Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- ORDINARYMAINTENANCE
- PRECAUTIONS FOR INSTALLATION
- PRECAUTIONS FOR HANDLING
THE TABLE OF CONTENTS
1. INTRODUCTION
- 1.1 Features
- 1.2 Accessories
2. TYPE CLASSIFICATIONS
- 2.1 Type
- 2.2 Power supply
- 2.3 Specifications
EXTERNAL APPEARANCE AND PART DESCRIPTIONS
- 3.1 External Appearance
- 3.2 Part Descriptions
4. OPERATIONS
- 4.1 Rack Mounting
- 4.2 I/F Cable Connection
- 4.3 Panel Opening/Closing
- 4.4 Paper Feeding
- 4.5 Setting Ribbon Cassette
- 4.6 Setting Paper
- 4.7 Auto Loading Function
- 4.8 Self-printing Function, Hexadecimal Printing Function
- 4.9 Memory Switch Setting
- 4.10 PNE, PE, Other errors
- 4.11 Clearing Lamp Status, I/F signal status, error, etc.
- 4.12 Special Functions
5. PARALLEL INTERFACE
- 5.1 Specifications
- 5.2 Connector Pin Assignment
- 5.3 Description of Input/Output Signals
- 5.4 Electrical Characteristics
6. SERIAL INTERFACE
- 6.1 Specifications
- 6.2 Connector Pin Assignment
- 6.3 Description of Input/Output Signal
- 6.4 Electrical Characteristics
- 6.5 Error Detection
7. DIP SWITCH (SW1) SETTING
- 7.1 DIP Switch Position
- 7.2 Parallel Interface Type
- 7.3 Serial Interface Type
8. PRINT CONTROL FUNCTION
- 8.1 List of Control Codes
- 8.2 Control Code Details
9. CHARACTER CODE TABLE
- 9.1 Code page table
- 9.2 International Character Code Table
10. EXTERNAL DIMENSIONS

Citizen CBM920II User's Manual

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Citizen CBM920II Printer Specification

The Citizen CBM920II Printer is a compact and versatile printing solution, designed to meet the demands of various point-of-sale and industrial applications. This device is engineered to deliver reliable performance and ease of use, making it suitable for environments where efficiency and durability are paramount. The CBM920II features a dot matrix printing mechanism, capable of producing clear and precise output on standard paper rolls. With a print speed of up to 2.5 lines per second, it efficiently handles the rapid transaction needs of busy settings.

The printer supports a paper width of 57.5mm, accommodating a wide range of printing requirements. It offers a straightforward paper loading system, minimizing downtime and ensuring continuous operation. Connectivity options include RS-232C and Centronics parallel interfaces, providing compatibility with various systems and allowing seamless integration into existing setups. The CBM920II is designed with a compact footprint, making it ideal for space-constrained environments while maintaining a robust build to withstand the rigors of daily use.

Furthermore, the printer includes an auto-cutter feature, enhancing the user experience by providing clean and professional receipt outputs. Its low power consumption and efficient design contribute to cost savings and reduced environmental impact over the device's lifecycle. With its combination of reliability, ease of maintenance, and flexible connectivity, the Citizen CBM920II Printer is a dependable choice for businesses seeking a durable and efficient printing solution to support their operational needs.

Citizen CBM920II Printer F.A.Q.

How do I load paper into the Citizen CBM920II Printer?

To load paper into the Citizen CBM920II Printer, first open the paper cover by pulling the release lever. Insert the paper roll with the printing side facing down. Pull the paper out slightly and close the cover, ensuring the paper feeds correctly through the printer.

What should I do if the printer is not printing?

If the printer is not printing, check if it is powered on and properly connected to the computer or POS system. Ensure there is paper loaded and that the print head is not overheated. You can also check for any error lights and consult the manual for further troubleshooting.

How can I clean the Citizen CBM920II Printer?

To clean the Citizen CBM920II Printer, turn off the printer and unplug it. Use a soft, dry cloth to wipe the exterior. For the interior, gently clean the print head and platen roller with a cotton swab moistened with isopropyl alcohol. Avoid using any harsh chemicals.

What is the procedure to change the ribbon in the CBM920II printer?

To change the ribbon, open the printer cover and remove the old ribbon cassette. Insert the new ribbon cassette by aligning it with the guides and ensuring the ribbon is taut. Close the printer cover and make sure it is securely latched.

How do I perform a self-test on the Citizen CBM920II Printer?

To perform a self-test, turn off the printer. While holding down the paper feed button, turn the printer back on. The printer will print a test page showing its current settings and configurations. Release the feed button once the test starts.

What should I do if the printed text is faint or unclear?

If the printed text is faint or unclear, check if the ribbon cassette is properly installed and not worn out. Replace the ribbon if necessary. Additionally, ensure that the paper is correctly loaded and the print head is clean.

Can the CBM920II printer be connected to a USB interface?

The Citizen CBM920II Printer typically comes with a serial or parallel interface. To connect it to a USB interface, you will need to use a compatible USB-to-serial or USB-to-parallel adapter. Ensure the adapter drivers are installed on your computer.

How do I reset the Citizen CBM920II Printer to factory settings?

To reset the printer to factory settings, refer to the user manual for specific instructions as it involves accessing the internal settings. Generally, it may require a combination of button presses or dip switch settings.

What paper sizes are supported by the CBM920II printer?

The Citizen CBM920II Printer supports standard 58mm width receipt paper. Ensure the paper roll is installed correctly to avoid jams and ensure optimal printing performance.

How can I resolve paper jams in the CBM920II printer?

To resolve paper jams, turn off the printer and carefully open the paper cover. Remove any jammed paper by gently pulling it out. Ensure there are no torn pieces left inside. Reload the paper correctly and close the cover before powering the printer back on.