Citizen CT-E301 User's Manual

Citizen CT-E301 Printer manual cover
Pages 58
Year 2021
Language(s)
Czech cs
German de
English en
Finnish fi
French fr
Hungarian hu
Italian it
Romanian; Moldavian; Moldovan ro
Russian ru
Swedish sv
Danish dk
Spanish sp
Dutch; Flemish nl
Polish pl
Portuguese pt

Citizen CT-E301 Printer Specification

The Citizen CT-E301 Printer is a versatile and compact thermal printer designed to cater to various retail and hospitality environments. With dimensions of 170 x 132 x 140 mm, it offers a space-efficient solution for businesses that require reliable and efficient printing capabilities. The printer supports a print width of 80 mm and delivers high-resolution output at 203 dpi, ensuring clear and precise print quality for receipts and other documentation.

The CT-E301 is engineered with a print speed of up to 250 mm per second, allowing for quick and seamless transactions in high-traffic scenarios. Its advanced drop-in paper loading mechanism simplifies paper roll replacement, minimizing downtime and enhancing operational efficiency. The printer supports multiple interfaces, including USB, Serial, Ethernet, and optional Wi-Fi, providing flexible connectivity options to suit diverse IT environments.

Designed with durability in mind, the printer features a robust construction that can withstand the demands of busy retail settings. It includes an integrated power supply, reducing cable clutter and facilitating a clean and organized workspace. The CT-E301 is also equipped with an anti-microbial casing, making it an ideal choice for environments where hygiene is paramount.

The Citizen CT-E301 is compatible with major operating systems and is easy to integrate with existing POS systems, thanks to its comprehensive driver support. The printer's energy-efficient design aligns with modern sustainability requirements, offering low power consumption without compromising performance. Overall, the Citizen CT-E301 Printer is a reliable and efficient solution that combines high-performance printing with user-friendly features, making it a valuable asset for businesses seeking to enhance their customer service experience.

Citizen CT-E301 Printer F.A.Q.

How do I install the Citizen CT-E301 printer driver on Windows?

To install the Citizen CT-E301 printer driver on Windows, download the latest driver from the Citizen Systems website. Run the installer and follow the on-screen instructions to complete the installation. Connect the printer to your computer using a USB cable when prompted.

What should I do if the Citizen CT-E301 printer is not printing?

If the printer is not printing, ensure it is connected to a power source and turned on. Check the connection between the printer and the computer. Verify that the printer driver is installed correctly and that there is no paper jam. Restart both the printer and the computer.

How can I perform a self-test on the Citizen CT-E301 printer?

To perform a self-test, turn off the printer. Press and hold the feed button while turning the printer back on. Release the feed button when the self-test begins. This will print a test page showing the printer's current settings.

What type of paper is compatible with the Citizen CT-E301 printer?

The Citizen CT-E301 printer is compatible with thermal paper rolls with a width of 80mm and a diameter of up to 83mm. Always use high-quality thermal paper to ensure the best print results and to prolong the printer's lifespan.

How do I clean the print head of the Citizen CT-E301 printer?

To clean the print head, power off the printer and open the cover. Use a soft, lint-free cloth slightly moistened with isopropyl alcohol to gently wipe the print head. Avoid using sharp objects or abrasive materials to prevent damage.

How can I change the paper roll in the Citizen CT-E301 printer?

Open the printer cover and remove the empty paper roll. Insert a new paper roll with the paper feeding from the bottom. Pull the paper slightly over the cutter and close the cover. Press the feed button to advance the paper.

What should I do if the Citizen CT-E301 printer shows a paper jam error?

If a paper jam error occurs, open the printer cover and remove any jammed paper. Ensure the paper roll is correctly loaded and that there are no foreign objects inside the printer. Close the cover and restart the printer.

How do I update the firmware of the Citizen CT-E301 printer?

To update the firmware, download the latest firmware version from the Citizen Systems website. Connect the printer to your computer via USB. Run the firmware update utility and follow the on-screen instructions to complete the update.

Can I connect the Citizen CT-E301 printer via Bluetooth?

The Citizen CT-E301 printer does not natively support Bluetooth connectivity. It primarily connects via USB or Ethernet, depending on the model. Check your specific model documentation for available connection options.

How do I reset the Citizen CT-E301 printer to factory settings?

To reset the printer to factory settings, turn off the printer. Press and hold the feed button while turning the printer back on. Release the button when the self-test begins, then press the feed button twice quickly. The printer will reset to factory settings.