Grandstream GXV3350 BroadWorks Flexible Seating Service User Guide

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Grandstream GXV3350 BroadWorks Flexible Seating Service IP Phone Specification

The Grandstream GXV3350 IP Phone, integrated with BroadWorks Flexible Seating Service, is a sophisticated communication device designed for modern business environments. It combines the functionalities of a high-definition IP phone with the versatility of an Android tablet, offering a powerful and flexible solution for office communications.

The GXV3350 features a 5-inch capacitive touch screen with a resolution of 1280 x 720, providing users with a clear and intuitive interface. It supports up to 16 SIP accounts and allows for seamless video conferencing, making it ideal for dynamic business settings. The device is equipped with dual Gigabit ports, integrated PoE, and built-in WiFi and Bluetooth capabilities, ensuring robust and versatile network connectivity.

The phone runs on Android 7.0, allowing access to a wide range of Android applications, which enhances productivity and customization. It is powered by a 1.3GHz quad-core processor, ensuring smooth operation and quick response times. The GXV3350 supports advanced telephony features, including call forwarding, call waiting, and call transfer, catering to diverse business needs.

The integration with BroadWorks Flexible Seating Service allows users to log in to any device with their credentials, offering a personalized and flexible telecommunication experience. This service is particularly beneficial in environments where desk sharing or hot desking is common, ensuring users maintain their settings and preferences regardless of their physical location.

Overall, the Grandstream GXV3350 with BroadWorks Flexible Seating Service is a versatile, high-performance IP phone designed to meet the demands of contemporary business communication with its blend of advanced telephony features, Android application support, and flexible seating capabilities.

Grandstream GXV3350 BroadWorks Flexible Seating Service IP Phone F.A.Q.

How do I configure the Grandstream GXV3350 for BroadWorks Flexible Seating Service?

To configure the GXV3350 for BroadWorks Flexible Seating, log into the web interface, navigate to 'Accounts', select the account to configure, and enter the BroadWorks server details under 'SIP Settings'. Ensure that 'Flexible Seating' is enabled in your BroadWorks profile.

What should I do if the GXV3350 is not registering with the BroadWorks server?

Verify that the network connection is active. Check SIP server settings for accuracy, including server address, port, and credentials. Ensure firewall settings allow SIP traffic. Restart the device after making changes.

How can I update the firmware of the GXV3350?

Access the web interface, go to 'Maintenance', then 'Upgrade'. Select the firmware file or enable automatic upgrades. Follow the prompts to complete the process. Ensure the phone remains powered during the update.

Can I use the GXV3350 with a Bluetooth headset?

Yes, the GXV3350 supports Bluetooth connectivity. Enable Bluetooth in the phone settings and pair it with your Bluetooth headset.

What steps should I take if the touchscreen isn't responding?

Restart the phone to see if the issue resolves. If not, check for any firmware updates that might fix touchscreen issues. If the problem persists, perform a factory reset.

How do I perform a factory reset on the GXV3350?

To perform a factory reset, press the 'Menu' button, go to 'Settings', select 'Advanced Settings', then 'Factory Reset'. Confirm the action and wait for the phone to reboot.

Is it possible to use video conferencing on the GXV3350?

Yes, the GXV3350 supports video conferencing. Use compatible applications such as Zoom or Skype, which can be installed directly on the device.

How can I ensure the best audio quality on the GXV3350?

Ensure that the phone is using HD audio codecs by checking the codec settings under 'Account' configurations. Minimize background noise and use high-quality headsets or speakerphones.

What is the best way to clean and maintain the GXV3350?

Use a soft, lint-free cloth slightly dampened with water or a mild cleaner. Avoid abrasive cleaners and ensure no moisture enters the ports. Regularly check for firmware updates for optimal performance.

How do I access voicemail on the GXV3350?

Press the 'Voicemail' button on the phone or dial the voicemail access number provided by your service provider. Follow the voice prompts to listen to your messages.