Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Periodic cleaning
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
- 4.7 When the Paper Cover Cannot Be Opened
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type *L, *M
- 5.5 Adjusting Paper Sensor *L, *M
- 5.6 Full cutting label paper *L

Citizen CT-S4000L User's Manual

Pages 38

Year 2009

Language(s)

of 38

Citizen CT-S4000L Printer Specification

The Citizen CT-S4000L Printer is a versatile thermal printer designed for high-performance applications across various industries. It features a compact and robust design, suitable for environments where space is limited but reliability is essential. The printer supports a wide range of media types, including receipts, tickets, and labels, with a maximum paper width of 112 mm, providing flexibility in its usage. It boasts a high-speed printing capability of up to 150 mm per second, ensuring efficient and quick output.

Equipped with advanced connectivity options, the CT-S4000L offers USB, serial, and Ethernet interfaces, allowing seamless integration into existing systems. This connectivity is further enhanced by its compatibility with ESC/POS and other industry-standard commands, making it easy to integrate with various software applications. The printer's direct thermal printing technology eliminates the need for ink or ribbon, reducing maintenance needs and operational costs.

The Citizen CT-S4000L is designed with user-friendliness in mind, featuring an easy-to-load paper mechanism and an intuitive control panel. Its durable construction ensures long-lasting performance even in demanding environments, while the automatic cutter provides clean and precise cuts, enhancing the overall presentation of printed materials. The printer is also equipped with status indicators and error reporting functions to simplify troubleshooting and maintenance.

Overall, the Citizen CT-S4000L Printer is an efficient, reliable, and flexible solution for businesses looking for a high-quality thermal printer that can handle a variety of media types with ease. Its combination of speed, connectivity, and ease of use makes it an ideal choice for retail, hospitality, healthcare, and other sectors requiring consistent and high-volume printing.

Citizen CT-S4000L Printer F.A.Q.

How do I load paper into the Citizen CT-S4000L printer?

To load paper, open the printer cover by pressing the release button. Place the roll of paper into the holder so that the paper feeds from the bottom. Pull out a short length of paper and close the cover, ensuring the paper exits through the slot.

What should I do if the printer is not turning on?

Ensure the power cable is securely connected to both the printer and a working power outlet. Check the power switch on the side of the printer and make sure it is in the 'ON' position. If the printer still does not turn on, try using a different power cable or outlet.

How can I resolve frequent paper jams in the CT-S4000L printer?

To resolve paper jams, open the printer cover and remove any jammed paper. Check the paper path for obstructions and ensure the paper roll is correctly seated. Adjust the paper guides to the correct width for your paper.

What is the recommended maintenance routine for the Citizen CT-S4000L?

Regularly clean the printer by turning it off and using a dry cloth to wipe the exterior. Use a soft brush to remove dust from the paper path. Clean the print head with a cleaning pen or alcohol swab every few months to ensure optimal print quality.

How do I connect the CT-S4000L printer to a computer?

Connect the printer to your computer using a USB or Ethernet cable. Ensure the correct drivers are installed from the Citizen website. Follow the installation prompts to complete the setup on your computer.

What should I do if the printer is printing blank receipts?

Check if the paper is loaded correctly with the thermal side facing up. Verify that the printer is not out of paper. Ensure that the print head is clean and there are no obstructions in the paper path.

How can I change the print density on the CT-S4000L printer?

Access the printer settings through the control panel or printer driver interface on your computer. Adjust the print density setting to achieve the desired darkness. Save the settings before exiting.

Is there a way to test print on the CT-S4000L without sending a print job from the computer?

Yes, you can perform a self-test by turning off the printer, holding down the FEED button, and turning the printer back on. Release the FEED button when the printer starts printing the self-test page.

What should I check if the printer is printing slowly?

Check the print quality settings; higher quality settings can reduce speed. Ensure the printer is not overheating and that the paper path is clear. Update the printer firmware and drivers to the latest versions available.

How do I replace the print head on the Citizen CT-S4000L?

Turn off the printer and disconnect it from the power source. Open the printer cover and remove the screws holding the print head in place. Carefully disconnect the cables and replace with a new print head. Reconnect the cables, secure it with screws, and close the cover.