Grandstream GDS3710 User Manual

Grandstream GDS3710 Door System manual cover
Pages 150
Year 2022
Language(s)
English en

Grandstream GDS3710 Door System Specification

The Grandstream GDS3710 is an IP video door system designed to provide comprehensive security and facility access control. It integrates a powerful 180-degree hemispheric camera that delivers high-definition video resolutions up to 1080p, ensuring clear and wide coverage of entry points. The device supports advanced motion detection and captures up to 1500 video snapshots, enhancing security monitoring capabilities.

Equipped with a built-in RFID card reader and keypad, the GDS3710 facilitates secure and versatile access control methods, accommodating up to 2000 users. It offers flexible alarm input/output interfaces to integrate with existing security systems and supports SIP protocol for seamless communication with IP phones and softphones, enabling audio and video calls directly to the user's device.

The system is powered over Ethernet (PoE), simplifying installation by reducing the need for additional power cabling. It features robust weatherproof housing with an IP66 rating, ensuring reliable operation in various environmental conditions. The GDS3710 supports H.264 video compression, optimizing bandwidth usage without compromising on video quality.

With its ability to integrate with the Grandstream GDS Manager software, the GDS3710 provides centralized management and monitoring, enhancing operational efficiency for security personnel. The device allows for complete customization of access schedules and supports event notifications via email and HTTP API, providing real-time alerts and updates.

Overall, the Grandstream GDS3710 is a versatile and robust door access management solution designed for residential and commercial applications, offering enhanced security through its high-definition video capabilities, wide access control options, and seamless integration with existing communication and security infrastructures.

Grandstream GDS3710 Door System F.A.Q.

How do I perform a factory reset on the Grandstream GDS3710?

To perform a factory reset on the GDS3710, press and hold the reset button for about 10 seconds until the device reboots. This will restore the device to its default settings.

How can I configure the GDS3710 to work with a SIP server?

Access the web interface of the GDS3710 by entering its IP address in a browser. Navigate to 'Account' settings, enter the SIP server details, and save the configuration. Ensure the device is registered successfully.

What are the steps to upgrade the firmware of the GDS3710?

Download the latest firmware from Grandstream's official website. Access the device’s web interface, navigate to 'Maintenance' > 'Upgrade', and upload the firmware file. Follow the on-screen instructions to complete the upgrade.

How do I set up motion detection on the GDS3710?

In the web interface, go to 'Alarm Settings', enable motion detection, and configure the detection area and sensitivity levels according to your needs. Save the settings to activate motion detection.

What should I do if the GDS3710 is not powering on?

Ensure the power supply is connected correctly and that the power source is working. Check for any visible damage to the power cable. If the device is still not powering on, consider replacing the power adapter.

How can I integrate the GDS3710 with an access control system?

Connect the GDS3710 to the access control system using Wiegand or relay connections. Configure the input and output settings in the web interface under 'Door System Settings' to match the access control specifications.

How do I resolve connectivity issues with the GDS3710?

Check the network cables and ensure they are securely connected. Verify network settings such as IP address, subnet mask, and gateway. Restart the device and the router or switch. If the issue persists, check for any firmware updates.

Can I use the GDS3710 with a mobile app for remote access?

Yes, the GDS3710 can be accessed remotely using the Grandstream Wave app. Configure the device for remote access by enabling the necessary settings in the web interface and register it with the app using its IP address and SIP credentials.

What is the procedure to back up and restore the GDS3710 configuration?

To back up the configuration, navigate to 'Maintenance' > 'Configuration' in the web interface and click on 'Backup'. To restore, click on 'Restore' and upload the backup file. Confirm the settings to complete the process.

How can I improve the video quality on the GDS3710?

Adjust the video settings in the web interface under 'Video Settings'. Increase the resolution, bitrate, and frame rate as needed. Ensure the network bandwidth can support the chosen settings for optimal video quality.