Vivotek SD9384-EHL User's Manual

Vivotek SD9384-EHL Camera manual cover
Pages 473
Year 0
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Vivotek SD9384-EHL Camera Specification

The Vivotek SD9384-EHL is a high-performance network surveillance camera designed for comprehensive outdoor security monitoring. It features a 5-megapixel CMOS sensor that delivers high-resolution video, ensuring clear and detailed imagery for effective surveillance. The camera is equipped with a powerful 30x optical zoom lens, allowing for precise close-up views and long-range monitoring capabilities. This is further enhanced by the camera's sophisticated IR illumination system, which provides effective night vision up to 200 meters, ensuring round-the-clock surveillance.

The SD9384-EHL supports H.265 compression technology, which significantly reduces bandwidth usage and storage requirements without compromising image quality. This is complemented by Vivotek's Smart Stream III technology, optimizing bandwidth efficiency based on the scene's activity. The camera is built to withstand harsh environmental conditions, featuring an IP66-rated weatherproof and IK10-rated vandal-proof housing, making it ideal for deployment in challenging outdoor environments.

Advanced features include Vivotek's Smart IR II technology, which automatically adjusts IR lighting intensity to prevent overexposure in close-up views, and WDR Pro, which balances lighting in high-contrast scenes to deliver clear footage in challenging lighting conditions. The camera also supports sophisticated video analytics, such as motion detection and intrusion detection, enhancing its capability to identify and respond to potential security threats.

For connectivity, the SD9384-EHL offers PoE+ support, simplifying installation by allowing power and data transmission through a single cable. It is compatible with various network protocols, ensuring seamless integration into existing security systems. Overall, the Vivotek SD9384-EHL stands out as a robust and versatile solution for high-demand security applications, offering superior imaging, durability, and intelligent features for effective surveillance.

Vivotek SD9384-EHL Camera F.A.Q.

How do I reset the Vivotek SD9384-EHL camera to factory settings?

To reset the Vivotek SD9384-EHL camera to factory settings, locate the reset button usually found on the camera body. Press and hold the reset button for about 10 seconds until the camera restarts, indicating that the reset is complete.

What are the steps to configure motion detection on the Vivotek SD9384-EHL camera?

To configure motion detection, log in to the camera's web interface, navigate to the 'Event' settings, and select 'Motion Detection'. Define the detection area and sensitivity according to your needs, then save the settings to activate motion detection.

How can I update the firmware on the Vivotek SD9384-EHL camera?

Download the latest firmware from the Vivotek website. Access the camera's web interface, go to 'Maintenance', then 'Firmware Update'. Upload the firmware file and follow the on-screen instructions to complete the update process.

What should I do if the Vivotek SD9384-EHL camera is not connecting to the network?

First, check the network cable and ensure it's properly connected. Verify the network settings and ensure that the IP address is correctly configured. If the problem persists, try rebooting the camera or resetting it to factory settings.

How do I set up remote access for the Vivotek SD9384-EHL camera?

To set up remote access, enable port forwarding on your router for the camera's IP address and port. Use Vivotek's VAST software or a compatible mobile app to access the camera remotely using the public IP address and port.

What maintenance is required for the Vivotek SD9384-EHL camera to ensure optimal performance?

Regular maintenance includes cleaning the camera lens to remove dust and debris, checking the firmware version for updates, and inspecting cables and connectors for wear or damage.

How can I improve the image quality of my Vivotek SD9384-EHL camera in low-light conditions?

Ensure that the camera's infrared (IR) settings are enabled. Adjust the camera's exposure settings and consider installing additional lighting if necessary to enhance image clarity in low-light environments.

What is the procedure for setting up email alerts on the Vivotek SD9384-EHL camera?

Access the camera's web interface, navigate to 'Event' settings, and select 'SMTP'. Enter the required SMTP server details, recipient email address, and configure the alert conditions to set up email notifications.

Why is the Vivotek SD9384-EHL camera not recording to the SD card?

Check if the SD card is properly inserted and formatted in a compatible file system. Ensure that recording is enabled in the camera's settings and that there is sufficient storage space on the SD card.

How do I configure the Vivotek SD9384-EHL camera for ONVIF compatibility?

Access the camera's web interface, go to 'Network' settings, and enable ONVIF protocol. Ensure that the camera firmware is up-to-date and that the network settings are correctly configured for ONVIF compatibility.