Grandstream GXV3350 Web API User Guide

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Grandstream GXV3350 Web API IP Phone Specification

The Grandstream GXV3350 is an advanced IP video phone that combines a 16-line IP phone with an Android tablet, designed to offer seamless integration of voice, video, and applications. It is powered by Android 7.0 and features a 5-inch capacitive touch screen for intuitive and responsive interaction. The device supports HD video conferencing with a built-in 1-megapixel camera and offers dual Gigabit ports with integrated PoE, ensuring high-speed network connectivity and simplified installation.

The GXV3350 is equipped with Bluetooth 4.2 for syncing with headsets and mobile devices, and it includes integrated Wi-Fi for wireless connectivity. It supports a wide range of voice codecs, ensuring superior audio quality, and has echo cancellation and noise reduction technologies for clear communication. The phone includes a USB port for peripherals, an HDMI output for connecting to larger screens, and an EHS port for Plantronics headsets.

The phone's Web API capabilities allow developers to integrate custom applications and services, leveraging its Android platform to enhance productivity and communication. It supports advanced call features like call transfer, call forwarding, call hold, and more, making it suitable for both personal and professional environments. The GXV3350 also supports 6-way audio conferencing and 3-way 720p 30fps HD video conferencing, providing versatile conferencing options.

With its combination of powerful hardware and flexible software, the Grandstream GXV3350 is an ideal solution for businesses seeking a versatile, high-performance communication device that bridges the gap between traditional IP telephony and modern smart device functionality.

Grandstream GXV3350 Web API IP Phone F.A.Q.

How do I configure the network settings on the Grandstream GXV3350?

To configure network settings on the GXV3350, navigate to the phone's web interface, log in as admin, and go to the 'Network Settings' section. From there, you can set up DHCP, static IP, or VLAN configurations as per your requirements.

What should I do if my GXV3350 IP Phone is not registering with the SIP server?

Ensure that the SIP server address, port, and account credentials are correctly entered in the phone's settings. Also, check your network connection and firewall settings to ensure that the required ports are open.

How can I reset the GXV3350 to factory default settings?

To reset the GXV3350 to factory settings, go to 'Settings' > 'Advanced Settings' > 'Factory Reset' on the phone's interface. Confirm the reset when prompted. Alternatively, you can perform a reset via the web interface.

How do I upgrade the firmware on my GXV3350?

Download the latest firmware from the Grandstream website. Access the phone's web interface, navigate to 'Maintenance' > 'Upgrade and Provisioning', and upload the firmware file. Follow the on-screen instructions to complete the upgrade.

What is the procedure to configure call forwarding on the GXV3350?

To configure call forwarding, go to 'Settings' > 'Call Features' on the phone's menu. Choose the type of forwarding (e.g., unconditional, busy, or no answer) and enter the forwarding number.

How can I troubleshoot audio issues during calls on the GXV3350?

Check the volume settings on both the handset and the phone. Ensure that the network connection is stable and has sufficient bandwidth. Update the firmware to the latest version and verify codec compatibility with the SIP server.

What steps should I follow to set up a VPN on the GXV3350?

Access the phone's web interface, navigate to 'Settings' > 'Network Settings' > 'VPN'. Choose the VPN type (e.g., OpenVPN), and enter the necessary credentials and server information. Save and apply the settings.

How do I configure the phonebook on the GXV3350?

To configure the phonebook, access the web interface, and go to 'Phonebook' > 'Local Phonebook'. Here, you can add, edit, or delete contacts. You can also import contacts from a CSV file.

What should I do if the GXV3350 screen is unresponsive?

Try rebooting the phone by disconnecting and reconnecting the power supply. If the issue persists, perform a factory reset. Ensure the firmware is up-to-date to prevent software-related issues.

How can I configure multiple lines on the GXV3350?

Access the web interface and navigate to 'Accounts'. You can configure up to 6 SIP accounts, each corresponding to a line. Enter the necessary account details and register each line with your SIP server.