Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Periodic cleaning
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
- 4.7 When the Paper Cover Cannot Be Opened
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type *L, *M
- 5.5 Adjusting Paper Sensor *L, *M
- 5.6 Full cutting label paper *L

Citizen CT-S4000DC User's Manual

Pages 38

Year 2009

Language(s)

of 38

Citizen CT-S4000DC Printer Specification

The Citizen CT-S4000DC Printer is a robust thermal printing solution designed to deliver high-quality results for various applications, including retail and hospitality environments. This printer features a compact and sturdy design, making it suitable for both countertop and wall-mount installations, thus optimizing workspace efficiency. It supports fast print speeds of up to 150 mm per second, ensuring quick processing of receipts and other printed materials. The printer offers a print width of up to 112 mm, accommodating a wide range of paper sizes and enhancing versatility in usage.

Equipped with a USB, serial, and Ethernet interface, the CT-S4000DC provides flexible connectivity options to integrate seamlessly with existing systems. This makes it adaptable to both modern and legacy systems, ensuring long-term usability. The device is engineered with an advanced paper handling system that includes a top-loading mechanism, simplifying paper roll replacement and minimizing downtime. Its auto-cutter function enhances operational efficiency by facilitating precise and clean cuts for each print job.

The printer supports an extensive range of media types and thicknesses, catering to different business needs. It is compatible with ESC/POS and other prevalent printer command languages, ensuring ease of integration with various software solutions. The CT-S4000DC is also designed with energy efficiency in mind, featuring low power consumption in both active and standby modes. This makes it an eco-friendly choice for businesses looking to reduce their environmental footprint. Overall, the Citizen CT-S4000DC Printer combines high performance with reliability, making it an ideal choice for businesses seeking a durable and versatile printing solution.

Citizen CT-S4000DC Printer F.A.Q.

How do I load paper into the Citizen CT-S4000DC Printer?

To load paper into the Citizen CT-S4000DC Printer, open the printer cover, place the paper roll inside with the paper feeding from the bottom, and close the cover. Ensure the paper feeds correctly through the output slot.

What should I do if the printer is not turning on?

First, check if the power cable is properly connected to both the printer and the power outlet. Ensure the outlet is functioning by testing with another device. If the printer still doesn't turn on, try using a different power cable.

How can I clean the print head of the Citizen CT-S4000DC Printer?

Turn off the printer and unplug it from the power source. Open the printer cover and gently clean the print head using a lint-free cloth and a small amount of isopropyl alcohol. Allow it to dry completely before closing the cover and reconnecting the power.

Why is my printer printing blank pages?

Ensure that the paper is loaded correctly and that the print head is clean. Check the printer's settings to confirm it is not set to skip pages. Also, verify that the printer driver is correctly installed on your computer.

What maintenance routine should I follow for optimal printer performance?

Regularly clean the printer, including the print head and interior components, with a lint-free cloth. Check and replace the paper roll as needed, and ensure the printer is in a dust-free environment. Perform a self-test print periodically to ensure print quality.

How do I perform a self-test on the Citizen CT-S4000DC Printer?

To perform a self-test, turn off the printer, press and hold the feed button, then turn the printer back on while still holding the button. Release the button when printing begins. The printer will print a test page showing current settings and status.

What should I do if the printer is jamming frequently?

Check for any obstructions in the paper path and ensure the paper roll is installed correctly. Make sure the paper is not wrinkled or folded. Regularly clean the paper feed rollers to prevent slippage and jams.

How can I update the printer firmware?

Visit the Citizen website and download the latest firmware for the CT-S4000DC model. Follow the instructions provided with the firmware download to update the printer via a USB connection from your computer.

Why is the printer making unusual noises during operation?

Unusual noises may indicate a mechanical issue. Check for any debris inside the printer and ensure all components are properly seated. If the noise persists, the printer may require professional servicing.

How do I connect the Citizen CT-S4000DC Printer to a network?

To connect the printer to a network, ensure the printer is equipped with a network interface. Use the printer's control panel to configure the network settings, including IP address and subnet mask, or connect via a network cable if applicable.