Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Periodic cleaning
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
- 4.7 When the Paper Cover Cannot Be Opened
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type *L, *M
- 5.5 Adjusting Paper Sensor *L, *M
- 5.6 Full cutting label paper *L

Citizen CT-S4000 User's Manual

Pages 38

Year 2009

Language(s)

of 38

Citizen CT-S4000 Printer Specification

The Citizen CT-S4000 printer is a high-performance thermal printer designed for a variety of applications requiring reliable and efficient printing. It is engineered with advanced thermal printing technology, ensuring fast and quiet operation, making it suitable for environments such as retail, hospitality, and logistics. This printer supports a print width of up to 112mm and can accommodate paper rolls with diameters up to 102mm, providing flexibility for different printing needs.

The CT-S4000 offers a print speed of up to 150mm per second, facilitating quick transaction processing and minimizing wait times. It is equipped with a high-resolution print head that delivers sharp and clear text and graphics, enhancing the quality of printed materials. The printer includes multiple interface options such as USB, serial, and Ethernet, allowing for easy integration into various systems and networks.

Designed for durability, the CT-S4000 features a robust construction that can withstand the demands of high-volume usage. It includes a long-life auto-cutter, which ensures precise and clean cuts, reducing the likelihood of paper jams and maintenance requirements. The printer's compact design allows for easy installation in constrained spaces, and its user-friendly operation is complemented by straightforward paper loading and maintenance processes.

For enhanced functionality, the CT-S4000 supports a wide range of printing commands and barcode formats, enabling customization to meet specific application requirements. It is compatible with major operating systems, ensuring seamless operation across different platforms. Overall, the Citizen CT-S4000 is a versatile and reliable printing solution, combining speed, quality, and connectivity to deliver optimal performance in demanding environments.

Citizen CT-S4000 Printer F.A.Q.

How do I load paper into the Citizen CT-S4000 printer?

To load paper, open the printer cover, place the roll inside with the paper feeding from the bottom, and close the cover. Ensure the paper feeds correctly through the cutter slot.

What should I do if the printer is not printing?

Check if the printer is powered on and connected to the computer. Ensure there is paper in the printer and that the printer is not in an error state, indicated by flashing error lights.

How can I reset the Citizen CT-S4000 printer?

To reset the printer, turn off the power, wait a few seconds, and then turn it back on. This can help resolve minor errors or connectivity issues.

Why is my printout faded or incomplete?

Ensure the printer head is clean and the paper is correctly loaded. Check that the ribbon (if applicable) is not worn out, and replace it if necessary.

How do I perform a self-test on the Citizen CT-S4000?

To perform a self-test, turn off the printer, hold down the FEED button, and turn the printer back on. Release the FEED button once printing starts.

What maintenance does the Citizen CT-S4000 printer require?

Regular cleaning of the print head and platen roller is recommended. Use a soft, lint-free cloth and isopropyl alcohol for cleaning. Ensure the printer is powered off during maintenance.

How can I connect the printer to my computer?

Connect the printer to the computer using a USB, serial, or parallel cable, depending on your model. Install the necessary drivers from the Citizen website to ensure proper communication.

What do the LED indicator lights mean?

A steady green light indicates normal operation. A flashing red light indicates an error, such as paper out, cover open, or cutter jam. Refer to the user manual for a detailed LED status guide.

Can the Citizen CT-S4000 print barcodes?

Yes, the printer supports barcode printing. Refer to the printer's command set or software for specific instructions on barcode format and printing.

How do I update the firmware on my Citizen CT-S4000 printer?

Visit the Citizen website to download the latest firmware. Follow the provided instructions, typically involving connecting the printer to a computer and using a firmware update utility.