Mophie iPhone 11 Pro Juice Pack Access User Manual

Mophie iPhone 11 Pro Juice Pack Access Battery Case manual cover
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Mophie iPhone 11 Pro Juice Pack Access Battery Case Specification

The Mophie iPhone 11 Pro Juice Pack Access Battery Case is a sophisticated accessory designed to extend the battery life of the iPhone 11 Pro while offering comprehensive protection. The case features a built-in rechargeable battery with a capacity of 2000mAh, providing additional power to keep your device running longer throughout the day. The design incorporates a wireless charging capability, allowing users to conveniently charge both the phone and the case simultaneously via Qi-enabled wireless charging pads.

The battery case is engineered with priority charging, ensuring that the iPhone receives power before the case begins to recharge, optimizing device uptime. It offers full access to the Lightning port, enabling the use of wired headphones or other Lightning accessories without removing the case. The slim, lightweight design is crafted to maintain the ergonomic feel of the iPhone 11 Pro while providing edge-to-edge protection with raised corners to safeguard the screen and camera from scratches and drops.

The Mophie Juice Pack Access Battery Case integrates a proprietary digital power management system to provide smart charging, preventing overcharging and extending the overall battery life. Additionally, the case supports pass-through charge and sync when connected to a computer, allowing for easy data transfer without removing the case. Available in multiple color options, the Mophie Juice Pack Access is designed to complement the aesthetic of the iPhone 11 Pro while enhancing its functionality and durability.

Mophie iPhone 11 Pro Juice Pack Access Battery Case F.A.Q.

How do I charge my Mophie iPhone 11 Pro Juice Pack Access Battery Case?

To charge your Mophie Juice Pack Access Battery Case, connect the case to a power source using the USB-C cable provided. The LED indicator on the back will show the charging status.

How can I check the battery level of the case?

Press the button on the back of the Juice Pack Access. The LED indicators will light up, showing the current battery level. Each light represents approximately 25% of charge.

Can I charge my iPhone and the battery case simultaneously?

Yes, you can charge both simultaneously. Connect the battery case to a power source, and both the iPhone and the case will charge. The iPhone charges first, then the case.

What should I do if my Juice Pack Access is not charging my iPhone?

Ensure the case is charged and properly fitted onto the iPhone. Check for any debris in the charging port and that the USB-C port is clean. If issues persist, restart your iPhone and reattach the case.

How do I clean my Mophie battery case?

To clean the case, disconnect it from any power source and remove your iPhone. Use a soft, dry cloth to wipe the exterior. Avoid using water or cleaning solvents.

Is the Mophie Juice Pack Access compatible with wireless charging?

Yes, the Juice Pack Access supports Qi-enabled wireless charging. You can place it on a wireless charger to power up without needing cables.

How can I optimize the battery life of my Juice Pack Access?

Avoid exposing the case to extreme temperatures, and try to keep it charged between 20% and 80%. Regular use and proper charging habits will help maintain battery health.

What do the LED indicators on the Juice Pack Access mean?

The LED indicators show the battery level: four lights mean 100%, three lights mean 75%, two lights mean 50%, one light means 25%, and no light means the case needs charging.

Can I use the headphone jack while my iPhone is in the Juice Pack Access case?

The Juice Pack Access is designed to allow Lightning port access, but it does not have a headphone jack. Use Bluetooth headphones or a Lightning to 3.5mm adapter.

What should I do if my iPhone does not fit properly in the case?

Ensure there is no obstruction inside the case and that you are using a compatible model. If the problem persists, check for manufacturer defects or contact Mophie support.