Xerox XCounter NetWare User Guide

Xerox XCounter for NetWare Software manual cover

Pages 83

Year 1999

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of 83

Xerox XCounter for NetWare Software Specification

The Xerox XCounter for NetWare software is a sophisticated network management tool designed to seamlessly integrate with Novell NetWare environments, providing enhanced print management capabilities. This software facilitates efficient monitoring and accounting of print jobs across a network, allowing organizations to track and control printing activities with precision. It operates on NetWare versions 3.x and 4.x, requiring minimal system resources, thus ensuring compatibility and ease of installation in existing network infrastructures.

The software features robust reporting tools, offering detailed insights into print usage patterns by capturing data such as document name, user ID, and page count. This enables administrators to effectively allocate resources and manage costs by identifying heavy usage areas and enforcing organizational print policies. Its intuitive interface ensures that both IT staff and end-users can easily navigate and utilize its features without extensive training.

XCounter for NetWare also supports a wide range of Xerox printers and multifunction devices, ensuring seamless integration and interoperability across mixed-fleet environments. Security is a paramount consideration, with the software providing secure access controls and user authentication processes to protect sensitive data from unauthorized access. Additionally, the software supports scalable deployment, enabling organizations to expand monitoring capabilities as their network grows.

Designed for reliability and performance, XCounter for NetWare promises to enhance operational efficiency by delivering accurate and timely print usage data. Its comprehensive functionality makes it an essential tool for organizations seeking to optimize their print environments, reduce unnecessary costs, and enhance overall productivity.

Xerox XCounter for NetWare Software F.A.Q.

How do I install Xerox XCounter for NetWare Software?

To install Xerox XCounter for NetWare Software, first ensure that your server meets the minimum system requirements. Download the installer from the official Xerox website, and follow the on-screen instructions to complete the installation process.

What should I do if the Xerox XCounter is not detecting any print jobs?

Ensure that the Xerox XCounter service is running on your server. Check the network connectivity and ensure that all devices are correctly configured to send print jobs through the server. Restart the service if necessary.

How can I generate usage reports in Xerox XCounter?

To generate usage reports, navigate to the reporting section of the Xerox XCounter interface. Select the desired parameters such as date range and printer, and click 'Generate Report' to view or export the data.

Is it possible to monitor multiple printers with Xerox XCounter?

Yes, Xerox XCounter supports monitoring multiple printers. Ensure each printer is correctly configured and connected to the network to enable tracking through the software.

What are common issues that cause Xerox XCounter to stop working, and how can I fix them?

Common issues include network connectivity problems, service crashes, and incorrect configuration. Restarting the service, checking network connections, and verifying configuration settings can resolve most issues.

How do I update Xerox XCounter software to the latest version?

Visit the Xerox website to download the latest version of the XCounter software. Follow the provided instructions to install the update, ensuring that the current version is backed up before proceeding.

Can I restrict access to Xerox XCounter reports to certain users?

Yes, access control can be implemented by setting up user accounts and permissions within the Xerox XCounter management console. Assign roles and restrict access as necessary.

What maintenance should be regularly performed on the Xerox XCounter system?

Regular maintenance includes checking for software updates, monitoring system performance, backing up data, and reviewing user access logs to ensure system integrity.

How can I troubleshoot connectivity issues between Xerox XCounter and a printer?

Check the network cables and switch ports, verify that the printer is on the same network as the XCounter server, and ensure that the printer's IP address is correctly configured in the software settings.

What steps should I take if Xerox XCounter is not recording accurate print counts?

Verify that all printer drivers are up to date and correctly configured. Check the software settings for any discrepancies, and ensure that the network connection is stable. Restart the server if needed.