Yealink T41P Quick Start Guide

www.yealink.com Applies to firmware version 29.8.0.60 or later.

T41P-Skype for Business Edition

Quick Start Guide (V8.60)

1

Packaging Contents

Assembling the Phoness t e Phone

StandHandset Cord

Handset

Ethernet Cable

The following items are included in your package. If you find anything missing, contact your system administrator.

Power Adapter Wall Mount Bracket Optional Optional

Quick Start Guide

Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.

1. Attach the stand, as shown below:

Desk Mount Method

B

40

A

45

Note: The headset or wireless headset adapter EHS36 should be purchased separately. EHS36 is used for connecting the phone and a compatible wireless headset. For more information on how to use the EHS36, refer to Yealink EHS36 User Guide.

Skype for Business Phone

2. Connect the handset and optional headset, as shown below:

Wireless Headset Adapter EHS36

(2m CAT5E UTP Cable)

Note: You can also mount the phone to a wall. For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount Quick Installation Guide for SIP-T40 T41 T42 IP Phones.

2

Startup

Welcome Initializing...please wait

3. Connect the network and power, as shown below:

You have two options for network and power connections. Your system administrator will advise you which one to use.

Note: The Skype for Business phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the third-party power adapter may cause the damage to the phone. If you are connecting a PC to your phone, we recommend that you use the Ethernet cable provided by Yealink. If inline power (PoE) is provided, you dont need to connect the power adapter. Make sure the hub/switch is PoE-compliant.

A AC Power Option

Power Adapter (DC 5V)

PC Connection (Optional)

PC

IEEE 802.3af compliant PoE Hub/Switch

B PoE ( Power over Ethernet ) Option

PC Connection (Optional)

PC

After the Skype for Business phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the sign-in screen appears on the phone LED screen. Refer to Sign-in on page 3 to sign into the Skype for Business Server.

3

Sign-in

Note: Make sure the network connection is correct before login. By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings. Contact your system administrator for more information.

To sign out of the Skype for Business Server:

1. Press the Status soft key when the phone is idle.

or

1. Press the Status soft key when the phone is idle.

Note: Contact your system administrator if any error appears during the sign-in process or if a specific configuration is required.

You can select Reset Status to reset the presence status to Available.

2. Press or to select the desired presence status.

2. Press to select Sign Out.

Available Busy DND Be Right Back\Off Work\Away

Presence Status Icons on the LCD Screen:

Unknown

Off Line

a. If you select PIN Authentication (Only applicable to Onprem account):

b. If you select User Sign-in (Applicable to Onprem account and Online account):

c. If you select Web Sign-in (Only applicable to Online account):

The sign-in screen displays after initializing. You can sign into Skype for Business Server using the following methods.

2. Press or to select the desired sign-in method.

2) Press the Sign in soft key.

1) Enter the extension and extension PIN in the corresponding field.

If the Skype for Business Server is configured to forcibly lock the phone. You need to configure an unlock PIN at the initial sign-in.

1. Press the Sign in soft key to enter the sign-in screen.

2) Press the Sign in soft key.

1) Enter the users sign-in address, user name and password in the corresponding field.

2) Enter the URL in the address bar of the web browser on your computer, and then press Enter.

3) Enter your email address to check its validity. If your email address passes validation, enter your Online account and password, and then enter the pairing code to pair with the phone. The phone will sign into the Skype for Business Server automatically.

1) Press the Sign in soft key, the LCD screen will show the pairing code and URL.

Update Presence Status Your presence status displays your availability and activity to your contacts. It is constantly updated by the Skype for Business Server. You can also update your presence status manually.

Basic Call Features

Call Mute and Un-mute

Press to mute the microphone during a call.

Press again to un-mute the call.

4

Call Hold and Resume

To place a call on hold:

1. Press the Hold soft key during an active call. The first line key LED slowly flashes green.

Note: You can reject an incoming call by pressing More->Reject.

Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by

pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Placing a Call

Using the handset:

1. Pick up the handset.

2. Enter the number, and then press the Call soft key.

Using the speakerphone:

1. With the handset on-hook, press .

2. Enter the number, and then press the Call soft key.

Answering a Call

If you are using the handset, pick up the handset.

If you are using the headset, press .

If you are using the speakerphone, press .

Ending a Call

If you are using the handset, hang up the handset or press the EndCall soft key.

If you are using the speakerphone, press or press the EndCall soft key.

If you are using the headset, press the EndCall soft key.

Redial

Press when the phone is idle to dial out the last dialed number.

2. Enter the number, and then press the Call soft key.

Using the headset:

1. With the headset connected, press to activate the headset mode.

To resume the call, do one of the following:

If there is more than one call on hold, press or to select the call you want to resume, and then

press the Resume soft key .

If there is only one call on hold, press the Resume soft key.

Call Transfer

You can transfer a call in the following ways:

Blind Transfer: 1. Press the Tran soft key during an active call. The call is placed on hold.

3. Press the Tran soft key.

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1. When the phone is idle, press Menu->Features->Call Forward.

To disable call forward:

2. Select Forward off.

Call Forward To enable call forward: 1. When the phone is idle, press Menu->Features->Call Forward.

2. Do one of the following:

a. Select Forward to Voice Mail. Incoming calls will be forwarded to voice mail automatically.

b. Select Forward Calls to Number or Contact. Enter the desired number or press the Directory soft key to select the desired contact.

Incoming calls will be forwarded to the preset number automatically.

c. Select Simultaneously Ring.

Enter the desired number or press the Directory soft key to select the desired contact.

The preset number will ring simultaneously when the phone receives an incoming call.

3. Press the OK soft key to accept the change.

1. Press More->FWD VM to forward an incoming call to voice mail directly.

To forward an incoming call to a number dynamically:

Consultative Transfer:

To forward an incoming call to the voice mail dynamically:

1. Press Menu->Meet Now to initiate a Skype for Business conference call directly.

Skype for Business Conference

2. Press the Add soft key to invite a new party.

To initiate a Skype for Business conference call from the phone:

3. Enter the number of the new party, and then press , or the Call soft key.

The new party answers the call to join the conference automatically.

2. Enter the number or press the Directory soft key to select the desired contact you want to transfer to.

1. Press the Tran soft key during an active call. The call is placed on hold.

2. Enter the number or press the Directory soft key to select the desired contact you want to transfer to, and then press or . 3. Press the Tran soft key when the second party answers.

3. Press OK soft key to accept the change.

1. Press the FWD soft key when the phone receives an incoming call.

2. Do one of the following:

Enter the number you want to forward the incoming call to, and then press the Call soft key.

Press the Directory soft key to select the desired contact from the contact list, and then press the FWD

soft key.

Voice Mail When receiving a new voice mail, the phone will play a warning tone. The power LED will slowly flash red, and the LCD screen will prompt n New Voice Mail(s).

6

Directory

Phone Features

Skype for Business Directory

To add a Skype for Business contact: 1. Open your Skype for Business client, and then enter the number of the desired contact in the Search field.

2. Right-click the avatar of a contact, and then click Add to Contacts List. 3. Click the desired group.

The directory list displays Skype for Business directory and local directory. You can only manage Skype for Business directory through the Skype for Business client and manage the local directory on the phone.

Call History

Press the Call soft key to place a call.

Press the Detail soft key to view the detailed information about the entry. Press the Delete soft key to delete the entry from the list.

2. Select an entry from the list, you can do one of the following: 1. Press the History soft key when the phone is idle, press or to select the desired list.

The contact is added to the selected group.

4. Repeat the steps 2-3 to add more parties to the conference.

5. During the Skype for Business conference, you can hold the conference, view the conference participants, mute or unmute the participants, promote or demote conference participants, remove conference participants, enable or disable the announcement, lock or unlock the conference and view the dial-in number and conference ID.

1. Press Menu->View Voice Mail.

3. Follow the voice prompts to listen to your voice mails.

2. Press or to select the desired voice mail, you can do one of the following:

Press the Msg soft key to enter the Message Center.

Press the Play soft key to listen to the selected voice mail.

2. Press the Connect soft key.

When you sign into the phone using PIN Authentication method:

1. Press Menu->View Voice Mail.

Press the Detail soft key to view the detailed information about the voice mail.

- Press the Call soft key to redial the one who leaves the voice mail.

- Press the Mark soft key to mark the unread voice mail as read. - Press the Delete soft key to delete the voice mail.

Note: You can following the voice prompts to listen to the voice mail by pressing .

If you want to add the Skype for Business contacts as favorites, do the following: 1. Right-click the avatar of a contact.

When you sign into the phone using User Sign-in/Web Sign-in/Sign in via PC method:

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To add a local contact: 1. Press Directory->Local Directory->All Contact. 2. Press the Add soft key to add a contact.

3. Enter a unique contact name in the Name field and other information in the corresponding fields.

4. Press the Save soft key to accept the change.

Local Directory

To edit a local contact:

1. Press Directory->Local Directory->All Contact. 2. Press or to highlight the desired contact.

3. Press the Option soft key, and then select Detail. 4. Edit the contacts information.

5. Press the Save soft key to accept the change.

To delete a local contact: 1. Press Directory->Local Directory->All Contacts.

2. Press or to highlight the desired contact.

3. Press the Option soft key, and then select Delete.

4. Press the OK soft key when the LCD screen prompts Delete selected item?.

Note: You can also delete all contacts by pressing the Option soft key, and then select Delete All.

To search for contacts in the Skype for Business directory:

2. Press the Search soft key. 3. Enter the first few continuous characters of the contact name or the contact number (e.g., press the digit key 5 to search the letter 5, j, k and l). The Skype for Business contacts whose name or phone number matches the characters entered will appear on the LCD screen.

1. Press Directory->SFB Directory.

Using the Calendar

Volume Adjustment

Press during a call to adjust the receiver volume of the handset/speakerphone/headset.

Press to adjust the ringer volume when the phone is idle or ringing.

The contact will be added to the phone at the path: Directory->SFB Directory->Favorites.

Local Favorites

1. Press Directory->Local Directory->Favorites.

2. Press the Add soft key.

3. Enter a unique contact name in the Name field and other information in the corresponding fields.

4. Press , or the Switch soft key to select the priority number from the Priority field.

Local favorites display consecutively, according to their priority number. The contact with the lowest

number displays first. If you select None from the Priority field, the contact displays first.

5. Press the Save soft key to accept the change.

Local favorites are the contacts in your local directory that you call most often.

To add a local favorite via phone user interface:

To use the calendar feature on your phone, you must sign into the phone using User Sign-in, Web Sign-in .

2. Click Add to Favorites.

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1. Press Directory->SFB Directory->Delegates.

1. Press Directory->SFB Directory->Bosses.

1. Press the Answer soft key when the boss receives a call. The delegates phone stops ringing.

2. Click , and then click Call Forwarding Settings.

1. Open Skype for Business client, and then sign into Skype for Business client as the person who wants to assign a delegate.

3. Mark the radio box of Simultaneously ring.

4. Select My Delegates from the pull-down list of Simultaneously ring.

5. In the Delegates dialog box, click Add and select the desired delegates from the Choose a Delegate dialog box.

To assign delegates in the Skype for Business client:

Boss-Admin

The Boss-Admin feature enables a boss to assign delegates to manage bosss incoming call. A boss and a delegate phone will ring simultaneously when a user calls the boss.

1. Press the Answer soft key when the boss receives a call. The bosss phone stops ringing.

1. During a call, the boss presses the Hold soft key to place the call on hold. The third line key (B/A key) LED

of the delegate's phone flashes green.

The phone displays a schedule reminder 15 minutes before a schedule starts.

Press the Ignore soft key to permanently remove the reminder and stop reminding.

Press the Snooze soft key to temporarily remove the reminder, until the next schedule reminder. The reminder will appear every 5 minutes and also appear 1 minute before the schedule starts.

Press the Detail soft key to view details of the specific schedule.

If you receive a Skype conference reminder, press the Join soft key to join the Skype conference.

Schedule Reminder

6. Press or to select a desired schedule.

5. Press the Enter soft key to view schedules of the specific day.

1. Press Menu->Calendar. 2. Press the Month soft key.

3. Press or to select the desired month.

7. Press the Detail soft key to view details of the specific schedule.

To view the calendar:

The boss answers an incoming call:

To view a list of bosses on your phone:

To view a list of delegates on your phone:

The delegate answers an incoming call for a boss:

The boss places a call on hold on a bosss phone:

1. During a call, the delegate presses the Hold soft key to place the call on hold. The third line key (B/A key)

LED of the boss's phone flashes green.

The delegate places a call on hold on a delegates phone:

or Sign in via PC method. When you set up Skype conferences, appointments, meetings, events, or receive conferences invitation in Outlook application, your phone will display all schedules in the Calendar menu.

4. Press or to select the desired day.

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Note: If the boss is not available to answer the transferred call or rejects the transferred call, the delegates phone displays as Transfer failed and the delegate can resume the call. The delegate places a call on behalf of an assigned boss:

1. Press Directory->SFB Directory->Bosses, and then select the desired boss.

2. Press the Option soft key and select On behalf from the prompt list.

3. Enter the number or press the Directory soft key to select the desired contact.

4. Press or the Call soft key.

The call displays as Calling on behalf of bosss line on the delegate and third-partys phones.

1. Press the Answer soft key to join an incoming conference call.

2. Press the Invite soft key to invite the boss's line to the conference.

3. Press the OK soft key to send the invitation.

When the boss joins the conference call, the delegate can choose to continue or leave the conference.

The delegate adds a bosss line to a Skype for Business conference call:

1. Press the third line key (B/A key) to view the calls that are held by a boss.

Press the BossVM soft key when the phone is ringing.

Press More->BossVM after the delegate answers the call.

3. Press the Resume soft key.

2. Select the desired call. 1. Press the third line key (B/A key) to view the calls that are held by a delegate.

3. Press the Resume soft key.

2. Select the desired call.

The delegate makes a safe transfer to a bosss phone:

The delegate transfers a delegation call to the bosss voice mail, do one of the following:

The boss resumes a call held by a delegate:

The delegate resumes a call held by a boss:

To sign out of a common area phone:

1. Press Menu->Settings->Advanced Settings (admin or the unlock PIN)->CAP Sign Out.

Common Area Phone Common area phone is the Skype for Business phone that is not associated with an individual user. It is

typically located in some places where a large number of people are likely to gather. Common area phone

supports the basic call features, including placing a call, answering a call, placing a call on hold, resuming a

held call, muting or unmuting a call and ending a call like a regular phone. Contact your system administrator

for the common area account, and you must sign into the phone using PIN Authentication or Web Sign-in

method to use the common area phone.

To switch a common area account to a Skype for Business account:

1. Press More->SafeTran during a call. The call is placed on hold.

1. Press the Sign in soft key when the common area phone is idle.

2. Press or to select the desired sign-in method.

3. Refer to Sign-in on page 3 to sign into your Skype for Business account.

No matter whether you sign out of the Skype for Business account, the phone will sign into the last common

area account automatically after a period of time.

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Better Together over Ethernet (BToE) Better Together over Ethernet (BToE) enables you to place, hold, and answer calls on your phone and Skype for

Business client on your computer. You must download the Yealink BToE Connector application before enabling

BToE. You can find the application on the Yealink Website.

To enable BToE feature via phone user interface:

Using Better Together over Ethernet (BToE) To place a call, do one of the following: Hover your cursor over the avatar of the contact, and then click in the Skype for Business client. Select a contact or enter the phone number, and then press the Call soft key on your phone.

To answer a call, do one of the following: Click in the Skype for Business client. Press the Answer soft key on your phone.

To hold a call, do one of the following: Click , and then click in the Skype for Business client.

Press the Hold soft key on your phone. To resume a call, do one of the following: Click , and then click in the Skype for Business client.

Press the Resume soft key on your phone. To change the audio device during a call in the Skype for Business client: 1. Click , and then click to change the audio device.

1. Press Menu->Features ->BToE.

2. Press or the Switch soft key to select Enabled from the BToE field.

3. Press or the Switch soft key to select Auto or Manual from the BToE Pairing Mode field.

4. Press the Save soft key to accept the change.

Before you can begin using BToE, you must pair your phone and your computer.

To pair your phone with your computer: 1. Sign into your Skype for Business client on your computer.

2. Install and start the Yealink BToE Connector application on your computer.

3. Connect an Ethernet cable from your computer to the PC port on your phone, check the Wired checkbox on

the BToE application so that the IP address of your phone will be filled automatically. If your computer is not

connected to the PC port on the phone, uncheck the Wired checkbox, and then enter the IP address manually.

4. Click Pair on the BToE application.

- If BToE Pairing Mode is Auto, your phone will pair with your computer directly.

- If BToE Pairing Mode is Manual, your phone will generate a pairing code. You should enter the pairing

code in the Pair code field on the BToE application to pair your phone with your computer.

After your phone and computer are paired, you can sign into your phone via PC.

Sign in via PC

- If your phone is not signed in, a dialog box is displayed on your computer asking for your Skype for Business

login credentials. You should enter your login credentials in the dialog box.

- If your phone and Skype for Business client are signed into with different user accounts, right-click in the

System Tray to select Sign in via client(L) , and then enter your login credentials in the dialog box displayed

on your computer.

Now the same user account is signed into the phone and the Skype for Business client, your computer and

phone are paired, and BToE is activated. Your phone is set as primary device in your client automatically.

About us Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on VoIP products characterized by reliable quality, easy deployment and affordable price for more than a decade. Today, customers from over 140 countries rely on Yealink as the backbone of global collaboration to extend the value of network communications.

More about Yealink Since 2001, Yealink has continued to develop state-of-the art, hi-tech VoIP communication terminals that include IP video phones, IP phones and USB phones. With a worldwide market in more than 140 countries, the company has also established a first-class international service network.

Our priorities are quality, functionality, ease-of-use, customer support and competitive pricing. To provide new solutions for the future in this fast-evolving sector, Yealinks large, talented and highly-experienced VoIP R&D team is totally committed to the pursuit of excellence.

To date, we have passed more than 80 interoperability tests and meet certification requirements set by leading VoIP system and platforms. Yealink works in close partnership with T-Mobile, Telefonica, Portugal Te