Xerox Mopria Xerox Device Built on Xerox ConnectKey User Guide

Xerox Mopria with Xerox Device Built on Xerox ConnectKey Printer manual cover

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Year 2014

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Xerox Mopria with Xerox Device Built on Xerox ConnectKey Printer Specification

The Xerox Mopria technology integrated with Xerox devices built on the Xerox ConnectKey platform offers an advanced, seamless printing solution designed for modern business environments. This integration ensures compatibility with Android devices, enabling users to print directly from their smartphones or tablets without the need for additional applications or drivers. The ConnectKey platform enhances the functionality of Xerox devices by providing a customizable interface, robust security features, and cloud connectivity. With Mopria certification, users benefit from a simplified printing process, allowing for direct communication between mobile devices and compatible Xerox printers. This eliminates traditional print barriers, streamlining mobile workflows and boosting productivity. The ConnectKey-enabled printers also support other advanced features such as mobile and cloud-based document sharing, remote management, and workflow automation. Security is a core focus, with features like secure print, user authentication, and data encryption ensuring sensitive information remains protected. The user-friendly interface can be personalized to suit different user needs, enhancing operational efficiency. With the combined power of Mopria and ConnectKey, Xerox provides a versatile and secure printing environment that adapts to the evolving needs of today's mobile and digital workplaces.

Xerox Mopria with Xerox Device Built on Xerox ConnectKey Printer F.A.Q.

How do I set up the Xerox Mopria feature on a Xerox ConnectKey printer?

To set up the Xerox Mopria feature, ensure your printer is connected to the network. Access the printer's Embedded Web Server, navigate to the Mopria settings under Connectivity, and enable the Mopria service. Ensure that your mobile device is connected to the same network to start printing.

What should I do if my mobile device cannot find the Xerox printer using Mopria?

Ensure that both your mobile device and the printer are connected to the same Wi-Fi network. Restart both devices and check that the Mopria service is enabled on the printer. Update your mobile device's operating system and Mopria Print Service to the latest version.

How can I troubleshoot print quality issues when using Mopria with a Xerox ConnectKey printer?

Check the toner levels and replace cartridges if necessary. Use the printer's cleaning function for the print heads and perform a test print. Ensure the paper loaded matches the printer settings and that Mopria settings on the mobile device are configured correctly.

Can I print double-sided documents using Mopria on a Xerox ConnectKey printer?

Yes, you can print double-sided documents. When sending a print job from your mobile device, select the double-sided printing option in the Mopria Print Service settings before confirming the print job.

How do I update the Mopria Print Service on my mobile device?

To update the Mopria Print Service, go to the app store on your mobile device, search for Mopria Print Service, and select 'Update' if a new version is available. Ensure your device is connected to Wi-Fi to download the update efficiently.

What are the recommended maintenance practices for a Xerox ConnectKey printer used with Mopria?

Regularly update the printer's firmware and Mopria service. Clean the printer's exterior and interior components, check for paper jams, and replace consumables like toner and paper as needed. Perform periodic print quality checks and use genuine Xerox supplies for optimal performance.

How do I secure my Xerox Mopria printing environment?

Enable secure print features on the Xerox ConnectKey printer, such as authentication and encryption. Use a secure, password-protected Wi-Fi network for mobile printing. Regularly update the printer's firmware and Mopria service to the latest versions to protect against vulnerabilities.

Why is my Xerox printer not responding to Mopria print commands?

Check the network connection and ensure both devices are on the same network. Restart the printer and the mobile device. Verify that the Mopria service is enabled and that the printer is online. Check for any error messages on the printer's display for additional troubleshooting steps.

What types of documents can I print using Mopria with a Xerox ConnectKey printer?

Mopria supports a variety of document types including PDFs, images (JPEG, PNG), Word documents, Excel spreadsheets, and more. Ensure your mobile device's app supports these formats for smooth printing.

How do I connect a new mobile device to the Xerox printer using Mopria?

Download and install the Mopria Print Service app on the new mobile device. Ensure the device is connected to the same network as the Xerox printer. Open the document you want to print, select 'Print', choose your Xerox printer from the list, and follow the prompts to complete the connection and print job.