Yealink VC 800, VC500 Administrator's Guide

Yealink VC 800, VC500 manual cover
Pages 279
Year 2017
Language(s)
English en

Yealink VC 800, VC500 Specification

The Yealink VC800 and VC500 are advanced video conferencing systems designed to enhance communication in professional environments. The VC800 is tailored for medium to large meeting rooms, offering an intuitive interface and robust functionality. It features an integrated 12x optical zoom PTZ camera, supporting 1080p HD video quality for clear, detailed visuals. The system includes an eight-microphone array, ensuring optimal audio pickup with a range of up to 20 feet, and supports Yealink Noise Proof Technology to minimize background noise interference. The VC800 is equipped with multi-camera solutions and offers a dual 1080p video conferencing experience, allowing simultaneous video and content sharing.

On the other hand, the Yealink VC500 is designed for small to medium meeting spaces, focusing on simplicity and effectiveness. It features a 5x optical zoom PTZ camera, also supporting 1080p HD video, delivering sharp and vibrant image quality. The VC500 comes with a built-in microphone array, providing a 360-degree voice pickup within a 16-foot range, and integrates Yealink's advanced audio technology for clear and natural sound. Both systems support H.265/HEVC video compression, reducing bandwidth usage while maintaining high-quality video.

The VC800 and VC500 are interoperable with a wide range of video conferencing platforms, ensuring seamless integration into existing communication systems. Both systems support dual-screen displays, enhancing the collaborative experience by allowing users to engage in video calls and presentations simultaneously. With easy deployment and management, these systems are ideal for businesses seeking reliable and efficient video conferencing solutions.

Yealink VC 800, VC500 F.A.Q.

How do I set up the Yealink VC800 for the first time?

To set up your Yealink VC800, connect the device to a power source, connect the network cable, and attach the camera and microphones. Follow the on-screen instructions to configure the network settings and register the device with your video conferencing system.

What should I do if the Yealink VC500 does not power on?

Ensure that the power cable is securely connected and the outlet is functional. Try using a different power cable or outlet. If the problem persists, contact Yealink support for further assistance.

How can I improve the video quality on my Yealink VC800?

Ensure that the camera lens is clean and positioned correctly. Check the network bandwidth to ensure it meets the required specifications for high-quality video. Adjust video settings in the system menu if necessary.

Why is there no audio during a call on the Yealink VC500?

Check if the microphones are properly connected and not muted. Verify the audio settings in the system configuration menu. Ensure that the far-end participants have their microphones enabled.

How do I update the firmware on the Yealink VC800?

Download the latest firmware from the Yealink support website. Access the system settings on the VC800, navigate to the firmware update section, and upload the firmware file. Follow the on-screen instructions to complete the update.

Can I connect the Yealink VC500 to a wireless network?

Yes, the Yealink VC500 can be connected to a wireless network using a compatible Wi-Fi dongle. Insert the dongle into the device, then configure the wireless network settings in the system menu.

What is the procedure for factory resetting the Yealink VC800?

To factory reset the Yealink VC800, go to the system settings menu, select 'Reset', then choose 'Factory Reset'. Confirm the reset operation. Note that this will erase all current settings and configurations.

How do I troubleshoot connectivity issues on the Yealink VC500?

Check the network cable connections and ensure the network is functioning. Verify the network settings on the device. Restart the VC500 and the network equipment. If issues persist, consult the network administrator.

How can I schedule a video conference using the Yealink VC800?

Use the calendar or scheduling feature in the video conferencing software integrated with the VC800. Alternatively, schedule a meeting through email with the meeting link and details, and join the meeting using the VC800.

What maintenance is required for the Yealink VC500?

Regularly clean the camera lens and microphones. Check for firmware updates and install them as needed. Ensure all cables are securely connected and inspect for any signs of wear or damage.