Contents

Table of contents
- Introduction i
- Safety notes vii
- Introduction
  - About this guide
    - Powering down the system
    - Contents
  - Requirements
    - Telephone requirements
    - Service requirements
    - Canadian industry requirements
  - Electromagnetic comparability
    - United States
    - European Union
- Safety notes
  - Symbology
  - European Union declaration of conformity
  - Electricity at Work Regulation - UK
    - The Regulation
    - Check your understanding
    - Your responsibility
    - Additional queries
  - Electrical safety
    - Printer
    - Controller
  - Printer power on/off indicator
  - Printer or controller - emergency power off
  - Printer - ozone information
  - Printer - laser safety
  - Printer - operational safety
- 1. Product overview
  - Hardware components
    - Controller components
    - Printer components
    - Paper trays (trays 1-4)
    - Bypass tray (tray 5)
    - High Capacity feeder (tray 6)
    - Tray guides and loading paper
    - Changing the Tray 6 settings
    - Finisher
      - Table 1-1. Staple placement
    - Unloading the Stacker during printing
    - Peripheral hardware components
  - Controller software
  - Modems
- 2. Maintenance
  - Power-on procedures
    - Controller power-on procedure
    - Printer power-on procedure
  - Power-off procedures
    - Printer power-off
    - Controller power-off
    - Emergency power-off procedures
  - Printer faults
    - Clearing printer faults
    - Paper jams
  - Replaceable units and supplies
    - Replaceable items
    - Ordering CRUs and other supplies
      - Table 2-1. Telephone numbers for orders
      - Table 2-2. Life expectancy for CRUs and consumable supplies
    - Dry Ink (Toner) usage and Dry Ink Low message
      - Table 2-3. Dry ink (toner) usage and area coverage
- 3. Paper and other stock
  - Performance information
    - Paper handling guidelines
    - General stapling guidelines
      - Table 3-1. Staple capability for various paper weights
    - Performance tables
      - Table 3-2. Printer performance for standard paper 20 lb (USA)
      - Table 3-3. Printer performance for standard paper 80 gsm (Xerox Europe)
      - Table 3-4. Printer performance for non-standard paper and other stocks
      - Table 3-5. Printer performance for new and recycled plain paper
  - Recommendations for loading special stock
    - Table 3-6. Recommendations for loading special stock
  - Recommendations for handling, loading, and storing paper
    - Loading and handling
    - Storing
- 4. Problem solving
  - Avoiding the problems
  - Solving the problems
    - Table 4-1. Troubleshooting tips
  - Calling the Welcome Center

Xerox DocuPrint 65 Operator Guide

Pages 74

Year 2001

Language(s)

of 74

Xerox DocuPrint 65 Printer Specification

The Xerox DocuPrint 65 Printer is a high-performance monochrome laser printer designed for medium to large office environments where reliability and speed are critical. This printer offers a robust printing solution with a maximum print speed of 65 pages per minute, ensuring efficient handling of large volumes of documents. It supports a maximum print resolution of 600 x 2400 dpi, delivering sharp and clear text and graphics. The printer is equipped with a powerful controller capable of managing complex print jobs and comes with 128 MB of memory, expandable to 256 MB, to accommodate demanding workloads.

Paper handling is versatile, with a standard input capacity of 3,100 sheets, which can be expanded to 5,100 sheets with additional trays. It supports various media types and sizes, including standard and custom options, making it suitable for diverse printing needs. The DocuPrint 65 features advanced connectivity options, including parallel and Ethernet interfaces, ensuring seamless integration into existing networks and compatibility with various operating systems.

The printer includes comprehensive security features to safeguard sensitive information, such as secure print and user authentication. Its robust design and user-friendly interface make maintenance straightforward, with easy access to consumables and components. Additionally, the DocuPrint 65 is designed with sustainability in mind, incorporating energy-saving features to reduce power consumption and environmental impact. Overall, the Xerox DocuPrint 65 Printer combines speed, reliability, and versatility, making it an ideal choice for businesses seeking a dependable printing solution to handle high-volume tasks efficiently.

Xerox DocuPrint 65 Printer F.A.Q.

How do I clear a paper jam in the Xerox DocuPrint 65 Printer?

First, turn off the printer and unplug it. Open the front cover and carefully remove any jammed paper. Check the paper path and remove any stuck debris. Once cleared, close the cover, plug the printer back in, and turn it on.

What should I do if the Xerox DocuPrint 65 Printer is printing blank pages?

Ensure that the toner cartridge is not empty and is installed correctly. Check the print settings to ensure the correct paper type is selected. Perform a cleaning cycle using the printer's maintenance menu.

How can I fix poor print quality on my Xerox DocuPrint 65 Printer?

Check the toner level and replace the cartridge if necessary. Clean the printer heads and perform a calibration. Ensure that the paper quality matches the printer's specifications.

Why is the Xerox DocuPrint 65 Printer not connecting to the network?

Verify that the printer is connected to the network via Ethernet or Wi-Fi. Check the network settings on the printer to ensure they match your network configuration. Restart the printer and router if necessary.

How do I replace the toner cartridge in a Xerox DocuPrint 65 Printer?

Open the front panel of the printer and locate the toner cartridge. Carefully remove the old cartridge and dispose of it properly. Insert the new cartridge into the slot, ensuring it clicks into place. Close the front panel and run a test print.

How can I reduce paper curling in my Xerox DocuPrint 65 Printer?

Ensure you are using the correct paper type and weight. Store paper in a dry environment and avoid overloading the paper tray. Adjust the fuser settings to a lower temperature if possible.

What maintenance tasks should I perform regularly on my Xerox DocuPrint 65 Printer?

Regularly clean the printer's exterior and interior. Replace the toner and drum units as needed. Perform firmware updates and back up printer settings. Run diagnostic tests to ensure optimal performance.

How do I resolve streaks or lines on prints from my Xerox DocuPrint 65 Printer?

Check and replace the toner cartridge if it is near the end of its life. Clean the printer drum and run a cleaning cycle. Ensure the paper path is clear of any debris or obstructions.

What should I do if my Xerox DocuPrint 65 Printer is printing too slowly?

Check the printer settings to ensure it is set to print in draft mode for faster speeds. Clear any pending print jobs that may be slowing the process. Ensure that the printer is not overheating by providing adequate ventilation.

How do I update the firmware on my Xerox DocuPrint 65 Printer?

Visit the Xerox support website and download the latest firmware for the DocuPrint 65. Follow the provided instructions to install the firmware via USB or network connection. Restart the printer after the update is complete.