Citizen CL-E720DT User's Manual
![Citizen CL-E720DT Printer manual cover](/images/IlldWEZyBObKZSvEGhNhJbVU/thumbs/thumb175x175.webp)
To perform a factory reset, turn off the printer, press and hold the 'Pause' and 'Feed' buttons, then turn the printer back on while continuing to hold the buttons until the status light blinks. Release the buttons to complete the reset.
Ensure that the labels are loaded properly and that the adjustable guides are aligned correctly. Check for any obstructions in the feed path and clean the rollers if necessary.
Turn off the printer and open the printhead. Use a lint-free cloth moistened with isopropyl alcohol to gently clean the printhead surface. Allow it to dry completely before closing and turning on the printer.
Download the latest firmware from the Citizen website. Connect the printer to a computer via USB, run the firmware update utility, and follow the on-screen instructions to complete the update.
Ensure the ribbon is installed correctly if using thermal transfer mode. In direct thermal mode, check that the media settings are correct and the printhead is clean and making proper contact with the media.
Access the printer settings via the control panel or through printer setup software. Navigate to the print speed settings and adjust the speed according to your requirements. Save the changes before exiting.
Turn off the printer and open the cover. Carefully remove any jammed paper. Check the paper path for any remaining pieces and ensure that the paper is loaded correctly before restarting the printer.
Open the printer cover and place the label roll onto the holder. Feed the labels under the guides and adjust the guides to secure the labels in place. Close the printer cover and perform a test print.
Regularly clean the printhead and platen roller, check for firmware updates, and inspect the printer for any wear and tear. Perform a test print to ensure everything is functioning correctly.
Check the printhead for cleanliness and alignment, ensure correct media and ribbon installation, and adjust the print density settings. Perform a calibration if necessary.