Contents

Contents
About This Guide
Summary of Changes
- Changes for Release 37, Guide Version V3.7.0.1
- Changes for Release 36, Guide Version V3.6.0.30
- Changes for Release 35, Guide Version V3.6.0.20
- Changes for Release 35, Guide Version V3.5.0.10
Port Requirements
Logging into/Logging out of YMCS for RPS Enterprise
- Logging into YMCS for RPS Enterprise
- Logging out of YMCS for RPS Enterprise
Managing Administrator Accounts
- Managing Sub-Administrator Accounts
  - Adding Sub-Administrator Accounts
  - Resetting the Passwords of the Sub-Administrator Accounts
  - Deleting Sub-Administrator Accounts
- Editing the Information of the Administrator Account
- Changing the Login Password
- Forget the Login Password?
- Enabling Login Protection
Device and Server Overview
Managing Servers
- Adding Servers
- Editing Servers
- Searching for Servers
- Deleting Servers
Managing Devices
- Adding Devices
- Importing Devices
- Exporting Devices
- Editing the Device Information
- Resetting Connections of the Devices
  - Resetting the Device Connection
  - Resetting the Connections of a Batch of the Devices
- Migrating Devices to Another Server
- Checking the Linking Status Between the Device and the Server
- Deleting Devices
Viewing Operation Logs
Applying for the AccessKey
Managing IP Allowlist
- Adding an IP Address to the Allowlist
- Editing the IP Allowlist
- Deleting an IP Address
Managing the Intercepted Record
- Moving the Blocked IP to the Allowlist
- Resetting the Connections of the Blocked IP

Yealink Management Cloud Service for RPS Enterprise

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Yealink Management Cloud Service for RPS Enterprise Specification

Yealink Management Cloud Service (YMCS) for RPS Enterprise is a robust, cloud-based platform designed to streamline the management and deployment of Yealink devices across complex enterprise environments. YMCS offers a centralized management interface that simplifies the provisioning, configuration, and monitoring of devices, ensuring seamless integration and operational efficiency.

The platform supports a wide range of Yealink IP phones and video conferencing devices and provides real-time status monitoring and alerts, enabling IT administrators to proactively address issues and optimize performance. Through its intuitive dashboard, users can access detailed analytics and reports, aiding in informed decision-making and resource allocation.

Security is a paramount aspect of YMCS, offering encrypted data transmission and secure access controls to protect sensitive enterprise communications. The service includes automated firmware updates, ensuring devices operate with the latest features and security patches without manual intervention.

YMCS is designed for scalability, capable of supporting thousands of devices across diverse locations, making it ideal for large enterprises. The service reduces operational costs and complexity by minimizing on-site IT requirements and enabling remote troubleshooting and maintenance.

Integration capabilities with third-party applications and existing enterprise systems enhance the platform’s versatility, making it adaptable to varying organizational needs. Additionally, the service’s role-based access control allows for customized user permissions, ensuring that team members have appropriate access levels according to their responsibilities.

Overall, Yealink Management Cloud Service for RPS Enterprise offers a comprehensive, secure, and efficient solution for managing Yealink devices, enhancing productivity, and ensuring consistent communication standards across large-scale enterprise operations.

Yealink Management Cloud Service for RPS Enterprise F.A.Q.

How do I add a new device to Yealink Management Cloud Service for RPS Enterprise?

To add a new device, log into your Yealink Management Cloud Service account, navigate to the 'Device Management' section, and click on 'Add Device'. Enter the required details such as MAC address and device model, then click 'Save'.

What should I do if a device is not connecting to the Yealink Management Cloud Service?

First, check the network connectivity and ensure that the device is connected to the internet. Verify that the correct MAC address is registered in the system. If the problem persists, restart the device and try reconnecting.

How can I perform a firmware update for devices using Yealink Management Cloud Service?

Go to the 'Firmware Management' section in the Yealink Management Cloud Service portal, select the devices you wish to update, and choose the desired firmware version. Click 'Update' to initiate the firmware upgrade process.

Is it possible to schedule tasks in Yealink Management Cloud Service for RPS Enterprise?

Yes, you can schedule tasks by navigating to the 'Task Management' section. Create a new task, set the desired actions, and specify the schedule. The system will automatically execute the task at the specified time.

How do I generate reports on device usage in Yealink Management Cloud Service?

To generate reports, access the 'Report' section, select the type of report you need, such as 'Device Usage', specify the time range, and click 'Generate'. You can download the report in various formats such as PDF or Excel.

What steps are involved in troubleshooting a device that frequently disconnects from the network?

Check the device's network settings and ensure it is configured correctly. Verify the stability of the network connection and router settings. If issues persist, try resetting the device to factory settings and reconfigure it.

Can I manage multiple locations with Yealink Management Cloud Service for RPS Enterprise?

Yes, you can manage multiple locations by creating separate groups for each location within the 'Group Management' section. Assign devices to their respective groups for organized management and monitoring.

How do I reset a device to factory settings using Yealink Management Cloud Service?

Select the device in the 'Device Management' section, click on 'Actions', and choose 'Reset to Factory Settings'. Confirm the action, and the device will be reset, erasing all custom configurations.

What is the process to change an administrator's password in Yealink Management Cloud Service?

Log in to the Yealink Management Cloud Service, go to 'Account Settings', and select 'Change Password'. Enter the current password, then the new password twice to confirm, and click 'Save'.

How can I monitor the real-time status of devices in Yealink Management Cloud Service?

Access the 'Dashboard' section of the Yealink Management Cloud Service. Here you can view the real-time status of all connected devices, including online status, call statistics, and any alerts or notifications.