Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Precautions in Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Cleaning the Print Head
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type*L
- 5.5 Adjusting the Sensitivity of Paper Sensor*L
- 5.6 Printing Paper*L

Citizen CT-S2000L User's Manual

Pages 36

Year 2008

Language(s)

of 36

Citizen CT-S2000L Printer Specification

The Citizen CT-S2000L Printer is a robust and versatile thermal printer designed for high-performance and reliability in demanding environments. It features an advanced direct thermal printing technology that ensures crisp, clear output suitable for a variety of applications, including retail, hospitality, and ticketing. The printer supports a maximum print width of 80mm and achieves a high-speed printing rate of up to 220mm per second, optimizing efficiency and reducing wait times. It is equipped with a long-life print head guaranteed for up to 150 km of printing, making it ideal for high-volume usage.

The CT-S2000L integrates seamlessly with a wide range of systems, thanks to its multiple interface options, including USB, serial, and Ethernet connectivity. This flexibility allows for easy integration into existing setups and supports future scalability requirements. The printer is designed with a compact footprint, making it suitable for installation in space-constrained environments without compromising on performance. Its durable construction features spill-proof and dust-resistant properties, ensuring reliable operation even in challenging conditions.

Additional features include the capability for drop-in paper loading, which simplifies maintenance and minimizes downtime. The printer also supports a variety of paper thicknesses, enhancing its adaptability to different operational needs. Its compatibility with both ESC/POS and OPOS command systems allows for versatile software integration. The Citizen CT-S2000L is energy efficient, featuring a low power consumption design that contributes to reduced operational costs. Overall, the CT-S2000L stands out as a reliable and efficient solution, engineered to deliver exceptional performance across diverse commercial applications.

Citizen CT-S2000L Printer F.A.Q.

How do I load paper into the Citizen CT-S2000L printer?

To load paper, open the printer cover by pulling the release lever. Place the paper roll into the holder ensuring the paper feeds from the bottom. Pull the paper end towards the front, close the cover, and the printer will automatically feed and cut the paper.

What should I do if the printer is not turning on?

Ensure the power cable is securely connected to both the printer and a functioning power outlet. Check the power switch on the side of the printer is set to 'ON'. If the printer still does not turn on, try using a different power cable or outlet.

How can I resolve paper jam issues in my CT-S2000L printer?

Turn off the printer and open the cover. Remove any jammed paper carefully to avoid tearing. Check for any debris and ensure the paper roll is correctly positioned before closing the cover and restarting the printer.

Why is the print quality poor or faded on my receipts?

Ensure you are using the correct type of thermal paper recommended for the CT-S2000L. Check that the print head is clean. Use a soft, lint-free cloth to gently wipe the print head if necessary.

How can I connect the printer to my computer?

The CT-S2000L can be connected via USB or serial port. Ensure the correct driver is installed on your computer. Connect the appropriate cable from the printer to your computer, and the printer should be recognized automatically.

What is the procedure for cleaning the Citizen CT-S2000L printer?

Turn off and unplug the printer before cleaning. Use a soft, dry cloth to clean the outer casing. For the print head, use a soft cloth slightly dampened with alcohol. Ensure the printer is completely dry before reconnecting and turning on.

How do I perform a self-test on the CT-S2000L printer?

To perform a self-test, ensure the printer is off. While holding down the 'Feed' button, turn the printer on. The self-test will print automatically, providing information about the printer's current settings and status.

How can I update the firmware on my CT-S2000L printer?

Download the latest firmware from the Citizen website. Connect the printer to your computer via USB. Use the provided firmware update utility to upload the firmware to the printer following the on-screen instructions.

What should I do if the red error light is flashing on my printer?

A flashing red error light can indicate various issues, such as paper out, paper jam, or cover open. Check for these conditions and resolve as necessary. If the error persists, consult the user manual for further troubleshooting steps.

How do I change the language setting on the printer's interface?

Access the printer's settings menu through the control panel or printer driver interface on your computer. Navigate to the language settings and select your preferred language. Restart the printer to apply the changes.