Yealink MP58, MP58-WH Quick Installation Guide

Yealink MP58, MP58-WH manual cover
Pages 4
Year 2020
Language(s)
English en

Yealink MP58, MP58-WH Specification

The Yealink MP58 and MP58-WH are advanced IP phones designed for seamless Microsoft Teams integration, offering a high-quality communication experience for modern workplaces. Both models feature an intuitive 7-inch capacitive touch screen with a resolution of 1024x600 pixels, providing users with a responsive and interactive interface. The phones are powered by the Android 9.0 operating system and a powerful 1.8GHz Quad-core processor, ensuring smooth operation and swift application handling.

The MP58 and MP58-WH support Optima HD voice and Yealink Noise Proof Technology, enabling crystal-clear audio and minimizing background noise during calls. They come equipped with Bluetooth 4.2 and dual-band Wi-Fi (2.4GHz & 5GHz), enhancing connectivity options and flexibility in deployment. The phones also feature dual-port Gigabit Ethernet with PoE support, ensuring high-speed network performance and easy installation.

Both models are equipped with a full-duplex speakerphone with AEC (Acoustic Echo Cancellation) and HAC (Hearing Aid Compatibility) compliance, making them accessible to users with hearing impairments. The MP58-WH includes a wireless handset, offering added mobility and convenience within the workspace. The phones support USB headset connections and are compatible with Yealink’s WH6X series of wireless headsets, providing versatile audio solutions for diverse user needs.

The Yealink MP58 series is geared towards enhancing productivity with features like the dedicated Teams button for quick access to Microsoft Teams functionalities, integration with Outlook calendar, and support for up to 16 SIP accounts. With robust security protocols including HTTPS, TLS, and 802.1X, the MP58 and MP58-WH ensure secure communications. These IP phones are ideal for executive offices, conference rooms, and open workspaces, delivering a reliable and efficient communication solution.

Yealink MP58, MP58-WH F.A.Q.

How do I set up the Yealink MP58 for the first time?

To set up the Yealink MP58, connect the handset and headset (if applicable), plug in the Ethernet cable to a network port, and connect the power adapter. Once powered on, follow the on-screen setup wizard to configure network settings, register your account, and personalize your settings.

How can I troubleshoot if the Yealink MP58 is not powering on?

Ensure that the power adapter is securely connected to both the phone and a functioning power outlet. Check if the power source is active and try a different outlet if necessary. If using PoE, verify that the Ethernet cable is connected to a PoE-enabled port.

What should I do if the Yealink MP58 is unable to connect to the network?

Check the network cable for any damage and ensure it is connected properly. Verify network settings in the phone interface, such as IP address and VLAN settings. Restart the phone and network equipment. If using Wi-Fi, check the Wi-Fi settings and signal strength.

How can I update the firmware on my Yealink MP58?

To update the firmware, access the phone's web interface by entering its IP address in a browser. Navigate to 'Settings' > 'Upgrade', and upload the firmware file. Alternatively, use the phone's menu system by going to 'Settings' > 'Basic Settings' > 'Firmware Update'.

Is it possible to reset the Yealink MP58 to factory settings?

Yes, to reset the Yealink MP58 to factory settings, press the 'Menu' button, navigate to 'Settings' > 'Advanced Settings', and enter the administrator password. Select 'Reset to Factory' and confirm the reset when prompted.

How do I connect a Bluetooth headset to the Yealink MP58-WH?

To connect a Bluetooth headset, enable Bluetooth on the phone by navigating to 'Menu' > 'Settings' > 'Basic Settings' > 'Bluetooth'. Set Bluetooth to 'On', and then search for available devices. Select your headset from the list and pair it.

What are the steps to configure call forwarding on the Yealink MP58?

To configure call forwarding, press the 'Menu' button, then go to 'Features' > 'Call Forward'. Choose the type of forwarding (Always, Busy, No Answer) and enter the forwarding number. Save the settings to activate call forwarding.

How can I improve the audio quality on my Yealink MP58 during calls?

Ensure that the handset, headset, and microphone are clean and free from obstruction. Check network bandwidth and minimize interference from other devices. Use the phone's audio settings to adjust volume and enable noise reduction features if available.

What should I do if the Yealink MP58 display is not responding?

Perform a soft reset by unplugging the power or Ethernet cable if using PoE, and then reconnecting it. If the issue persists, try a factory reset. If the display still does not respond, contact Yealink support for further assistance.

Can I use the Yealink MP58 with a VPN connection?

Yes, the Yealink MP58 supports VPN configurations. Access the phone's web interface, navigate to 'Network' > 'Advanced' > 'VPN', and upload your VPN configuration files. Ensure the VPN settings match those provided by your network administrator.