Contents

Contents
About This Guide
- Related Documentations
Getting Started
- Hardware of MP52
- Power LED Indicator
- Accessing Screens on Yealink Teams Phones
  - Home Screen
  - Accessing the Calls Screen
  - Accessing the Voicemail Screen
  - Accessing the People Screen
- Entering Data and Editing Fields
Signing into Microsoft Teams and Locking Your Phone
- Signing into Your Device
  - Signing into Microsoft Teams via Web Sign-in
- Signing out of Your Device
- Phone Lock
  - Creating a Lock PIN
  - Setting the Idle Timeout for Phone Lock
  - Unlocking Your Phone
  - Changing Your Lock PIN
  - Disabling Phone Lock
- Using a Teams Phone as a Common Area Phone
  - Signing into a CAP/Meeting Account
  - Signing out of a Common Area Phone
Changing Your Presence Status
Contacts
- View All Contact Groups
Managing Delegates
- Adding a Delegate from Settings
- Forwarding All Incoming Calls to Delegates
- Forwarding Incoming Calls to Delegates if Unanswered
- Synchronizing Incoming Calls to Delegates
Boss/Admin Delegate Call Feature
- Call on behalf of
- Boss's Call Status
- Boss' Held Call
Operating Calls
- Switching among the Handset, Speakerphone and Headset Modes
- Placing Calls
  - Calling Contacts
  - Dialing the Number
  - Placing Multiple Calls
  - Redialing a Number
  - Placing an Emergency Call from a Locked Phone
  - Auto Dial for Extension Dialing
- Answering Calls
  - Answering a Call
  - Answering a Call When in a Call
- Call Merge
- Muting and Unmuting Audio
- Holding and Resuming Calls
  - Placing a Call on Hold
  - Resuming a Call
- Ending or Rejecting an Active Call
- Transferring Calls
  - Performing a Blind Transfer
  - Performing a Consultative Transfer
- Forwarding All Incoming Calls
  - Forwarding Calls to Voicemail
  - Forwarding Calls to a Contact or Number
  - Forwarding All Incoming Calls to Delegates
- Forwarding Incoming Calls if Unanswered
- Synchronizing Incoming Calls to the Specified Contact/Delegates
- Blocking Calls with No Caller ID
- Anonymous Call
Conference Calls
- Initiating a Conference Call
- Holding and Resuming a Meeting
  - Putting Yourself on Hold
  - Resuming a meeting
- Managing the Conference Participants
  - Muting All Conference Participants
  - Muting Individual Conference Participants
  - Removing the Participants from the Conference
  - Re-inviting the Participants Who Have been Removed
  - Viewing the Details of Participants
- Adding Participants to a Conference Call
- Recording a Meeting
- Turning on Live Captions
- Raising Hand
- Leaving the Conference
Using the Voicemail
- Listening to the Voicemail
- Deleting Voicemail Messages
Teams Device Settings
- Setting the Language
- Time and Date Display
  - Setting the Time and Date Manually
  - Changing the Time and Date Format
- Screen Savers
  - Disabling Screen Saver
  - Changing the Waiting Time for Screen Saver
  - Changing the Screen Saver Background
- Changing the Backlight Active Level and Backlight Time
- Bluetooth
  - Activating/Deactivating the Bluetooth Mode
  - Pairing and Connecting the Bluetooth Devices
  - Editing Your Device Name
  - Enabling/Disabling Your Device Discovery
  - Renaming the Paired Bluetooth Devices
  - Disconnecting the Bluetooth Device
  - Un-pairing the Bluetooth Devices
- Accessibility Features
  - High Contrast Mode
  - Color Correction
- Setting Ringtones
Wireless Network
- Activating/Deactivating the Wi-Fi Mode
- Connecting to an Available Wireless Network Manually
- Viewing the Wireless Network Information
- Disconnecting the Wireless Network Connection
Optional Accessories with Your Phone
- Bluetooth Headset
- Wireless Headset
- USB Speakerphone CP900 / CP700
Getting More Information About Microsoft Teams
- Viewing More Information About Microsoft Teams
- Company Portal
- Sending Feedback
Maintaining Teams Devices
- Rebooting Your Device
- Viewing Device Status
- Resetting Your Device
Troubleshooting
- Why is the screen blank?
- Why does the device display Network unavailable?
- Why does the device display time and date incorrectly?
- How can I obtain the MAC address of a device when the device is not powered on?
- Why can't I receive calls?
- Checking the IP Address of Device

Yealink MP52 User's Guide

Pages 42

Year 2021

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Yealink MP52 Specification

The Yealink MP52 is a state-of-the-art IP phone designed to cater to business communication needs with advanced features and user-friendly functionality. It integrates seamlessly into Microsoft Teams environments, offering a streamlined experience for users. The device is equipped with a 2.8-inch color LCD display, providing clear visibility and easy navigation through its intuitive interface. Its powerful audio capabilities are supported by Yealink's Optima HD Voice technology and a full-duplex speakerphone with Acoustic Echo Cancellation, ensuring crystal-clear communication.

The MP52 supports a range of connectivity options, including dual-port Gigabit Ethernet with integrated Power over Ethernet (PoE), minimizing cable clutter and simplifying installation. It features a USB Type-A port for headset connections, enhancing the user experience for call management and audio clarity. The phone is built on the Android operating system, ensuring compatibility and integration with various applications and services.

Security is a priority, with the MP52 supporting robust encryption protocols to safeguard communications. The device is equipped with a range of management features, including remote provisioning and monitoring, which simplify deployment and maintenance. Its compact design, combined with a high-quality build, makes it a durable choice for any office environment.

In summary, the Yealink MP52 is a versatile and reliable IP phone tailored for Microsoft Teams, offering excellent audio quality, secure communications, and easy integration into existing IT infrastructure. Its advanced features and ease of use make it an ideal choice for businesses seeking to enhance their communication capabilities.

Yealink MP52 F.A.Q.

How do I set up the Yealink MP52 for the first time?

To set up the Yealink MP52, connect the phone to a power source and an Ethernet cable. Once powered on, follow the on-screen instructions to configure network settings and register the device with your VoIP provider.

What is the best way to update the firmware on the Yealink MP52?

To update the firmware, access the phone’s web interface by entering its IP address in a browser. Navigate to the 'Upgrade' section, upload the firmware file, and follow the prompts to complete the update.

How can I troubleshoot audio quality issues on the Yealink MP52?

Check network connectivity and ensure there is sufficient bandwidth. Verify that the phone's audio settings are correct and check for any firmware updates that may address audio issues.

What steps should I take if the Yealink MP52 is not powering on?

Ensure that the power adapter is properly connected and functioning. Try using a different power outlet or adapter. If using PoE, check that the Ethernet cable and switch are working correctly.

How do I reset the Yealink MP52 to factory settings?

Press the 'OK' button for 10 seconds until the reset prompt appears. Confirm the reset action to restore the phone to factory settings. Note that this will erase all custom configurations.

Can I use a headset with the Yealink MP52, and if so, how?

Yes, the Yealink MP52 supports headsets. Connect a compatible headset to the RJ9 port on the phone, or use a Bluetooth headset if the model supports it. Configure headset settings via the phone menu if necessary.

How can I configure speed dial on the Yealink MP52?

Access the phone menu, navigate to 'Features' > 'DSS Keys', and assign the desired speed dial numbers to the available keys. Save the configuration to apply the changes.

What should I do if the Yealink MP52 cannot connect to the network?

Verify the Ethernet cable connection and check network settings on the phone. Ensure that DHCP is enabled if using automatic IP assignment. Restart the phone and router if necessary.

How do I transfer a call on the Yealink MP52?

During an active call, press the 'Transfer' button, enter the recipient's number, and press 'Transfer' again to complete the process. You can also use the 'Consultative Transfer' for announcing the call before transferring.

How can I customize the ringtone on the Yealink MP52?

Go to the 'Settings' menu, select 'Basic', and then 'Ring Tones'. Choose your preferred ringtone from the available list and confirm your selection to set it as the default.