Yealink SIP-T2 Series, T4Series, T5 Series, CP920 IP s v85.1

Yealink SIP-T2 Series, T4Series, T5 Series, CP920 IP Phones manual cover
Pages 572
Year 2020
Language(s)
English en

Yealink SIP-T2 Series, T4Series, T5 Series, CP920 IP Phones Specification

The Yealink SIP-T2, T4, T5 Series, and CP920 IP Phones are designed to cater to diverse business communication needs, offering a range of features that enhance user experience and operational efficiency. The SIP-T2 Series is engineered for small to medium-sized businesses, providing reliable HD voice quality, PoE support, and a user-friendly interface. It supports multiple VoIP accounts and features such as auto-provisioning and XML browser capabilities.

The T4 Series advances in functionality with a sleek design, enhanced audio quality through Optima HD Voice, and a more intuitive user interface on high-resolution color displays. These phones support Gigabit Ethernet, Bluetooth, and USB ports for extended connectivity options, making them suitable for high-traffic users requiring robust communication tools.

The T5 Series elevates the communication experience with dynamic business features, including a fully adjustable high-resolution touch screen, built-in Bluetooth and Wi-Fi, and support for up to 16 SIP accounts. This series is tailored for executives and professionals who demand superior audio and video communication capabilities, offering features like Acoustic Shield technology to minimize background noise.

The CP920 Conference Phone is designed for small to medium-sized meeting rooms, integrating Yealink’s Noise Proof technology for clear audio output. It offers a 360-degree voice pickup range up to 20 feet, ensuring all participants are heard clearly. The CP920 supports multiple SIP accounts and features a touchscreen interface for intuitive operation. Collectively, these Yealink IP phone series provide scalable solutions for businesses, emphasizing connectivity, ease of use, and high-quality audio communication.

Yealink SIP-T2 Series, T4Series, T5 Series, CP920 IP Phones F.A.Q.

How do I set up a Yealink SIP phone for the first time?

To set up a Yealink SIP phone, connect the phone to a power source and network, then access the phone’s web interface by entering the phone's IP address in a web browser. Log in using the default credentials (admin/admin) and configure the SIP account settings under 'Account.' Ensure the phone is registered and reboot if necessary.

What should I do if my Yealink phone cannot connect to the network?

Check network cables and ensure the phone is properly connected. Verify that the network settings, such as IP address and DNS, are correctly configured on the phone. Restart the phone and network equipment if needed. If the issue persists, consult your network administrator.

How can I reset my Yealink phone to factory settings?

To reset a Yealink phone to factory settings, press the 'OK' button for about 10 seconds. Confirm the reset when prompted. Alternatively, you can access the phone’s web interface, go to 'Settings' > 'Upgrade' > 'Reset to Factory Settings.' Note that this will erase all custom configurations.

How do I update the firmware on my Yealink phone?

Download the latest firmware from the Yealink website. Access the phone’s web interface, navigate to 'Settings' > 'Upgrade,' and upload the firmware file. Follow the on-screen instructions to complete the update. Ensure the phone remains powered on during the process.

Why is there no sound during calls on my Yealink phone?

Check the volume settings to ensure they are not muted or set too low. Verify that the handset and headset are properly connected. Test the speakerphone function. If the issue persists, restart the phone and check the sound settings in the web interface.

How can I configure call forwarding on Yealink SIP phones?

To configure call forwarding, press the 'Menu' button, select 'Features,' then 'Call Forward.' Choose the type of forwarding (Always, Busy, or No Answer), and enter the forwarding number. Confirm the settings and ensure the feature is activated.

What should I do if my Yealink phone displays 'No Service'?

Check the network and SIP account settings to ensure they are correctly configured. Verify that the phone is connected to the network and has an IP address. Restart the phone and consult the service provider if the issue continues.

How do I change the ringtone on my Yealink phone?

Press the 'Menu' button, select 'Settings,' then 'Basic Settings,' and choose 'Sound' > 'Ring Tones.' Select the desired ringtone from the list and confirm your choice. You can test the ringtones before selecting them.

How can I set up a conference call on a Yealink CP920?

During an active call, press the 'Conference' button, dial the second participant's number, and press 'Send.' Once connected, press 'Conference' again to join all parties. You can repeat this process to add more participants.

How do I troubleshoot frequent call disconnections on my Yealink phone?

Ensure the phone has a stable network connection and sufficient bandwidth. Check for any network congestion or interference. Update the phone's firmware and verify the SIP account settings. If disconnections persist, consult with your network administrator.