Yealink CP960 Skype for Business User's Guide

Yealink CP960 Skype for Business manual cover
Pages 174
Year 2018
Language(s)
English en

Yealink CP960 Skype for Business Specification

The Yealink CP960 Skype for Business is a sophisticated conference phone designed to enhance communication in meeting environments. It features a sleek design with a 5-inch high-resolution touchscreen that provides an intuitive user interface, simplifying call management and access to Skype for Business functionalities. The phone is powered by the Android operating system, ensuring smooth performance and seamless integration with Skype for Business.

Equipped with Yealink's Noise Proof Technology, the CP960 effectively reduces background noise for clearer conversations. Its built-in three-microphone array offers a 20-foot, 360-degree voice pickup range, making it suitable for medium to large conference rooms. The device supports HD audio and has a full-duplex speakerphone that ensures natural and lifelike sound quality.

Connectivity options include built-in Wi-Fi and Bluetooth, allowing easy connection to mobile devices and wireless headsets. The CP960 also provides USB ports for additional connectivity needs. It supports both Power over Ethernet (PoE) and an optional AC adapter, offering flexible deployment options.

The CP960 is certified for Skype for Business, providing a native and easy-to-use interface that integrates seamlessly with Microsoft ecosystems. It supports calendar integration, meeting scheduling, and one-touch join for Skype meetings, enhancing productivity and user experience. Advanced security protocols ensure secure communication, while the phone's firmware is regularly updated to maintain compatibility and performance with evolving Skype for Business features.

Overall, the Yealink CP960 Skype for Business is a feature-rich conference phone that combines advanced audio technology with intuitive design, offering an efficient and reliable communication solution for modern business environments.

Yealink CP960 Skype for Business F.A.Q.

How do I set up the Yealink CP960 for Skype for Business?

To set up the Yealink CP960 for Skype for Business, ensure the device is connected to your network. Navigate to 'Settings' > 'Advanced Settings' > 'Skype for Business', and enter your credentials. Follow the on-screen prompts to complete the setup.

What should I do if the CP960 fails to sign in to Skype for Business?

Check your network connection and ensure that your login credentials are correct. If the problem persists, restart the device and retry. You may also want to check if there are any network restrictions or firewall settings blocking the connection.

How can I update the firmware on my Yealink CP960?

To update the firmware, go to 'Settings' > 'Advanced Settings' > 'Firmware Update'. You can update via the web interface by uploading the firmware file or directly check for updates if connected to the internet.

How do I perform a factory reset on the Yealink CP960?

To perform a factory reset, navigate to 'Settings' > 'Advanced Settings' > 'Reset to Factory'. Confirm the reset when prompted. Note that this will erase all custom settings and data.

What are the recommended maintenance practices for the Yealink CP960?

Regularly update the firmware, check for software updates, and clean the device with a soft, dry cloth. Avoid exposure to moisture and extreme temperatures.

How can I troubleshoot audio issues on the Yealink CP960?

Ensure that the microphone and speaker settings are correctly configured. Check for any physical obstructions and ensure the device is not muted. Restart the device if issues persist.

Can I connect external microphones to the Yealink CP960?

Yes, the CP960 supports external microphones. Connect them via the provided ports on the device to enhance audio pickup range.

What should I do if the touchscreen on my CP960 is unresponsive?

Restart the device to resolve temporary glitches. If the issue persists, check for firmware updates or perform a factory reset as a last resort.

How do I configure call forwarding on the Yealink CP960?

To configure call forwarding, navigate to 'Settings' > 'Call Features' > 'Call Forwarding'. Enter the forwarding number and choose the conditions for forwarding.

Is the Yealink CP960 compatible with other VoIP services besides Skype for Business?

Yes, the Yealink CP960 can be configured for other VoIP services. However, specific configuration steps will depend on the service provider and may require additional settings.