Xerox Moblie Client DocuShare User Guide
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To install Xerox Mobile Client for DocuShare, download the app from your device's app store. Follow the on-screen instructions to complete the installation process. Once installed, open the app and enter your DocuShare server details to connect.
Xerox Mobile Client for DocuShare requires iOS 11.0 or later for Apple devices and Android 6.0 or later for Android devices. Ensure your device meets these requirements for optimal performance.
If you encounter login issues, verify your username and password, ensure your internet connection is stable, and check if the DocuShare server is online. If the problem persists, contact your IT administrator for further assistance.
Xerox Mobile Client for DocuShare supports accessing most document types available on DocuShare, including PDFs, Word documents, and images. However, some specialized file types might not be fully supported.
Use the synchronization feature in the Xerox Mobile Client app to automatically update documents between your device and the DocuShare server. Ensure synchronization is enabled in the app settings.
If the app crashes, try restarting your device, clearing the app cache, and ensuring you have the latest app version. If the issue continues, reinstall the app or contact Xerox support.
To ensure secure access, use a strong password, enable two-factor authentication if available, and avoid connecting over unsecured Wi-Fi networks. Regularly update the app to benefit from the latest security patches.
While the Xerox Mobile Client allows you to view and manage documents, editing capabilities may be limited. Consider using compatible apps on your device for editing purposes.
To manage offline access, mark documents for offline use within the app. This downloads them to your device, allowing you to access them without an internet connection.
Regularly update the app, clear cache data occasionally, and ensure your device's operating system is up-to-date. These steps help maintain optimal app performance.