Vivotek IB9365-EHT-A User's Manual

Vivotek IB9365-EHT-A Camera manual cover
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Vivotek IB9365-EHT-A Camera Specification

The Vivotek IB9365-EHT-A is a robust surveillance camera designed for high-performance outdoor security applications. It features a 2-megapixel CMOS sensor capable of delivering full HD 1080p resolution at up to 60 frames per second, ensuring crisp and clear video capture. The camera is equipped with a smart IR II technology, which includes adaptive IR LEDs to provide optimal night vision performance by reducing overexposure and ensuring balanced lighting in low-light conditions. Its WDR Pro technology further enhances visibility in challenging lighting environments by improving image detail in both dark and bright areas.

The IB9365-EHT-A is built to withstand harsh weather conditions, boasting an IP66-rated weatherproof and IK10-rated vandal-proof housing. This makes it suitable for extreme environments, with operational temperature ranges from -50°C to 60°C. The camera includes a built-in microSD/SDHC/SDXC card slot for on-board storage, offering flexibility in storage options. It supports H.265, H.264, and MJPEG compression formats, significantly reducing bandwidth and storage requirements while maintaining high video quality.

Vivotek has integrated advanced video analytics features into the IB9365-EHT-A, such as intrusion detection, line crossing detection, and loitering detection, enhancing its ability to detect suspicious activities. The camera is also equipped with a remote focus lens, allowing for easy and precise focusing without the need for manual adjustment. Power over Ethernet (PoE) support simplifies installation by reducing the need for separate power cables. With its comprehensive feature set, the Vivotek IB9365-EHT-A is ideal for various applications, including city surveillance, critical infrastructure, and transportation systems, delivering reliable and high-quality video surveillance in demanding environments.

Vivotek IB9365-EHT-A Camera F.A.Q.

How do I reset the Vivotek IB9365-EHT-A camera to factory settings?

To reset the Vivotek IB9365-EHT-A camera to factory settings, locate the reset button usually situated near the network port. Press and hold the button for approximately 10 seconds until the status LED blinks, indicating that the reset process has started. Release the button and allow the camera to reboot.

What should I do if the Vivotek IB9365-EHT-A camera is not connecting to the network?

First, ensure that the network cable is properly connected and that the router or switch is operational. Next, check the camera's IP address settings using the Vivotek Configuration Tool. If the issue persists, perform a power cycle on the camera and verify network settings again.

How can I update the firmware on my Vivotek IB9365-EHT-A camera?

To update the firmware, download the latest firmware file from the Vivotek support website. Log in to the camera's web interface, navigate to the 'Maintenance' section, and select 'Firmware Upgrade'. Upload the firmware file and follow the on-screen instructions to complete the update process.

What are the steps to configure motion detection on the Vivotek IB9365-EHT-A camera?

Access the camera's web interface and go to the 'Configuration' tab. Select 'Event' and then 'Motion Detection'. Define the detection area and sensitivity settings as required. Save the configuration to enable motion detection.

How do I maintain optimal image quality on the Vivotek IB9365-EHT-A camera?

Regularly clean the camera lens and housing to prevent dust accumulation. Adjust the focus and exposure settings in the web interface according to the lighting conditions. Ensure the firmware is up-to-date for the latest image processing enhancements.

What should I check if the Vivotek IB9365-EHT-A camera is not recording video?

Verify that the storage device is correctly connected and has sufficient space. Check the recording schedule settings in the camera's web interface. Ensure the camera's time settings are accurate and that motion detection or continuous recording is enabled.

How can I access the Vivotek IB9365-EHT-A camera remotely?

Set up port forwarding on your router to direct external traffic to the camera's IP address. Use the Vivotek iViewer app or a compatible web browser to enter the camera's external IP address along with the configured port number to access it remotely.

What is the recommended maintenance schedule for a Vivotek IB9365-EHT-A camera?

Perform a monthly visual inspection for physical damage and cleanliness. Check firmware updates quarterly. Review and adjust focus and settings seasonally to accommodate changes in environmental conditions.

How do I troubleshoot blurry images on the Vivotek IB9365-EHT-A camera?

Ensure the camera lens is clean and free from obstructions. Adjust the focus settings in the camera's web interface. Verify that the resolution settings are at the desired level and check for any recent changes in lighting or scene that may affect image clarity.

Is it possible to integrate the Vivotek IB9365-EHT-A camera with third-party VMS software?

Yes, the Vivotek IB9365-EHT-A camera can be integrated with third-party VMS software. Ensure that the VMS supports ONVIF protocol, which the camera uses, and follow the VMS integration guide to connect and configure the camera within the software.