Citizen CMP-25 User's Manual

Pages 38

Year 2017

Language(s)

of 38

Citizen CMP-25 Printer Specification

The Citizen CMP-25 Printer is a compact, mobile thermal printer designed for on-the-go printing needs. It provides high-speed printing capabilities, reaching up to 127 mm per second, making it suitable for quick receipt and label production. The printer supports a wide media width, accommodating paper rolls up to 58 mm, and offers easy paper loading through its clamshell design, enhancing user convenience.

Connectivity options are versatile, including Bluetooth, USB, and serial interfaces, ensuring compatibility with a variety of devices and systems. The Bluetooth feature is particularly beneficial for mobile applications, enabling wireless printing from smartphones, tablets, and other portable devices. The CMP-25 is equipped with a robust rechargeable battery, providing extended operating time, which is crucial for field operations.

It is engineered to withstand challenging environments, boasting a rugged design that can endure drops from up to 1.2 meters, alongside IP42-rated dust and water resistance. This durability makes it ideal for industries such as retail, logistics, and field services where mobility and reliability are paramount.

The printer is compatible with major operating systems, including iOS, Android, and Windows, and supports multiple languages and character sets, enhancing its adaptability to various regional requirements. It also includes advanced features for easy integration, such as customizable firmware and software development kits (SDKs), which facilitate seamless integration into existing systems.

Overall, the Citizen CMP-25 Printer is a versatile, durable, and user-friendly solution, providing efficient mobile printing for diverse applications. Its combination of speed, connectivity, and ruggedness makes it a valuable asset for professionals requiring reliable mobile printing solutions.

Citizen CMP-25 Printer F.A.Q.

How do I load paper into the Citizen CMP-25 printer?

To load paper into the Citizen CMP-25 printer, open the paper cover by pressing the release button. Insert the paper roll with the printing side facing out. Close the cover and ensure the paper feeds correctly through the slot.

What should I do if the printer is not turning on?

Ensure that the battery is charged and properly installed. If using an AC adapter, check all connections. Try resetting the printer by removing the battery and reattaching it after a few seconds.

How can I connect the CMP-25 printer to a mobile device?

To connect the CMP-25 to a mobile device, enable Bluetooth on your device and turn on the printer. Search for available Bluetooth devices and select the CMP-25 from the list. Use the passkey '0000' if prompted.

Why is my printed output faint or missing?

Ensure the paper is thermal and correctly loaded. Check if the thermal head is clean; if not, clean it with a soft cloth and isopropyl alcohol. Also, verify the battery level, as a low battery can affect print quality.

How do I perform a self-test on the Citizen CMP-25 printer?

To perform a self-test, turn off the printer. Press and hold the feed button while turning the printer back on. Release the feed button once printing starts. The printer will print a self-test page indicating current settings and status.

What maintenance is required for the CMP-25 printer?

Regularly clean the thermal head using a soft cloth and isopropyl alcohol. Check and clean the paper path to avoid jams. Ensure the battery contacts are clean and free from corrosion.

How can I update the firmware on my CMP-25 printer?

Visit the Citizen Systems website to download the latest firmware. Follow the instructions provided, typically involving connecting your printer to a computer via USB and running the firmware update utility.

What should I do if the paper keeps jamming in the printer?

Check that you are using the correct paper type and size. Make sure the paper is loaded correctly and the roll is not loose. Clean the paper path and rollers to remove any debris or residue.

How do I replace the battery in the CMP-25 printer?

Turn off the printer and open the battery cover. Remove the old battery by pulling it out gently. Insert the new battery, ensuring the contacts align correctly. Close the battery cover securely.

Can the CMP-25 printer print using a USB connection?

Yes, the CMP-25 printer can print via USB. Connect the printer to your computer or device using a USB cable. Ensure the necessary drivers are installed for your operating system to recognize the printer.