Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS ...WHICH SHOULD BE STRICTLY OBSERVED
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- Features
- Unpacking
- Model Classification
- Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- Printer Appearance
- PMU2300III Series
- Options
3. SETUP
- Paper Holder Attachment Position
- How to set the paper holder
- Connecting Interface Cables
- Precautions for Installing the Printer
- Setting the DIP Switch on the Serial Interface Board
- Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- How to Set Paper (Replacement)
- How to Release Cutter Lock (Cutter Error)
- How to Remove Paper Jam
- Self-printing
- Hexadecimal Dump Printing
- Error Messages
5. OTHER
- External Views and Dimensions
- Printing Paper
- Setting of Memory Switches

Citizen PMU2300III User's Manual

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Citizen PMU2300III Printer Specification

The Citizen PMU2300III Printer is a versatile and robust thermal printer designed for high-performance printing applications. It features a compact design, making it ideal for environments with limited space. This printer supports a wide range of media types and sizes, including paper widths of 58mm, 60mm, 80mm, and 83mm, providing flexibility for various printing needs. With a print speed of up to 150mm per second, it ensures quick and efficient operation, minimizing wait times and enhancing productivity.

The PMU2300III is equipped with an autocutter, which offers reliable and precise cutting of receipts or tickets, reducing manual intervention and improving user convenience. Its durable construction is designed to withstand high-volume usage, making it suitable for demanding retail, hospitality, and kiosk applications. The printer supports a range of interfaces including USB, serial, and Ethernet, allowing for easy integration into existing systems.

A key feature of the Citizen PMU2300III is its advanced paper handling capabilities, which include a large paper roll capacity and easy paper loading system, ensuring minimal downtime during operation. The printer also offers extensive compatibility with various operating systems and is capable of handling complex print formats, including graphics and barcodes, enhancing its utility in diverse applications.

Additionally, the PMU2300III includes status LEDs for easy monitoring of printer operations, ensuring that users can quickly identify any issues and maintain seamless workflow. Its energy-efficient design aligns with modern environmental standards, making it an appealing choice for businesses looking to reduce their carbon footprint. Overall, the Citizen PMU2300III Printer combines speed, reliability, and versatility, making it a valuable addition to any business requiring efficient and high-quality thermal printing solutions.

Citizen PMU2300III Printer F.A.Q.

How do I load paper into the Citizen PMU2300III printer?

To load paper, open the printer cover, insert the paper roll with the paper feeding from the bottom, and close the cover. Ensure the paper is properly aligned to avoid paper jams.

What should I do if the printer is not printing correctly?

First, check if the printer is properly connected and turned on. Ensure that the paper is loaded correctly and the print head is clean. If the issue persists, reset the printer and try again.

How can I clean the print head of the Citizen PMU2300III?

Turn off the printer and open the cover. Use a lint-free cloth slightly moistened with alcohol to gently clean the print head. Avoid applying too much pressure to prevent damage.

What is the recommended maintenance schedule for the PMU2300III printer?

Regularly clean the print head and platen roller every three months or after printing 100,000 lines. Check for paper dust and debris to maintain optimal performance.

How can I resolve a paper jam in the Citizen PMU2300III printer?

Turn off the printer and open the cover. Gently remove the jammed paper without tearing it. Check for any remaining scraps and reload the paper roll correctly.

Is it possible to adjust the print density?

Yes, print density can be adjusted via the printer settings. Refer to the user manual for specific instructions on accessing and changing the print density settings.

What type of paper should be used with the PMU2300III printer?

Use thermal paper rolls that are specified in the printer's manual, typically with a width of 80mm and a diameter that fits within the printer's capacity.

How do I update the firmware on the Citizen PMU2300III printer?

Download the latest firmware from the Citizen website, connect the printer to your computer, and follow the provided instructions to update the firmware.

What should I do if the printer is not responding to print commands?

Ensure that the printer is connected to the computer or network, check that the correct printer driver is installed, and verify that there are no print jobs stuck in the queue.

How do I replace the cutter in the Citizen PMU2300III printer?

Turn off the printer and remove the cover. Unscrew the cutter unit, replace it with a new one, and secure it with screws. Follow the manufacturer's instructions for proper alignment.