Contents

INTRODUCTION
- IMPORTANT SAFETY INSTRUCTIONS
- NOTICE
- SAFETY INSTRUCTIONS
Chapter 1 Setup
- Confirmation of Carton Contents
- Part Names and Functions
- Connection to Power
- Driver Installation
- Connection to a Computer
Chapter 2 Printer Operation
- Power ON/OFF
- Normal Operating Mode
- Setting the Media
- Mode Settings
- Emulation Auto Detect: Cross-EmulationTM
- Manually Selecting the Printer Emulation
Chapter 3 Ptrienter Adjustments
- Sensor Adjustments
- Media Thickness Adjustment
- Media Width Adjustment
- Cleaning
Appendixes
- Troubleshooting
- Specifications
- Interfaces

Citizen CL-S521 II User's Manual

Pages 56

Year 2019

Language(s)

of 56

Citizen CL-S521 II Printer Specification

The Citizen CL-S521 II Printer is a compact and efficient thermal transfer label printer designed for a wide range of labeling applications. It features a durable construction with a robust metal chassis that ensures reliability and longevity in demanding environments. The printer boasts a printing resolution of 203 dpi, providing clear and precise text and barcodes suited for various labeling needs. It supports a maximum print width of 4.1 inches and a maximum print speed of up to 6 inches per second, optimizing productivity for medium to high-volume tasks.

Equipped with the innovative ARCP™ (Active Ribbon Control and Positioning) system, the CL-S521 II ensures consistent ribbon tension and alignment, minimizing media waste and enhancing print quality. The printer is compatible with a wide range of media types and sizes, accommodating labels, tags, and continuous media with ease. Connectivity options include USB and serial interfaces, facilitating seamless integration into existing systems and making it versatile for different operational setups. Additionally, the optional Ethernet interface allows for network connectivity, enabling centralized management and control in networked environments.

The CL-S521 II is user-friendly, with a straightforward setup process and easy-to-navigate controls. Its Hi-Lift™ mechanism simplifies media loading and maintenance, reducing downtime and enhancing operational efficiency. The printer is supported by Citizen's comprehensive software suite, which includes Windows drivers and label design software, ensuring compatibility with various operating systems and simplifying label creation and printing tasks. Overall, the Citizen CL-S521 II Printer is a reliable and versatile solution for businesses seeking a robust and efficient labeling system.

Citizen CL-S521 II Printer F.A.Q.

How do I change the media type settings for the Citizen CL-S521 II printer?

To change the media type settings on the Citizen CL-S521 II, access the printer’s control panel. Navigate to the 'Media Type' option and select the appropriate media type setting for your current print job. Ensure that the media type matches the loaded media.

What should I do if the printer is not feeding labels correctly?

First, check the alignment of the labels in the media tray. Ensure that the media guides are correctly adjusted to the width of the labels. Additionally, clean the media sensors and check for any obstructions in the media path.

How can I calibrate the Citizen CL-S521 II printer?

To calibrate the printer, turn off the printer, then press and hold the 'FEED' button while turning it back on. Release the button when the printer starts feeding labels. This process will recalibrate the sensors for the current media type.

What steps should I take if the printer displays a 'Ribbon Error'?

Ensure that the ribbon is correctly installed and that it's not wrinkled or torn. Verify that the ribbon sensor is clean and properly positioned. If the error persists, reset the printer and try reloading the ribbon.

How do I perform a factory reset on the Citizen CL-S521 II printer?

To perform a factory reset, turn off the printer. Then, press and hold the 'PAUSE' and 'FEED' buttons while turning the printer on. Continue holding the buttons until the printer indicates a reset.

What maintenance is required for the Citizen CL-S521 II printer?

Regular maintenance includes cleaning the printhead, platen roller, and media sensors. Use a lint-free cloth and isopropyl alcohol to clean these components, ensuring the printer is turned off and unplugged during cleaning.

How can I resolve print quality issues such as smudging or fading?

Check the printhead for dirt or damage, and clean it if necessary. Ensure the ribbon and media are compatible and properly installed. Adjust the print speed and darkness settings to improve print quality.

Why is my printer not connecting to the computer?

Confirm that all cables are securely connected. Verify that the correct printer drivers are installed on your computer. Try using a different USB port or cable, and ensure the printer is powered on and in a ready state.

How do I update the firmware on the Citizen CL-S521 II printer?

Download the latest firmware from the Citizen website. Connect the printer to your computer via USB, then use the provided utility to upload the firmware to the printer. Follow the on-screen instructions to complete the update.

What should I do if the printer frequently jams?

Check for any obstructions in the media path and ensure that the media is loaded correctly. Verify that the media guides are properly aligned and that the media type settings match the loaded media. Regular cleaning of the printer can also help reduce jams.