Yealink MP54, MP50 Quick Installation Guide

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Yealink MP54, MP50 Specification

The Yealink MP54 and MP50 are advanced communication devices designed to enhance voice communication through superior technology and user-centric design. The MP54 is a Microsoft Teams-certified desk phone, ideal for office environments that require seamless integration with Microsoft Teams. It features a 4-inch capacitive touch screen and runs on the Android 9.0 operating system, providing a smooth and intuitive user interface. The phone supports a wide range of audio codecs, including SILK and Opus, ensuring crystal-clear voice quality. It is equipped with Yealink's Acoustic Shield technology, which reduces background noise during calls. The MP54 also offers dual-port Gigabit Ethernet with PoE support, making it highly suitable for modern network environments.

The Yealink MP50, on the other hand, is a USB phone primarily designed for personal use with Microsoft Teams, Skype for Business, and other UC platforms. It features a 4-inch multi-point touch screen for easy navigation and an integrated USB hub, allowing for the connection of additional peripherals. The MP50 is compatible with Windows and Mac operating systems, making it versatile for various office setups. Its hands-free operation is supported by a full-duplex speakerphone with AEC (Acoustic Echo Cancellation) and a dedicated Teams button for quick access to Teams functions. Both devices emphasize user experience through intuitive interfaces and easy deployment, catering to different user needs in professional communication settings.

Yealink MP54, MP50 F.A.Q.

How do I set up the Yealink MP54 for the first time?

To set up the Yealink MP54, connect the handset and network cable, then power on the device. Follow the on-screen instructions to configure network settings and log in with your SIP credentials.

How can I reset the Yealink MP50 to factory settings?

To reset the Yealink MP50, press and hold the 'OK' button for about 10 seconds until the display shows "Reset to factory settings." Confirm the reset by selecting 'Yes'.

What should I do if the Yealink MP54 is not connecting to the network?

Ensure the network cable is properly connected, check your network settings, and verify that the network is functioning. Restart the device and, if necessary, contact your network administrator.

How do I update the firmware on my Yealink MP54?

To update the firmware, go to 'Settings' > 'Basic Settings' > 'Firmware Update'. Download the latest firmware from Yealink’s website and follow the instructions to upload it to your device.

Can I use a Bluetooth headset with the Yealink MP50?

Yes, the Yealink MP50 supports Bluetooth. Enable Bluetooth in the settings menu and pair your headset to use it with the phone.

How do I configure call forwarding on the Yealink MP54?

To configure call forwarding, navigate to 'Features' > 'Call Forward' and set your desired forwarding rules. You can configure forward always, busy, or no answer options.

What is the procedure to transfer a call on the Yealink MP50?

During an active call, press the 'Transfer' button, dial the recipient's number, and then press 'Transfer' again to complete the transfer.

How can I adjust the volume on the Yealink MP54?

Use the volume keys located on the side of the phone to adjust the ringer, headset, or speaker volume during a call or when the phone is idle.

Why is there no sound coming from my Yealink MP50 speaker?

Check if the phone is muted or the volume is set too low. Verify the speaker settings in the audio configuration and ensure the device is not in headset mode.

How do I access voicemail on the Yealink MP54?

Press the 'Voicemail' button on the phone or dial the voicemail access number provided by your service provider, then follow the prompts to listen to messages.