Yealink VC800, VC500 Administrator Guide

Yealink VC800, VC500 manual cover
Pages 281
Year 2018
Language(s)
English en

Yealink VC800, VC500 Specification

The Yealink VC800 and VC500 are sophisticated video conferencing systems designed for seamless communication in medium to large meeting rooms. Both models are part of Yealink's advanced VC series, known for high-quality video and audio performance.

The Yealink VC800 is engineered to support dual 1080P/60FPS video conferencing, offering clear and fluid motion. It features a powerful built-in 24x HD optical zoom PTZ camera, providing exceptional clarity and coverage. The VC800 supports an eight-site HD video conferencing and can be expanded to 16 sites with an optional license, catering to larger meetings. It includes H.265/HEVC codec support for efficient bandwidth usage and superb video quality. The device integrates an array of microphones and a speaker to ensure optimal audio clarity, employing Yealink's Noise Proof technology to minimize background noise.

The Yealink VC500 is targeted towards medium-sized meeting spaces, offering a balanced mix of quality and affordability. It supports 1080P/60FPS video conferencing, ensuring high-definition video output. The VC500 comes with a 5x optical zoom camera, perfect for capturing participants with precision. It supports a five-site HD video conferencing, expandable to eight sites with an additional license. Similar to the VC800, it includes H.265/HEVC codec technology for effective bandwidth management and high-quality video. The VC500 is equipped with a microphone array and Yealink Noise Proof technology for clear audio.

Both systems are designed for easy setup and use, featuring intuitive interfaces and seamless integration with various platforms. They support touch control and remote management, enhancing user experience and operational efficiency. With robust security features and flexible deployment options, the Yealink VC800 and VC500 are ideal solutions for modern business communication needs.

Yealink VC800, VC500 F.A.Q.

How do I set up the Yealink VC800 for the first time?

To set up the Yealink VC800, connect the codec to a display, network, and power source. Attach the camera, then pair the remote control with the device. Follow the on-screen prompts to configure network settings and register the device with your preferred video conferencing service.

What should I do if the Yealink VC500 camera is not displaying video?

First, ensure the camera is properly connected to the codec and powered on. Check the HDMI cables and connections between the codec and the display. Verify that the correct video input source is selected on the display. Update the firmware if necessary.

How can I troubleshoot audio issues on the Yealink VC800?

Ensure the microphones are connected properly and not muted. Check the audio settings in the system menu and verify that the correct input and output devices are selected. Test the audio using the system's test function.

Can I integrate the Yealink VC500 with Microsoft Teams?

Yes, the Yealink VC500 can be integrated with Microsoft Teams using the Teams Room System setup. Ensure your device is running the compatible firmware and follow the integration instructions provided by Yealink and Microsoft.

How do I perform a firmware update on the Yealink VC800?

Access the web interface of the VC800 by entering its IP address in a web browser. Log in with admin credentials, navigate to the 'Upgrade' section, and upload the latest firmware file. Follow the instructions to complete the update.

What steps should I take to maintain the Yealink VC500 system?

Regularly clean the camera lens and microphones. Ensure all cables are securely connected and in good condition. Perform periodic firmware updates and check for any system notifications about hardware or software issues.

How do I reset the Yealink VC800 to factory settings?

To reset the VC800, navigate to the 'Settings' menu, select 'Advanced', and choose 'Reset to Factory'. Confirm the reset and the system will reboot to its original settings. Note that this will erase all custom configurations.

What network requirements are needed for optimal performance of the Yealink VC500?

Ensure a stable internet connection with sufficient bandwidth, ideally 2 Mbps for HD video calls. Use a wired connection for stability, and configure Quality of Service (QoS) settings to prioritize video conferencing traffic.

How can I resolve connectivity issues with the Yealink VC800?

Check the network cables and connections. Ensure the network settings are configured correctly and that the device is registered with your video conferencing service. Restart the device and your network equipment if necessary.

Is it possible to use multiple cameras with the Yealink VC500?

Yes, the Yealink VC500 supports multiple camera inputs. You can connect additional cameras to the codec and configure the system to switch between different video sources as needed.