Grandstream UCM6202 GS Wave WebRTC Conferencing Guide

Grandstream UCM6202 GS Wave WebRTC Hub manual cover
Pages 25
Year 0
Language(s)
English en

Grandstream UCM6202 GS Wave WebRTC Hub Specification

The Grandstream UCM6202 GS Wave WebRTC Hub is a comprehensive IP PBX solution designed for small to medium-sized businesses. This device integrates advanced communication technologies to deliver seamless voice, video, data, and mobility functionalities. The UCM6202 supports up to 500 users and 30 concurrent calls, ensuring robust performance for growing enterprises. It features dual Gigabit network ports with integrated PoE, providing efficient connectivity and power management. The system includes an advanced security protection suite with SRTP, TLS, and HTTPS encryption, safeguarding communications against potential threats.

The UCM6202 offers extensive compatibility with a wide range of SIP endpoints, making it versatile and adaptable to various communication needs. It includes multiple call control features such as call routing, call queuing, call forwarding, and voicemail, enhancing operational efficiency. The built-in web-based management interface simplifies configuration and maintenance, allowing for easy deployment and management.

The GS Wave WebRTC Hub component enables browser-based communication without requiring additional plugins, streamlining access to voice and video calls. This feature enhances user experience by facilitating direct communication through web browsers, improving accessibility and flexibility for remote workers. The UCM6202 also supports video conferencing and collaboration tools, fostering a connected and interactive work environment.

Overall, the Grandstream UCM6202 GS Wave WebRTC Hub is an all-in-one communication solution that combines reliability, security, and flexibility, making it ideal for businesses seeking to enhance their communication infrastructure with a scalable and comprehensive IP PBX system.

Grandstream UCM6202 GS Wave WebRTC Hub F.A.Q.

How to configure SIP Trunk on Grandstream UCM6202?

To configure a SIP Trunk on the UCM6202, navigate to PBX Settings > SIP Trunk. Click on 'Add SIP Trunk', fill in the required details such as Provider Name, Hostname/IP, and Authentication ID, then save your settings.

What are the steps to set up an extension on the UCM6202?

To set up an extension, go to Extension/Trunk > Extensions. Click 'Add', then input the necessary details like User ID, Password, and Caller ID. Save the configuration to apply changes.

How can I troubleshoot one-way audio issues on the UCM6202?

Check the NAT settings and ensure the RTP ports are correctly forwarded. Verify codec compatibility and ensure no firewall is blocking the audio streams.

What is the best practice for firmware updates on the UCM6202?

Before updating, backup all configurations. Download firmware from the Grandstream website. Navigate to Maintenance > Upgrade, upload the firmware file, and follow the prompts to update.

How to integrate GS Wave WebRTC with the UCM6202?

Enable WebRTC support in UCM6202 under PBX Settings > SIP Settings. Configure extensions to support WebRTC and provide users with the GS Wave WebRTC link for browser-based calls.

How do I set up call forwarding on the UCM6202?

Go to Extension/Trunk > Extensions, select the desired extension, and navigate to Features tab. Enable call forwarding and input the forwarding number.

How can I monitor system performance on the UCM6202?

Use the System Status > Dashboard to view system performance metrics such as CPU usage, memory usage, and active calls.

What are the steps to back up and restore configurations on UCM6202?

To back up, go to Maintenance > Backup and click 'Create New Backup'. For restoring, use the 'Restore' option under the same menu and upload the backup file.

How to resolve registration issues with SIP extensions?

Ensure the SIP server address and credentials are correct. Check network connectivity and make sure no firewall rules are blocking the SIP traffic.

What steps should I take if the UCM6202 is not powering on?

Check the power supply and connections. Ensure the power adapter is functional and the outlet is delivering power. If the issue persists, contact support.