Vivotek IB9391-EHTV V2 User's Manual

Vivotek IB9391-EHTV V2 Camera manual cover
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Vivotek IB9391-EHTV V2 Camera Specification

The Vivotek IB9391-EHTV V2 is a high-performance network bullet camera designed for advanced surveillance needs. This camera boasts a 4K Ultra HD sensor, providing an exceptional resolution of 3840 x 2160 at 30 frames per second, ensuring clear and detailed video capture. Equipped with a 1/2.3” progressive CMOS sensor, it delivers excellent image quality even in challenging lighting conditions. The IB9391-EHTV V2 features a built-in IR illuminator effective up to 50 meters, enhancing night vision capabilities.

This camera supports Wide Dynamic Range Pro (WDR Pro) technology, offering superb image clarity in high contrast scenes by balancing dark and bright areas. It includes Smart Stream III, which optimizes bandwidth and storage efficiency while maintaining high-quality video. The camera is equipped with H.265 compression technology, further reducing bandwidth usage and storage requirements.

Designed for outdoor use, the IB9391-EHTV V2 is housed in an IP66 and IK10-rated casing, providing robust protection against harsh weather and vandalism. The camera operates efficiently in temperatures ranging from -50°C to 60°C, making it suitable for extreme environments. It supports remote focus and zoom, allowing for convenient setup and adjustment.

The Vivotek IB9391-EHTV V2 includes advanced video analytics features, such as intrusion detection, line crossing detection, and loitering detection, enhancing its utility in security monitoring. Power is supplied via PoE (Power over Ethernet), simplifying installation by reducing the need for additional wiring. This camera is compatible with Vivotek's VAST 2 software and other third-party platforms, ensuring seamless integration into existing security systems. Overall, the Vivotek IB9391-EHTV V2 is a versatile and resilient solution for high-definition surveillance applications.

Vivotek IB9391-EHTV V2 Camera F.A.Q.

How do I set up the Vivotek IB9391-EHTV V2 camera for the first time?

To set up the Vivotek IB9391-EHTV V2 camera, power it on and connect it to your network using an Ethernet cable. Use the Vivotek Installation Wizard 2 to detect the camera on your network and follow the on-screen instructions to complete the setup process.

What should I do if my Vivotek IB9391-EHTV V2 camera is not showing any video feed?

If the camera is not displaying video, check the network connection and ensure the camera is powered on. Verify that the camera is properly added to your VMS or NVR. Also, update the camera firmware to the latest version and reboot the camera.

How can I reset the Vivotek IB9391-EHTV V2 camera to factory settings?

To reset the camera to factory settings, press and hold the reset button located on the camera for about 10 seconds until the status LED blinks. Release the button and allow the camera to reboot.

What are the recommended maintenance practices for the Vivotek IB9391-EHTV V2 camera?

Regularly clean the camera lens with a soft, dry cloth to ensure clear video quality. Inspect cables and connections periodically for wear and tear. Keep the firmware updated to ensure optimal performance and security.

How do I optimize the video settings for the Vivotek IB9391-EHTV V2 camera?

Access the camera's web interface, navigate to the video settings, and adjust parameters such as resolution, frame rate, and bitrate to balance quality and bandwidth usage. Utilize the camera's WDR and noise reduction features for challenging lighting conditions.

Can the Vivotek IB9391-EHTV V2 camera be used in low-light conditions?

Yes, the camera is equipped with IR LEDs and a Supreme Night Visibility feature, allowing it to capture clear images in low-light conditions. Adjust the IR settings in the camera's interface to optimize performance in darkness.

What troubleshooting steps should I take if the camera frequently disconnects from the network?

First, ensure that the network cables are secure and functioning. Check the network settings in the camera interface and confirm they match your network configuration. Update the camera firmware and reboot your router if necessary.

How can I access the Vivotek IB9391-EHTV V2 camera remotely?

To access the camera remotely, configure port forwarding on your router to the camera's IP address. Use Vivotek's iViewer app or a compatible VMS to log in using the camera's external IP address or domain name. Ensure your network has a strong security protocol in place.

What should I do if the camera image is blurry or out of focus?

Check the lens for dirt or smudges and clean it gently. Access the camera interface and use the focus adjustment feature to fine-tune the image clarity. Make sure the camera is securely mounted to avoid vibrations.

How do I ensure the security of the Vivotek IB9391-EHTV V2 camera on my network?

Change the default login credentials immediately after setup. Enable HTTPS, set up a strong password policy, and regularly update the firmware. Consider setting up a VPN for secure remote access.