Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Periodic cleaning
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
- 4.7 When the Paper Cover Cannot Be Opened
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type *L, *M
- 5.5 Adjusting Paper Sensor *L, *M
- 5.6 Full cutting label paper *L

Citizen CT-S4000DCM User's Manual

Citizen CT-S4000DCM Printer manual cover

Pages 38

Year 2009

Language(s)

of 38

Citizen CT-S4000DCM Printer Specification

The Citizen CT-S4000DCM Printer is a robust and versatile printing solution designed for high-performance requirements in various commercial environments. It features a direct thermal printing method, enabling fast and efficient output with a print speed of up to 150 mm per second. The printer supports a maximum print width of 104 mm, accommodating a wide range of media sizes for diverse printing tasks. Its high-resolution output of 203 dpi ensures crisp and clear text and graphics, suitable for detailed receipts and labels.

The CT-S4000DCM is equipped with a USB 2.0 interface, providing reliable connectivity options for seamless integration with existing systems. It also includes optional interfaces such as Ethernet and Serial, enhancing its adaptability to different network configurations. The printer boasts a compact and durable design, with dimensions of 145 x 195 x 148 mm, making it an ideal choice for space-constrained environments without compromising on performance.

This model is engineered for user-friendly operation, featuring a drop-in paper loading mechanism that simplifies media changes, reducing downtime and enhancing productivity. The printer's robust construction ensures longevity, making it a cost-effective investment for businesses requiring dependable printing solutions. Additionally, it supports a variety of barcode symbologies, expanding its utility in retail and logistics applications.

Designed with sustainability in mind, the CT-S4000DCM complies with Energy Star standards, offering an eco-friendly printing solution that helps reduce energy consumption. Its wide range of compatible media types and advanced features make the Citizen CT-S4000DCM Printer a reliable choice for businesses seeking a high-quality, efficient, and adaptable printing solution.

Citizen CT-S4000DCM Printer F.A.Q.

How do I load paper into the Citizen CT-S4000DCM printer?

To load paper, open the printer cover, place the roll with the printable side facing outwards, pull the paper edge out a bit, and then close the cover. Ensure the paper is properly aligned with guides.

What should I do if the printer is not responding to print commands?

Check the printer connection and ensure it is powered on. Verify that the correct printer driver is installed and the printer is set as the default. Restart the printer and the computer if necessary.

How can I clean the print head of the CT-S4000DCM printer?

Turn off the printer and open the cover. Use a lint-free cloth lightly moistened with isopropyl alcohol to gently clean the print head. Allow it to dry completely before closing the cover and turning the printer back on.

What is the best way to store extra paper rolls for the CT-S4000DCM printer?

Store extra paper rolls in a cool, dry place away from direct sunlight and heat sources to prevent discoloration and degradation. Keep them in their packaging until use.

How do I perform a self-test on the Citizen CT-S4000DCM printer?

Turn off the printer, then press and hold the FEED button while turning it back on. Release the button when printing starts. The self-test will print the current settings and configurations.

What is the recommended maintenance schedule for optimal performance of the CT-S4000DCM?

Perform regular maintenance every three months or after every 50 km of paper printing. This includes cleaning the print head, checking connections, and inspecting the printer for any wear and tear.

How can I resolve paper jams in the CT-S4000DCM printer?

Turn off the printer, open the cover, and gently remove the jammed paper. Ensure no small pieces are left inside. Reload the paper properly and close the cover before turning the printer back on.

Can I adjust the print density on the Citizen CT-S4000DCM printer?

Yes, print density can be adjusted via the printer settings in the driver software. Access the printer properties and modify the density settings to achieve the desired print quality.

What should I check if the printed receipts are faded or unclear?

Ensure the paper is loaded correctly and is compatible with the printer. Check the print density settings and clean the print head to remove any dirt or residue that may affect print quality.

Is it possible to print logos or graphics with the CT-S4000DCM printer?

Yes, the CT-S4000DCM supports printing of logos and graphics. Use the printer driver software to upload and position the graphic files in your print job setup.