulting support.

How can I customize the ringtone on my Yealink Skype for Business Edition phone?

To customize the ringtone, go to 'Menu', select 'Settings', then 'Basic Settings', and choose 'Ring Tones'. Browse through the available tones and select your preferred ringtone. Confirm your selection to apply the changes.

How do I check the IP address of my Yealink Skype for Business Edition phone?

To check the IP address, press the 'Menu' button, select 'Status', and then 'Network Status'. The IP address will be displayed on the screen. This is useful for troubleshooting network issues.

Can I use a Bluetooth headset with my Yealink Skype for Business Edition phone?

Yes, you can use a Bluetooth headset with your Yealink Skype for Business Edition phone. Enable Bluetooth in the phone settings, pair it with your headset, and ensure both devices are within range for optimal performance.