Contents

WEEE MARK
Declaration of Conformity
GENERAL PRECAUTIONS
SAFETY PRECAUTIONS
- PRECAUTIONS ON PRINTER INSTALLATION
- PRECAUTIONS IN HANDLING THE PRINTER
- DAILY MAINTENANCE
THE TABLE OF CONTENTS
1. GENERAL OUTLINE
- 1.1 Features
- 1.2 Unpacking
- 1.3 Model Classification
- 1.4 Basic Specifications
2. EXPLANATION OF PRINTER PARTS
- 2.1 Printer Appearance
- 2.2 Printer Cover Inside
- 2.3 Other Built-in Functions
3. PREPARATION
- 3.1 Connecting the AC Power Cord
- 3.2 Connecting Interface Cables
- 3.3 Connecting the Cash Drawer
- 3.4 Precautions in Installing the Printer
- 3.5 Partition for Paper Roll
- 3.6 Setting DIP Switch
- 3.7 Adjusting the Paper Near-end Sensor
4. MAINTENANCE AND TROUBLESHOOTING
- 4.1 Setting/Replacing the paper roll
- 4.2 Removing Jammed Paper
- 4.3 Cleaning the Print Head
- 4.4 Self-printing
- 4.5 Hexadecimal Dump Printing
- 4.6 Error Indication
5. OTHER
- 5.1 External Views and Dimensions
- 5.2 Printing Paper
- 5.3 Manual Setting of Memory Switch
- 5.4 Selecting Paper Type*L
- 5.5 Adjusting the Sensitivity of Paper Sensor*L
- 5.6 Printing Paper*L

Citizen CT-S2000 User's Manual

Pages 36

Year 2008

Language(s)

of 36

User's Manual

36 pages

Command Reference

565 pages

Citizen CT-S2000 Printer Specification

The Citizen CT-S2000 Printer is a versatile and robust thermal point-of-sale printer designed for high-performance environments. It features a compact design, making it suitable for a wide range of applications such as retail, hospitality, and ticketing. The printer supports a fast print speed of up to 220 mm per second, ensuring efficient transaction processing. It offers high-resolution printing at 203 dpi, delivering clear and precise receipts and graphics. The CT-S2000 is equipped with a dual interface, including USB and serial connections, providing flexible integration options with various systems. It supports multiple paper widths, including 58 mm and 80 mm, accommodating different receipt sizes. The printer features an innovative Spill-Shield design that protects it from moisture and dust, enhancing its durability in demanding environments. An integrated power supply reduces cable clutter and simplifies setup. The CT-S2000 includes advanced features such as a long-life thermal head and a cutter rated for up to two million cuts, ensuring reliability and longevity. It supports a wide range of character sets and barcode symbologies, making it adaptable for international use. The printer is compatible with various operating systems and features easy-to-use driver software, simplifying installation and operation. Its compact size and front-loading paper mechanism allow for easy placement and paper replacement in constrained spaces. The Citizen CT-S2000 also offers options for wall mounting, further extending its versatility and space-saving capabilities. Overall, this printer combines speed, reliability, and flexibility, making it a suitable choice for businesses seeking efficient and durable printing solutions.

Citizen CT-S2000 Printer F.A.Q.

How do I load paper into the Citizen CT-S2000 printer?

To load paper into the Citizen CT-S2000 printer, open the printer cover, insert the paper roll with the paper feeding from the bottom, pull the paper out slightly, and close the cover. Ensure the paper feeds correctly through the printer.

What should I do if the printer is not turning on?

Check the power cable connections to ensure they are secure. Verify that the power outlet is functional by testing with another device. If the printer still does not turn on, contact technical support for further assistance.

How can I resolve frequent paper jams in the printer?

To resolve frequent paper jams, ensure that the paper is properly aligned and not exceeding the maximum roll size. Clean the paper path with a soft cloth to remove any debris. If jams persist, inspect the printer for damaged parts and replace them as necessary.

What maintenance is recommended for the thermal print head?

Regularly clean the thermal print head with a cotton swab moistened with isopropyl alcohol. Avoid touching the print head with bare hands to prevent damage. Perform this maintenance every two to three months depending on usage.

How do I reset the Citizen CT-S2000 printer to its factory settings?

To reset the printer to factory settings, press and hold the 'FEED' button while turning on the printer. Continue holding the button until the printer begins to initialize. This process will restore the default settings.

Why is the printer printing blank receipts?

If the printer is printing blank receipts, check that the thermal paper is installed correctly with the thermal side facing the print head. Verify that the paper is compatible with the printer. Also, ensure that the print head is functioning properly.

How can I update the firmware on the Citizen CT-S2000 printer?

To update the firmware, download the latest firmware version from the Citizen website. Connect the printer to a computer via USB, and use the provided update utility to flash the new firmware to the printer, following the on-screen instructions.

What should I do if the printer is not connecting to my network?

Ensure that the printer is within range of your network and that the network settings are correctly configured. Restart the printer and your router. If the issue persists, check for firmware updates or consult the network administrator for assistance.

How do I change the paper width settings on the CT-S2000 printer?

To change the paper width settings, access the printer’s settings via the control panel or printer driver software. Adjust the paper width setting to match the size of the paper being used, ensuring compatibility with the print layout.

What steps should I follow to clean the printer's exterior?

To clean the printer's exterior, use a soft, damp cloth to wipe away dust and dirt. Avoid using harsh chemicals or abrasive materials that could damage the printer's surface. Ensure the printer is powered off and unplugged during cleaning.