Mophie Samsung Galaxy S9 Plus Juice Pack Battery Case Specification
Mophie Samsung Galaxy S9 Plus Juice Pack Battery Case F.A.Q.
How do I charge my Mophie Samsung Galaxy S9 Plus Juice Pack Battery Case?
To charge your Mophie Juice Pack, connect the supplied USB-C cable to the charging port on the case, and plug the other end into a power source such as a wall adapter or computer.
How can I check the battery level of the Juice Pack?
Press the status button on the back of the Juice Pack case. The LED indicators will light up, showing the current battery level. Each light represents approximately 25% of the total charge.
Can I use wireless charging with the Mophie Juice Pack on my Samsung Galaxy S9 Plus?
Yes, the Mophie Juice Pack is compatible with wireless charging. Simply place the case on any Qi-compatible wireless charging pad to recharge.
How do I know when the Juice Pack is fully charged?
When the Juice Pack is fully charged, all four LED indicators will remain solid and stop blinking.
What should I do if my Juice Pack is not charging my phone?
Ensure that the case is properly seated on your phone and that the battery case has sufficient charge. If it still doesn't charge, try resetting the phone and case, and check for debris in the charging port.
How do I reset the Mophie Juice Pack if it's not functioning correctly?
To reset the Juice Pack, disconnect it from your phone, press and hold the status button for 10 seconds, then release it. Reattach the case to your phone.
Can I use the Juice Pack with other Samsung phone models?
The Mophie Juice Pack is specifically designed for the Samsung Galaxy S9 Plus. It may not fit or function properly with other phone models.
How can I extend the lifespan of my Juice Pack battery?
To extend the battery lifespan, avoid exposing the case to extreme temperatures, charge it regularly, and avoid letting the battery deplete completely too often.
Is the Mophie Juice Pack waterproof?
No, the Mophie Juice Pack is not waterproof. It should be kept away from water and moisture to prevent damage.
Can I sync data while using the Mophie Juice Pack?
Yes, you can sync data by connecting the Juice Pack to your computer using the USB-C cable. The phone will sync with your computer while the case is attached.