Grandstream GXV3350 BroadWorks BLF User Guide

Grandstream GXV3350 BroadWorks BLF IP Phone manual cover
Pages 11
Year 0
Language(s)
English en

Grandstream GXV3350 BroadWorks BLF IP Phone Specification

The Grandstream GXV3350 BroadWorks BLF IP Phone is a versatile communication device that integrates advanced telephony features with an Android-based platform. Designed for business environments, it combines the functionality of a 16-line IP phone with a high-definition multimedia experience. It operates on the BroadWorks platform, allowing seamless integration and optimal performance in VoIP networks. The GXV3350 features a 5-inch capacitive touch screen with a resolution of 1280x720 pixels, delivering crisp and clear visuals. It supports HD audio with both handset and speakerphone modes, ensuring excellent voice quality.

The device is powered by a quad-core processor, enabling smooth operation and multitasking capabilities. It runs on Android 7.0, providing access to a wide range of apps from the Google Play Store, which enhances productivity and extends capabilities beyond traditional telephony. The phone is equipped with dual-band Wi-Fi, Gigabit ports, and integrated Bluetooth, offering flexible connectivity options. It includes PoE support for simplified installation and power management.

The GXV3350 supports up to 16 SIP accounts and features advanced call handling capabilities such as call forwarding, call waiting, and call transfer. It also includes an integrated 1-megapixel camera for video conferencing, making it suitable for a variety of communication needs. Security is prioritized with support for TLS and SRTP encryption protocols. Additionally, the phone includes 8 programmable multipurpose keys for BroadWorks BLF, enhancing user customization and efficiency.

Overall, the Grandstream GXV3350 is a robust IP phone that offers a rich set of features, making it an ideal choice for businesses seeking a unified communication solution.

Grandstream GXV3350 BroadWorks BLF IP Phone F.A.Q.

How do I configure BLF on the Grandstream GXV3350?

To configure BLF on the GXV3350, access the web GUI, go to the 'Settings' tab, select 'Call Features', and then configure the BLF keys by entering the extension numbers to be monitored.

What should I do if the BLF keys are not functioning?

Ensure that the BLF feature is enabled in the web GUI, verify that the monitored extensions are registered, and check the network connectivity. Restart the phone if necessary.

How can I update the firmware on the GXV3350?

Download the latest firmware from the Grandstream website, log in to the phone's web interface, and navigate to 'Maintenance' > 'Upgrade', then upload the firmware file.

Can the GXV3350 integrate with a video conferencing system?

Yes, the GXV3350 supports video conferencing with compatible systems by using its built-in camera and video call features.

How do I perform a factory reset on the GXV3350?

To perform a factory reset, press the 'Menu' button, navigate to 'Advanced Settings', select 'Factory Reset', and confirm the action.

What types of headsets are compatible with the GXV3350?

The GXV3350 is compatible with USB headsets, Bluetooth headsets, and 3.5mm wired headsets.

How can I troubleshoot audio quality issues on the GXV3350?

Check the network connection, ensure the phone is using the latest firmware, and verify that there are no network congestion issues. Adjust the phone's audio settings if needed.

What is the process for setting up voicemail on the GXV3350?

Access the web GUI, go to 'Account' settings, and enter the voicemail number provided by the service provider in the 'Voicemail User ID' field.

How do I connect the GXV3350 to a Wi-Fi network?

Press the 'Menu' button, navigate to 'Network', select 'Wi-Fi Settings', and choose your Wi-Fi network from the list, then enter the password if required.

What steps should I follow if the GXV3350 is not powering on?

Ensure that the power adapter is properly connected, check the power outlet, and try using a different power adapter. If the issue persists, contact support for further assistance.