Vivotek iVIewer User's Manual

Pages 34

Year 0

Language(s)

of 34

Vivotek iVIewer Software Specification

Vivotek iViewer is a sophisticated mobile application designed to enhance remote surveillance capabilities for Vivotek network cameras and video servers. This software supports both iOS and Android platforms, providing users with seamless, on-the-go access to real-time video feeds and comprehensive camera management. The application offers robust functionality, enabling users to connect to multiple devices simultaneously, thus ensuring comprehensive monitoring across various locations. It supports up to 32 channels, allowing for extensive surveillance coverage.

The iViewer app features an intuitive user interface that facilitates easy navigation and camera control. It includes functionalities such as PTZ (Pan-Tilt-Zoom) control, enabling users to adjust camera angles remotely for optimal viewing. Additionally, the application supports both live view and playback, allowing users to review recorded footage and capture snapshots directly from their mobile devices.

For enhanced user experience, Vivotek iViewer supports push notifications, alerting users to motion detection or other predefined events, thus ensuring prompt response to potential security threats. The app is optimized for efficiency, providing smooth video streaming and minimizing latency for real-time monitoring. Security is a priority, with features such as password protection and encrypted data transmission to safeguard user information and video feeds.

Moreover, the iViewer app is designed to integrate seamlessly with Vivotek's VAST software, offering extended features and functionalities when used in conjunction. This integration allows for advanced video management solutions, making iViewer a versatile tool for both small-scale and enterprise-level surveillance applications. Overall, Vivotek iViewer provides a reliable, user-friendly platform for remote surveillance, meeting the needs of diverse security environments.

Vivotek iVIewer Software F.A.Q.

How do I connect Vivotek iViewer to a Vivotek camera?

To connect Vivotek iViewer to a Vivotek camera, first ensure both devices are on the same network. Open iViewer, tap the '+' button to add a new device, and enter the camera's IP address, username, and password. Save the settings and the camera should appear in your device list.

What should I do if Vivotek iViewer is not displaying video from my camera?

If Vivotek iViewer is not displaying video, check if the camera is powered on and connected to the network. Ensure that the IP address and login credentials are correct in the app. Also, verify that the camera firmware and iViewer app are updated to the latest versions.

Can I view multiple cameras simultaneously on Vivotek iViewer?

Yes, Vivotek iViewer allows you to view multiple cameras simultaneously. Go to the live view screen and tap on the grid icon to select a multi-view layout, then add the cameras you wish to view.

How can I export recorded video from Vivotek iViewer?

To export recorded video, access the playback section in iViewer, select the desired video clip, and use the export feature to save it to your device. Ensure you have sufficient storage space for the exported file.

Is it possible to receive motion detection alerts on Vivotek iViewer?

Yes, you can receive motion detection alerts on Vivotek iViewer by enabling push notifications. Go to the camera settings in the app, activate motion detection, and ensure notifications are allowed on your mobile device.

How do I update the Vivotek iViewer app?

To update the Vivotek iViewer app, visit the App Store or Google Play Store on your mobile device, search for Vivotek iViewer, and tap 'Update' if a new version is available. Keep automatic updates enabled for convenience.

What are the minimum system requirements for running Vivotek iViewer?

Vivotek iViewer requires iOS 10.0 or later for Apple devices, and Android 5.0 or later for Android devices. Ensure your device meets these requirements for optimal performance.

How can I troubleshoot connection issues with Vivotek iViewer?

To troubleshoot connection issues, verify network connectivity and ensure the camera and app are on the same network. Check the entered IP address and login credentials, and restart both the camera and the app.

Can Vivotek iViewer control PTZ functions on compatible cameras?

Yes, Vivotek iViewer can control PTZ functions. When viewing a PTZ-compatible camera, use the on-screen controls to pan, tilt, and zoom. Ensure PTZ capabilities are enabled in the camera settings.

How do I reset Vivotek iViewer to its default settings?

To reset Vivotek iViewer, go to the app settings and select 'Reset to Default'. This will clear all saved device data and settings, allowing you to start fresh. Backup any important data before proceeding.