Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Precautions in Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Cleaning the Print Head
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type*L
- 5.5 Adjusting the Sensitivity of Paper Sensor*L
- 5.6 Printing Paper*L

Citizen CT-S2000DC User's Manual

Pages 36

Year 2008

Language(s)

of 36

Citizen CT-S2000DC Printer Specification

The Citizen CT-S2000DC Printer is a compact, high-performance thermal printer designed for retail and hospitality environments. It features a sleek, durable design that supports high-speed printing up to 220 mm per second, ensuring efficient transaction processing. The printer is equipped with dual interface capabilities, offering USB and serial connectivity to seamlessly integrate with various POS systems. Its compatibility with popular operating systems enhances versatility and ease of deployment.

The CT-S2000DC is engineered with a drop-in paper loading mechanism, simplifying maintenance and reducing downtime during operation. It supports multiple paper widths, catering to diverse printing requirements, and includes an adjustable paper guide for user convenience. The printer's robust construction ensures reliability, while its energy-efficient operation aligns with contemporary environmental standards.

Additionally, the CT-S2000DC incorporates advanced printer driver functionalities, facilitating smooth interaction with software applications. It is capable of producing high-resolution prints with sharp graphics and clear text, essential for professional receipt presentation. The printer also supports a range of barcode formats, expanding its utility in various transactional contexts.

For enhanced user interaction, the Citizen CT-S2000DC features an intuitive interface with LED indicators that provide clear status updates. Its compact footprint allows for flexible installation options, fitting seamlessly into space-constrained environments. Overall, the CT-S2000DC offers a blend of speed, reliability, and versatility, making it an ideal solution for businesses seeking a robust printing solution in demanding retail and hospitality sectors.

Citizen CT-S2000DC Printer F.A.Q.

How do I load paper into the Citizen CT-S2000DC printer?

To load paper, open the printer cover by pulling the release lever. Insert the paper roll with the leading edge coming from the bottom, then close the cover and ensure the paper feeds correctly.

What should I do if the printer is not turning on?

Ensure that the power cable is securely connected to both the printer and the power outlet. Verify that the outlet is working by testing another device. If the issue persists, check the power switch and the printer's internal fuses.

How can I resolve paper jams in the CT-S2000DC printer?

Turn off the printer and open the cover. Carefully remove any jammed paper by pulling it in the direction of the paper feed to avoid tearing. Once cleared, reload the paper and close the cover.

How do I clean the print head on my Citizen CT-S2000DC?

Turn off the printer and open the cover. Use a soft, lint-free cloth moistened with alcohol to gently wipe the print head. Allow it to dry completely before closing the cover and turning the printer back on.

What are the common error codes on the CT-S2000DC, and how do I fix them?

Refer to the printer's manual for specific error codes. Common ones include paper end errors, which require loading a new roll, and cover open errors, which require ensuring the cover is fully closed.

How can I adjust the print density on my CT-S2000DC printer?

Adjust the print density through the printer settings. This is typically done via the control panel or printer driver settings, where you can select the desired density level.

What maintenance should be done regularly on the CT-S2000DC printer?

Regular maintenance includes cleaning the print head, checking and replacing the paper roll as needed, and ensuring the device is free of dust and debris. Conduct these tasks monthly or as usage dictates.

How do I connect the CT-S2000DC printer to my computer?

Connect the printer to your computer using a USB or serial cable. Install the necessary drivers from the Citizen website or the installation CD provided with the printer. Ensure the connection is secure and the drivers are up to date.

Can the CT-S2000DC printer handle different paper sizes?

Yes, the CT-S2000DC can handle various paper sizes. Adjust the paper guides in the printer to match the width of the paper being used. Refer to the printer specifications for compatible sizes.

What should I do if the printed text is not clear or missing?

Ensure the print head is clean and the paper is correctly loaded. Check the print density settings, and if necessary, replace the paper with a new roll to see if the issue persists.