PCL or PostScript driver Download the software and see your online Users Guide for instructions.
www.epson.com.jm/support/wfm5299
Mobile printing Connect wirelessly from your smartphone, tablet, or computer. Print documents and photos from across the room or around the world:
Print directly from your iOS device. Simply connect your printer and device to the same network and tap the action icon to select the print option.
Use Epson Print Enabler (free from Google Play) with Android devices (v4.4 or later). Then connect your printer and device to the same network and tap the menu icon to select the print option.
Print remotely with Epson Connect and Google Cloud Print. See your online Users Guide for instructions or learn more at www.epson.com.jm/connect.
Any problems? Network setup was unsuccessful.
Make sure you select the right network name (SSID).
Restart your router (turn it off and then on), then try to connect to it again.
The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.
If you see a firewall alert message, click Unblock or Allow to let setup continue.
If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online Users Guide for more information.
The products screen is dark.
Make sure your product is turned on, and press any button to wake it from sleep mode.
Setup is unable to find my printer after connecting it with a USB cable.
Make sure your product is securely connected as shown:
5 Keep the cassette flat as you insert it all the way, then pull out the output tray extension.
6 Select the paper settings on the products control panel.
5 Install software Note: If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software.
Firmware Update Notice: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink packs, therefore some updates may affect the functionality of third-party ink.
To print from a Chromebook, go to www.epson.com.jm/support/gcp for instructions.
Standard software package 1 Make sure the product is NOT CONNECTED to your
computer.
Windows: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and run your products software package:
www.epson.com.jm/support/wfm5299
3 Follow the instructions on the computer screen to run the setup program.
4 When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions:
Wireless connection In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.
Direct USB connection Make sure you have a USB cable (not included).
Wired network connection Make sure you have an Ethernet cable (not included).
en
en