Grandstream DP720 Quick Installation Guide

Grandstream DP720 Handset manual cover
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Grandstream DP720 Handset Specification

The Grandstream DP720 is a versatile DECT cordless VoIP handset designed for seamless integration with the Grandstream DP750 DECT base station. It is tailored for small to medium-sized businesses seeking mobility and flexibility in their communication infrastructure. The handset supports up to ten SIP accounts, allowing multiple users to maintain distinct profiles and manage calls efficiently. It features a 1.8-inch color LCD screen that provides a clear and intuitive interface for users.

The DP720 supports a range of telephony features such as call transfer, call forwarding, call waiting, and conference calling, enhancing its utility in a dynamic work environment. It operates on a DECT 6.0 standard, ensuring reliable and secure wireless communication over an extended range of up to 300 meters outdoors and 50 meters indoors. This makes it an ideal choice for environments requiring extended mobility, such as warehouses or large offices.

For enhanced audio clarity, the handset offers full HD audio on both the speakerphone and handset. It is equipped with a 3.5mm headset jack, providing options for hands-free communication. The DP720 is powered by a rechargeable battery that supports up to 20 hours of talk time and 250 hours of standby time, ensuring long-lasting performance throughout the workday.

Security features include TLS and SRTP encryption technology to protect calls and accounts. It is also firmware upgradeable over-the-air, allowing for easy updates and maintenance. Compact and lightweight, the Grandstream DP720 is designed to offer a balance of performance and practicality, making it a reliable choice for businesses looking to enhance their telephony systems with a mobile solution.

Grandstream DP720 Handset F.A.Q.

How do I register the Grandstream DP720 handset to the base station?

To register the DP720 to the base station, press the "Subscribe" button on the base station, then navigate to the "Settings" menu on the DP720 handset, select "Registration," and choose "Register" to initiate the process.

What should I do if there's no dial tone on my Grandstream DP720?

Ensure that the handset is registered to the base station, check if the base station is connected to a working network, and verify that the firmware is up to date. Restart both the handset and base station if necessary.

How can I update the firmware on my Grandstream DP720 handset?

To update the firmware, access the handset's menu, go to "Settings," then "Firmware Update," and follow the prompts to check for and install any available updates. Ensure the handset is sufficiently charged.

What is the range of the Grandstream DP720 handset from its base station?

The Grandstream DP720 can operate up to 300 meters outdoors and up to 50 meters indoors from the base station, depending on the environment and any obstacles.

How do I reset the Grandstream DP720 to factory settings?

To reset the DP720, press the "Menu" button, navigate to "Settings," select "System," then choose "Factory Reset." Confirm the reset, and the handset will return to its original factory settings.

What are the battery life and charging time for the Grandstream DP720?

The DP720 offers up to 20 hours of talk time and 250 hours of standby time. It takes approximately 12 hours to fully charge the handset from a completely depleted state.

How do I transfer a call on the Grandstream DP720?

During a call, press the "Options" button, select "Transfer," then dial the number to which you want to transfer the call and press the "Dial" button.

Can I use the Grandstream DP720 with multiple base stations?

Yes, the DP720 can be registered to up to four different base stations, allowing seamless use across different locations or networks.

How do I adjust the ringer volume on my Grandstream DP720 handset?

To adjust the ringer volume, press the "Menu" button, go to "Settings," select "Audio," then "Ring Volume," and adjust using the navigation keys.

What should I do if my Grandstream DP720 handset frequently disconnects from the base station?

Check for interference from other devices, ensure the handset is within range, and verify that the firmware is up to date. If problems persist, consider resetting the handset and re-registering it to the base station.