Xerox FreeFlow SMARTsend Ver.2.1 Admin Reference Guide

Xerox FreeFlow SMARTsend Ver.2.1 Software manual cover
Pages 5
Year 2006
Language(s)
English en

Xerox FreeFlow SMARTsend Ver.2.1 Software Specification

The Xerox FreeFlow SMARTsend Ver.2.1 Software is an advanced document capture and distribution solution designed to streamline and enhance document workflows in professional environments. It facilitates the seamless conversion and distribution of paper documents into digital formats, integrating with a variety of networked multifunction devices. This software version emphasizes improved user efficiency and security, supporting a range of document formats, including PDF, TIFF, and JPEG, ensuring compatibility with diverse business needs.

SMARTsend Ver.2.1 offers an intuitive user interface, allowing users to easily configure and manage document distribution tasks. It supports LDAP authentication, ensuring secure access control and enabling personalized user experiences. The software's workflow automation capabilities reduce manual intervention by allowing pre-configured workflows to automatically process and route documents to multiple destinations such as email, network folders, and content management systems.

The software features advanced optical character recognition (OCR) technology, which converts scanned documents into editable and searchable formats, enhancing information accessibility and retrieval. Additionally, SMARTsend Ver.2.1 includes robust error handling and notification systems that alert users to any issues in document processing, ensuring reliability and minimizing downtime.

Integration with existing IT infrastructure is seamless, thanks to the software's support for multiple network protocols and standards. The software also provides detailed logging and reporting functions, offering insights into document processing activities and helping organizations optimize their document management strategies. Overall, Xerox FreeFlow SMARTsend Ver.2.1 is an essential tool for businesses seeking to enhance their document handling efficiency and security.

Xerox FreeFlow SMARTsend Ver.2.1 Software F.A.Q.

How do I install Xerox FreeFlow SMARTsend Ver.2.1 on my server?

To install Xerox FreeFlow SMARTsend Ver.2.1, you need to ensure your server meets the system requirements. Follow the installation wizard provided in the setup package, and ensure all prerequisites like .NET Framework are installed.

How can I configure email settings in SMARTsend?

Navigate to the configuration settings in SMARTsend, select the Email tab, and enter the SMTP server details, port number, and authentication information. Test the connection to ensure settings are correct.

What should I do if documents are not being scanned correctly?

Check the scanner settings in SMARTsend to ensure they match the document type and size. Clean the scanner glass and check for any hardware issues. Ensure the latest drivers are installed.

How can I create a new workflow in SMARTsend?

Go to the Workflows section in SMARTsend, click on 'Create New Workflow', and follow the prompts to define input, processing, and output steps. Save the workflow and test it with a sample document.

How do I troubleshoot connectivity issues with SMARTsend?

Verify network cables and connection settings. Check firewall settings to ensure SMARTsend ports are not blocked. Use the network diagnostics tool within SMARTsend for further analysis.

Can I integrate SMARTsend with cloud storage services?

Yes, SMARTsend can be integrated with various cloud storage services. Go to the integration settings and configure the cloud service by providing necessary API credentials and permissions.

What regular maintenance is required for SMARTsend?

Regular maintenance includes checking for software updates, verifying backup configurations, and reviewing system logs for any errors or warnings. Perform periodic audits of workflows to ensure they are functioning optimally.

How can I recover from a software crash in SMARTsend?

Restart the SMARTsend service from the server management console. Check for any error messages in the logs and ensure the server is not overloaded. If the problem persists, contact Xerox support for assistance.

How do I manage user permissions in SMARTsend?

Access the user management section in SMARTsend, where you can add or modify user roles and permissions. Assign roles based on the level of access required for each user.

What are some common security best practices for using SMARTsend?

Ensure all data transmissions are encrypted, regularly update passwords, and restrict user permissions to only what is necessary. Regularly review security settings and apply patches and updates promptly.